The Giacomo is great in theory, but the reality is quite disappointing. The rooms are old charm with modern upgrades (bathrooms, Keurig). Most staff are slothful. Front desk girl knew I was there for check in but ignored me. I said “hello” a few times but to no avail. I finally realized there was a bell so rang it and she finally came out. Then she mis-charged the amount due and ended up calling the room to say “come down and pay”, which was annoying but things happen.
The breakfast crew looked as though they had an aversion to smiling. When I said good morning, thank you, or just smiled at staff they just gave me a weird blank stare. The bartender was even rude and lazy. She didn’t even acknowledge us when we came in, sitting on a chair watching TV, ignoring us. Then when she realized we were buying drinks she pepped up pretty fast. The only friendly employee: the lady who helped me check out- she actually smiled.
Parking in is a minor pain. Finding your parking spot is weird since numbered spots aren’t chronological.
The cost for this hotel is obscenely overpriced for what you get. At certain points, their lowest cost room (basic bed/TV/bathroom) was $603! We ended up spending $335 which I’ll kick myself for until the memory hopefully slips from my mind permanently. Also, staff let random homeless people sleep in the lounge. So if you value safety, the money you work hard for, and politeness, stay somewhere else.