Feel the excitement with shopping on site. Take in the sights from the outdoor entertainment area or indulge in a meal at one of three on-site restaurants.
Brisbane Convention and Exhibition Centre - 4 min drive
Getting around
Brisbane Airport (BNE) - 26 min drive
South Bank Station - 16 min walk
South Brisbane Station - 17 min walk
Brisbane Roma Street Station - 18 min walk
Restaurants
The Pancake Manor - 7 min walk
Roti Place - 8 min walk
The Waterline Restaurant - 2 min walk
Kadoya - 8 min walk
Jackpot Dining - 9 min walk
About this property
The Star Grand Brisbane
The Star Grand Brisbane features a casino and puts you within a 15-minute walk of South Bank Parklands. You can relax with a drink at one of the 2 bars/lounges, and the 3 restaurants are nice spots to grab a bite to eat. Also, XXXX Brewery and The Gabba are just a 5-minute drive away.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Onsite self parking (AUD 45 per day)
Onsite valet parking (AUD 65 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
3 restaurants
2 bars/lounges
24-hour room service
What to do
Evening entertainment
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Casino
401 casino gaming tables
1708 casino slot machines
3 casino VIP rooms
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Towels
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 40 for adults and AUD 40 for children
Renovations and closures
The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
Swimming pool
The property will be renovating from August 29 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
Fitness facility
Outdoor pool
Sauna
The following facilities are closed on Thursday and Friday:
Fitness facility
Outdoor pool
Sauna
Children & extra beds
Rollaway beds are available for AUD 60.0 per day
Parking
Self parking costs AUD 45 per day
Valet parking costs AUD 65 per day
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane
Frequently asked questions
Does The Star Grand Brisbane offer free cancellation for a full refund?
Yes, The Star Grand Brisbane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Star Grand Brisbane?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Grand Brisbane?
Yes. Self parking costs AUD 45 per day. Valet parking costs AUD 65 per day.
What are the check-in and check-out times at The Star Grand Brisbane?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Star Grand Brisbane and nearby?
The Star Grand Brisbane has 2 bars and a casino.
Are there restaurants at or near The Star Grand Brisbane?
Yes, there are 3 onsite restaurants.
What's the area around The Star Grand Brisbane like?
The Star Grand Brisbane is located on the boardwalk/promenade in Brisbane Central Business District, a short 15-minute walk from South Bank Parklands and 5 minutes' walk from Brisbane City Botanic Gardens.
The Star Grand Brisbane Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
January 18, 2025
Amazing place especially the sky deck
Brand new Hotel. Just amazing. The only thing was the Casino had a lack of drink selections.
Sean Paul
Sean Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 12, 2025
Casino staff were great but tables in all bar were filthy and nobody taking empty glasses away. Sticky tables I had too clear myself
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 9, 2025
A H
A H, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
January 2, 2025
Agnes
Agnes, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 29, 2024
Leola
Leola, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 26, 2024
Curtis
Curtis, 1-night trip
Verified Hotels.com guest review
2/10 Poor
December 26, 2024
Bad stay
We got two rooms, our Riverview room has bugs and they said they will move us but they just replaced the sheet; and then they took all the towels; and di not replaced it; the second room with the kids; the shower is clugged and flooded; cards was not working, we have to go back; up and down to get it sorted.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 23, 2024
Best in Brisbane
Best place in brisbane, the river view room was outstanding!!
We will be back for sure
dale
dale, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 20, 2024
Great staff
The river view was breathtaking and calming. Love the excellent service at reception, the attentive and thoughtful housekeeping staff. You have a wonderful team that is making a difference with your clientele.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 10, 2024
Belkys
Belkys, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 6, 2024
Luxurious and spacious stay in a great location.
Thoroughly enjoyed our two nights in a river view room on level 13 in tower 2. Unfortunately the pool and steam room facilities were not finished yet, despite an indication when booking that they would be ready in December.
The room was very luxurious, the view stunning, staff were very friendly and helpful. The location is excellent, easy walk to Southbank or the city. Plenty of great restaurants, parks and entertainment close by and in the hotel. Will definitely be back!
Joanne
Joanne, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
December 3, 2024
shantell
shantell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 20, 2024
5 ***** luxury
Excellent hotel for a city break. Genuine 5 star hotel. Easy checkin. Spacious comfortable room. Excellent amenities, good wifi, comfortable bed, spacious bathroom, great views. Close to city centre and Southbank. Would definitely stay there again.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 15, 2024
Brilliant hospitality
Just a beautifully experience with wonderful professional Hospital
We had a an amazing experience and wish to thank everybody at the staff or making our stay very special
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 11, 2024
Ken
Ken, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 5, 2024
Andreas
Andreas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 4, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 18, 2024
The most amazing stay, the rooms were beautiful and modern. So clean. Super comfy bed and the pillows were beautiful. Can’t wait to go back
Allyson
Allyson, 1-night romance trip
Verified Wotif guest review
8/10 Very Good
October 12, 2024
Brenden
Brenden, 3-night trip
Verified Hotels.com guest review
6/10 Good
October 12, 2024
Ok stay
Windows were not thick enough so you heard all the traffic noise day and night.
They tell you that the mini bar is included, but it is not replenished during your visit.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 11, 2024
We stayed in the Skyline City Suite - room 1658. Stunning space. Ample room, large dining table, couch and butlers kitchen tucked away. Everything was clean and beautiful. Free mini bar was a plus!
Zahara
Zahara, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
October 8, 2024
Magic moments
It’s was our romantic weekend away and we couldn’t ask for more. The hotel is breathtaking the interior incredible and the chic vibe. Special thanks for the beautiful polish lady at the reception very welcoming and helpful.
Edin
Edin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 8, 2024
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
6/10 Good
October 8, 2024
Pool and leisure centre not open. Room quality excellent. Location and view excellent. Room service food below average. Paid via Wotif but Star Grand reception insisted had not been paid and charged us twice. Still trying to sort out a refund from Star Grand. Definitely a few teething problems.