No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
What's nearby
KSL City Mall - 7 min drive
Komtar JBCC - 8 min drive
Johor Bahru City Square - 9 min drive
AEON Tebrau City - 9 min drive
Austin Heights Water & Adventure Park - 11 min drive
Getting around
Senai International Airport (JHB) - 35 min drive
Seletar Airport (XSP) - 37 min drive
Singapore Changi Airport (SIN) - 50 min drive
Kempas Baru Station - 14 min drive
JB Sentral - 14 min drive
Restaurants
Kedai Makanan & Minuman BR 新国花美食中心 - 4 min walk
Restoran Sing 阿胜乐乐 - 4 min walk
Hong Dae Korean Bbq - 2 min walk
Executive Club Lounge - 1 min walk
江丰肉骨茶 - 2 min walk
About this property
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel features a free kids' club and puts you within a 10-minute drive of KSL City Mall and Johor Bahru City Square. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe BLD, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and breakfast get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Hindi, Malay
At a glance
Hotel size
345 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
Parking
Secured onsite self parking (MYR 5 per day)
Covered onsite valet parking (MYR 30 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Wan Li - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Cheers @ Ren - This bar serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 68 for adults and MYR 34.00 for children
Children & extra beds
Rollaway beds are available for MYR 130 per night
Parking
Secured self parking costs MYR 5 per day
Covered valet parking costs MYR 30 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai
Frequently asked questions
Does Renaissance Johor Bahru Hotel offer free cancellation for a full refund?
Yes, Renaissance Johor Bahru Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Johor Bahru Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Renaissance Johor Bahru Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Renaissance Johor Bahru Hotel?
Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Renaissance Johor Bahru Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Renaissance Johor Bahru Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Renaissance Johor Bahru Hotel also has a sauna and a garden, as well as access to a nearby health club.
Are there restaurants at or near Renaissance Johor Bahru Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Renaissance Johor Bahru Hotel like?
Renaissance Johor Bahru Hotel is located on the boardwalk/promenade in Bandar Baru Permas Jaya. Popular attractions include KSL City Mall, which is 7 minutes away by car.
Renaissance Johor Bahru Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
January 18, 2025
Boon
Boon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 13, 2025
Wei Yang
Wei Yang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 12, 2025
Daren
Daren, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 4, 2025
Pleasant stay
The experience was good but could have been excellent. Here’s why: I had initially wanted to extend my stay for another night but she was unable to give me the room rate for the next day. She said the hotel room rates fluctuate daily and asked me to check again the next day. While I understood room rates fluctuate, I am quite surprised that hotel front desk staffs do not have access to the room rates prior. This is the first time a front desk staff is unable to tell me the room rate for extension of my stay in any hotel. If I check the hotel website, it will be able to give me a rate for rooms booked months in advance. The same staff have knowledge that our rooms come with breakfast (she repeated that to me when during checkin) but did not inform us the time and location where breakfast is served. We were also not informed about how to log into the hotel room wifi. I had to figure it out myself to realise there was no password required. I don’t think the front desk staffs should take for granted that hotel guests know these information without being informed. For the lack of initiative of the staffs, I decided not to extend my stay.
Concierge- we had to validate our car park coupon. I was waiting in front of the concierge for a while. A lady who looked liked the front desk manager took a look at us and walked away, not asking if we need any help. Another example of the hotel staff lacking initiative.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 31, 2024
Great service and very clean hotel
Staycations to celebrate the end of 2024. Located at the busy street of permas Jaya. Helpful staff that made the stay so relaxing and smooth
Alfred
Alfred, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 26, 2024
Last minute JB stay
Last minute decided to stay for a night after having great seafood and shopping, first time stay at this hotel and definitely will come back again.
Great service provided and allow us to extend check out.
Robson
Robson, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 3, 2024
Seit Yen
Seit Yen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 2, 2024
Casper
Casper, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 27, 2024
Bao Ru
Bao Ru, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 26, 2024
Noor Ghazali
Noor Ghazali, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 12, 2024
Patrick
Patrick, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
November 3, 2024
Disappointed paying so much for terrace at 6th floor.
Check in was made to wait for 2 hours plus upon registered despite i was told to wait for one hours
Room door locking chain detached and unable to lock from inside.
Heavy rain leaks thru the room door as the roof above was leaking.
Bath tub unable to drain water as the turning knob to the valve was detached.
Overall experience was bad.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
October 8, 2024
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 27, 2024
It was amazing and wonderful.
Very good location and pleasant
Stalin
Stalin, 10-night trip
Verified Hotels.com guest review
8/10 Very Good
September 24, 2024
Excellent
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 2, 2024
There is a night market nearby on Sunday night
kevin
kevin, 2-night family trip
Verified Expedia guest review
8/10 Very Good
August 8, 2024
Sonny
Sonny, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 4, 2024
Bao Ru
Bao Ru, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 24, 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 14, 2024
Close to one of the nicest malls around ( Mid Valley South Key )
Room was imppecable! Quiet location with eager to help staff!
Jonathan
Jonathan, 1-night romance trip
Verified Expedia guest review
6/10 Good
July 13, 2024
Wei Kian
Wei Kian, 1-night trip
Verified Expedia guest review
6/10 Good
July 13, 2024
The building and design is quite old, and the sound proof is bad cause you can hear people closing their door,and even phone ringing also can be heard.
Overall,I think the hotel is overpriced, I don't feel it worth the 5 star.
Wei Kian
Wei Kian, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 10, 2024
Vanessa
Vanessa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 24, 2024
Tyrone
Tyrone, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
June 22, 2024
The bed was very comfortable and room was kept clean and well maintained.