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DoubleTree by Hilton Hotel Johor Bahru

Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
View from room

Overview of DoubleTree by Hilton Hotel Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru

4.0 star property
4-star hotel with 3 restaurants, near Komtar JBCC

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000

Room options

About this area

What's nearby

  • In Central District
  • Johor Bahru City Square - 8 min walk
  • Komtar JBCC - 3 min drive
  • KSL City Mall - 9 min drive
  • Singapore Zoo - 31 min drive
  • Paradigm Mall Johor Bahru - 15 min drive
  • AEON Tebrau City - 18 min drive
  • Sutera Mall - 16 min drive
  • Austin Heights Water & Adventure Park - 23 min drive
  • LEGOLAND® Malaysia - 23 min drive
  • Clementi Mall - 36 min drive

Getting around

  • Senai International Airport (JHB) - 33 min drive
  • Seletar Airport (XSP) - 38 min drive
  • Singapore Changi Airport (SIN) - 50 min drive
  • JB Sentral - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • OldTown White Coffee - 8 min walk
  • F.o.C. Faculty of Caffeine - 8 min walk
  • Secret Recipe - 8 min walk
  • Ho Seng Kee - 8 min walk
  • Pizza Hut - 9 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

Putting you within a 10-minute drive of Johor Bahru City Square and KSL City Mall, DoubleTree by Hilton Hotel Johor Bahru offers an airport shuttle (available 24 hours) for MYR 130.00 per vehicle. Guests can be pampered with deep-tissue massages at the spa, and Makan Kitchen, one of 3 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this upscale hotel. The overall property condition and comfortable guestrooms get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (MYR 10 per night)
  • Onsite valet parking (MYR 26 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (14096 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Pool loungers

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • DVD player
  • 40-inch LED TV
  • Premium cable/satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Dining

Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tosca - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Axis Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
The Food Store - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for MYR 15 per day (rates may vary)
  • Wired Internet access is available in guestrooms for MYR 15 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of MYR 65 for adults and MYR 35 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 130.00 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 150 per night

Parking

  • Self parking costs MYR 10 per night
  • Valet parking costs MYR 26 per night

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

Also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
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Hilton Doubletree Johor Bahru
Hilton Hotel Johor Bahru
Hilton Johor Bahru
Hotel Hilton Johor Bahru
Johor Bahru Doubletree
Johor Bahru Hilton
DoubleTree by Hilton Hotel Johor Bahru Hotel
DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does DoubleTree by Hilton Hotel Johor Bahru offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Johor Bahru?
As of December 4, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Johor Bahru on January 2, 2023 start from P 4,260, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Johor Bahru?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Johor Bahru?
Yes, there's an outdoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Johor Bahru?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Johor Bahru?
Yes. Self parking costs MYR 10 per night. Valet parking costs MYR 26 per night. RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by DoubleTree by Hilton Hotel Johor Bahru?
Yes, an airport shuttle is available. The charge is MYR 130.00 per vehicle roundtrip.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Johor Bahru?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel Johor Bahru and nearby?
DoubleTree by Hilton Hotel Johor Bahru has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel Johor Bahru?
Yes, there are 3 onsite restaurants, featuring alfresco dining and local cuisine. Nearby restaurants include OldTown White Coffee (8-min walk), F.o.C. Faculty of Caffeine (8-min walk), and Secret Recipe (8-min walk).
What's the area around DoubleTree by Hilton Hotel Johor Bahru like?
DoubleTree by Hilton Hotel Johor Bahru is in Central District, a short 8-minute walk from JB Sentral and 8 minutes' walk from Johor Bahru City Square.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very Good

2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Lovely stay and great location but….
Lovely stay and great location but you can tell the room used to be a smoking room or was on a smoking floor / close to smoking as the smell of stale smoke coming through the vents is apparent. That was the only downside. Getting a Grab is also very easy. The cookies upon check-in is a nice touch. Would stay again but hope to get a room that would not smell of stale smoke next time.
Martin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Keep up the standards!
Service at check in and out was quick and excellent. Room was spacious, clean and comfy. Anti slip mat was sent to the room in record time compared to all hotels i’ve stayed to date. Shower tap extremely temperature and pressure sensitive. Staff was friendly who would greet with a smile. When standing at concierge counter, person from other counter came over as quickly as possible to assist. Breakfast variety was to die for, quality was great. Would definitely return.
Esther, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Po Yee, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Po Yee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sazali, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Muhammad Ferdaus, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Si Wei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay again.
2nd time staying here. Excellent stay again. Service was fantastic right from check in when we were allowed an early check i. At check in Ivan noticed it was my birthday next week and unknown to me arranged a surprise early birthday cake to be delivered to my room, thank you. Room was good and very clean. Both breakfast and the evening buffet were great value for money with a wide choice of very good food and great service. Loved the spa and swimming pool. Always seemed to be empty which was great. Very good central location. Easy to get a grab from and to return. Look forward to staying again next time we are in JB
Nigel, 4-night trip
Verified Hotels.com guest review