St. Bernards Medical Center - 6 min drive - 6.4 km
Northeast Arkansas Memorial Hospital - 9 min drive - 8.9 km
Getting around
Jonesboro, AR (JBR-Jonesboro Municipal) - 10 min drive
Restaurants
Casey's General Store - 8 min walk
McDonald's - 17 min walk
Sonic Drive-In - 10 min walk
Taco Bell - 2 min drive
Cracker Barrel - 3 min walk
About this property
Candlewood Suites Jonesboro, an IHG Hotel
When visiting Jonesboro, Candlewood Suites Jonesboro, an IHG Hotel is a great choice to consider. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.
Languages
English
At a glance
Hotel size
74 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Gas grills
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Picnic area
Television in common areas
Fitness center
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Room amenities
Be entertained
DVD player
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Weekly housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Hotel Jonesboro
Candlewood Suites Jonesboro
Candlewood Suites Jonesboro Hotel
Frequently asked questions
Does Candlewood Suites Jonesboro, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Jonesboro, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Jonesboro, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Jonesboro, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Jonesboro, an IHG Hotel?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Candlewood Suites Jonesboro, an IHG Hotel and nearby?
Candlewood Suites Jonesboro, an IHG Hotel has a fitness center and a picnic area.
Does Candlewood Suites Jonesboro, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
Candlewood Suites Jonesboro, an IHG Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
October 16, 2024
woody
woody, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 7, 2024
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 6, 2024
Gerald
Gerald, 1-night trip
Verified Hotels.com guest review
2/10 Poor
October 6, 2024
Horrible stay
This was so not worth the money. We didn’t have duvets on the bed, there were not any towels in the room and to top it off there was not a shower curtain in the bathroom. The number beside the door was missing and there was a note left asking if anyone had information to please report the whereabouts. Tub was nasty had to clean it out the refrigerator had mold. Just a horrible experience but it was too late find another hotel.
SABRINA
SABRINA, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
September 1, 2024
The toilet flooded the bathroom everytime it was used. Tv didnt work. Informed staff
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 2, 2024
Karen
Karen, 1-night trip
Verified Expedia guest review
8/10 Very Good
April 17, 2024
Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.
Javier
Javier, 1-night trip
Verified Expedia guest review
4/10 Fair
April 14, 2024
Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.
Chris
Chris, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
January 29, 2024
Place to sleep and be warm.
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
November 7, 2023
Under renovation. Didn't know until there.
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2023
great staff
Andy
Andy, 2-night trip
Verified Expedia guest review
2/10 Poor
September 23, 2023
The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
August 30, 2023
We did not stay! Horrible property and surroundings.
Sheron
Sheron, 1-night family trip
Verified Expedia guest review
2/10 Poor
August 3, 2023
I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with Expedia, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.
Michael
Michael, 1-night family trip
Verified Expedia guest review
2/10 Poor
July 23, 2023
There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful
Matthew
Matthew, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 20, 2023
Larry
Larry, 1-night trip
Verified Hotels.com guest review
2/10 Poor
July 10, 2023
For the amount of money I paid it was not a good. I will never stay there again
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
June 30, 2023
Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!
Michael
Michael, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
June 29, 2023
The only thing that would have made this hotel better is a pool! Everything else was very nice! The owner was very respectful and a proudly served his city! I would definitely stay here again if I ever returned to Jonesboro!
Michael
Michael, 1-night business trip
Verified Expedia guest review
2/10 Poor
June 28, 2023
patty
patty, 1-night trip
Verified Hotels.com guest review
4/10 Fair
June 28, 2023
The room that I had smelled musty. A distinct difference from the clean smell in the hallway. I had bicycles on a rack attached to my car and had to bring them into the room because I did not feel they would still be there in the morning. The pet fee is per dog which is absolutely ridiculous. I will NOT stay at this hotel again if this! I booked through Expedia and although Expedia charged me, the front desk would not let me check in without running my card again. This was resolved in the morning but very frustrating when trying to check in. Not a good experience at all and will NOT stay at this hotel chain again!
Lisa
Lisa, 1-night trip
Verified Expedia guest review
4/10 Fair
May 18, 2023
Terry
Terry, 1-night trip
Verified Expedia guest review
6/10 Good
May 9, 2023
Jana
Jana, 2-night trip
Verified Expedia guest review
6/10 Good
April 21, 2023
Girl at front desk was friendly like always but the room didn't have a hair dryer and one of the towels was stained up and looked dirty