Bushnell Center for the Performing Arts - 2 min drive
Getting around
Bradley Intl. Airport (BDL) - 21 min drive
Westfield, MA (BAF-Barnes Municipal) - 46 min drive
Hartford Union Station - 15 min walk
Windsor Station - 15 min drive
Windsor Locks Station - 15 min drive
Restaurants
Burger King - 11 min walk
Semilla Cafe + Studio - 6 min walk
The Brownstone - 11 min walk
Element 315 - 8 min walk
Trumbull Kitchen - 11 min walk
About this property
Candlewood Suites Hartford Downtown, an IHG Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel is a great choice for a stay in Hartford. Guests can visit the fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers like the helpful staff and walkable location.
Languages
English, Spanish
At a glance
Hotel size
81 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite parking limited (max 1 space per unit)
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Working away
24-hour business center
Meeting room
Conference space (650 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Fitness center
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
A damage deposit of USD 100.00 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford
Frequently asked questions
Does Candlewood Suites Hartford Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Hartford Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Hartford Downtown, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Hartford Downtown, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Candlewood Suites Hartford Downtown, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites Hartford Downtown, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Does Candlewood Suites Hartford Downtown, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Candlewood Suites Hartford Downtown, an IHG Hotel like?
Candlewood Suites Hartford Downtown, an IHG Hotel is in Downtown Hartford, a short 4-minute walk from Dunkin' Donuts Park and 12 minutes' walk from XL Center. Travelers recommend the hotel for its walkable location.
Candlewood Suites Hartford Downtown, an IHG Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
January 10, 2025
Aegis
Aegis, 2-night trip
Verified Hotels.com guest review
6/10 Good
December 23, 2024
One and Done
We stayed here for one night and will not here again when traveling to the Hartford area. The beds were very uncomfortable, the bathroom sink didn't drain properly, the area the TV sat on very very dirty and dusty and we were short towels. Usually you get 4 we only had 2. There was no shampoo or body wash. When we called down we were told we had to come down and get the items and that there should be a holder in the shower that held all three. I told them there was no holder so Inwas handed a bottle. As you can see from the picture there was no holder. There was room service but it was not available and this review will not allow me to upload pictures of the sink and shower area.
Jackie
Jackie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
December 22, 2024
The room conditions were more run down than expected.
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 10, 2024
Ok
It was okay for a couple of nights, room had a well equipped kitchen and ample space. The area is a bit sketchy. I’d propably stay somewhere else next time. The morning I left there was a car in the parking lot with a broken window and glass scattered on the floor.
Myrna
Myrna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 9, 2024
Joshua
Joshua, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 8, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
2/10 Poor
October 29, 2024
Nothing Pet
The place was not at all what it represented itself to be. It was off a busy highway in a very unsafe area.
If they are going to be a pet friendly hotel, they need to clean up the glass all over the property. There was barely a suitable patch for them to go potty. And there was a man sleeping in his car full time night and day and he was parked next to the patch of grass watching me. I didn’t feel comfortable being outside alone.
People propping side doors open so they can get in and let others in.
Heather
Heather, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Steve
Steve, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
Filippo
Filippo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 25, 2024
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 13, 2024
Tawanda
Tawanda, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 10, 2024
The bed was super comfy. I didn't want to get up . I had an amazing nights rest! The kitchen area was a great option to have. I would return to this place!
Madeline
Madeline, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
October 7, 2024
Eric
Eric, 4-night trip
Verified Expedia guest review
10/10 Exceptional
October 6, 2024
Nice place
Yunus
Yunus, 1-night trip
Verified Expedia guest review
8/10 Very Good
October 6, 2024
Donavan
Donavan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
October 4, 2024
Carol
Carol, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 3, 2024
Convenient and Affordable Hotel to Hartford
Convenient and affordable stay for a work trip to Hartford. The parking lot and short drive downtown made it easy to get in and out of the city.
Peter
Peter, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 2, 2024
Shafqat
Shafqat, 1-night trip
Verified Expedia guest review
6/10 Good
October 1, 2024
George
George, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 30, 2024
Azita
Azita, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 27, 2024
Quick walk to XL Center! Worth it!
Beth
Beth, 1-night trip
Verified Expedia guest review
2/10 Poor
September 27, 2024
Rude ladies at front desk. Gave attitude when asked for an extra pillow.
Area around the hotel is extremely dangerous and not safe. Warning signs all over the property it’s not their responsibility if you get robbed. We left two days early because of the safety concern and they charged us 180$ for early check out fee. Stay away!
Charles
Charles, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
September 25, 2024
The staff was friendly and helpful. The only things didn’t like was where the hotel was located. It was very remote and not within walking distance of restaurants.