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Photo gallery for HAKO HOTEL JBCC

Front of property
Snack bar
Blackout drapes, iron/ironing board, free WiFi, bed sheets



2.0 star property
City-center hotel within easy reach of Johor Bahru City Square

6.8/10 Good

5 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 24-hour front desk

Room options

About this area

What's nearby

  • In Central District
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 26 min walk
  • Johor Bahru City Square - 29 min walk
  • KSL City Mall - 35 min walk
  • Komtar JBCC - 5 min drive
  • Woodlands Checkpoint - 14 min drive
  • Night Safari - 17 min drive
  • Singapore Zoo - 12 min drive
  • Sembawang Park - 27 min drive
  • Paradigm Mall Johor Bahru - 18 min drive
  • AEON Tebrau City - 20 min drive

Getting around

  • Seletar Airport (XSP) - 29 min drive
  • Senai International Airport (JHB) - 38 min drive
  • Singapore Changi Airport (SIN) - 43 min drive
  • JB Sentral - 27 min walk


  • Roti Canai Bukit Chagar - 13 min walk
  • B@Point Station - 11 min walk
  • San Low Seafood - 15 min walk
  • Lapo - 1 min walk
  • Joo Yee - 14 min walk

About this property


HAKO HOTEL JBCC puts you just a 5-minute drive from Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. You'll have free perks like WiFi and self parking. Also, KSL City Mall and Singapore Zoo are within a short drive.


English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms


  • Check-in time from 2:00 PM - 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))


  • Free covered onsite self parking

Other information

  • Smoke-free property

Property amenities


  • 24-hour front desk


  • English
  • Malay

Room amenities

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC).


<p>This property does not have elevators. </p><p>This property accepts credit cards, debit cards and cash.</p>
Property Registration Number 1287378-P

Frequently asked questions

Does HAKO HOTEL JBCC offer free cancellation for a full refund?
Yes, HAKO HOTEL JBCC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at HAKO HOTEL JBCC?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HAKO HOTEL JBCC?
Sorry, pets aren't allowed.
Is parking offered on site at HAKO HOTEL JBCC?
Yes, there's free self parking.
What are the check-in and check-out times at HAKO HOTEL JBCC?
You can check in from 2:00 PM - 7:00 PM. Check-out time is noon.
What's the area around HAKO HOTEL JBCC like?
HAKO HOTEL JBCC is in Central District, a short 16-minute walk from R&F Mall.







Staff & service




Property conditions & facilities




8/10 Very Good

The staff is friendly. Good location. Sound insulation a bit poor and the water heater no hot.
JIA SHIN, 1-night trip
Verified guest review

2/10 Poor

Keng Wei, 2-night trip
Verified Expedia guest review

6/10 Good

Rooms without window
Room’s window facing walkway therefore unable to draw curtains otherwise no privacy. The worst thing is no sunlight fm the window therefore unable to tell whether day or night🙄
Marilyn, 1-night trip with friends
Verified guest review

10/10 Exceptional

Salma, 1-night trip
Verified guest review

8/10 Very Good

PETER GLENSONG, 1-night business trip
Verified Expedia guest review