At LOTTE City Hotel Mapo, you'll be just a 5-minute drive from Myeongdong Street and Lotte Outlets Seoul Station. Guests can take a dip in the indoor pool or grab a bite to eat at Naru, which serves breakfast and lunch. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers like that it's only a short walk to public transportation: Gongdeok Station is steps away and Mapo Station is 9 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
284 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access to this property’s indoor pool is currently limited to allow social distancing.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Working away
24-hour business center
Meeting room
Computer station
Conference space (713 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Television in common areas
Health club
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Naru - This buffet restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KRW 30000 for adults and KRW 22000 for children
Pool, spa, & gym (if applicable)
Pool access is available for an extra charge of KRW 20000 per day
Pool access available from 8:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed optional pool fee applies to adults to access to the pool. The fee for children is KRW 10,000 per person.
The pool is closed from noon to 1 PM every day.
Also known as
Hotel Lotte
Lotte City
Lotte City Hotel
Lotte City Hotel Mapo
Lotte City Mapo
Lotte Hotel
Lotte Mapo City
Lotte Mapo City Hotel
Lotte City Hotel Mapo Hotel
Lotte City Hotel Mapo Seoul
Lotte City Hotel Mapo Hotel Seoul
Frequently asked questions
Does LOTTE City Hotel Mapo offer free cancellation for a full refund?
Yes, LOTTE City Hotel Mapo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at LOTTE City Hotel Mapo?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at LOTTE City Hotel Mapo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at LOTTE City Hotel Mapo?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at LOTTE City Hotel Mapo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at LOTTE City Hotel Mapo?
No, this hotel doesn't have a casino, but Seven Luck Casino Millennium Seoul Hilton Branch (4-min drive) and Seven Luck Casino Seoul Gangnam Branch (12-min drive) are both nearby.
What is there to do at LOTTE City Hotel Mapo and nearby?
LOTTE City Hotel Mapo has an indoor pool and a health club.
Are there restaurants at or near LOTTE City Hotel Mapo?
Yes, there's an onsite restaurant, Naru.
What's the area around LOTTE City Hotel Mapo like?
LOTTE City Hotel Mapo is in Mapo-gu, a short 2-minute walk from Gongdeok Station and 13 minutes' walk from Seogang University. Travelers say this hotel is in a good location.
LOTTE City Hotel Mapo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 23, 2024
JUNHA
JUNHA, 1-night trip
Verified Hotels.com guest review
6/10 Good
December 10, 2024
MINJU
MINJU, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 22, 2024
Hotel is on the Main Street but pretty quiet and calm. Premium groceries store and many restaurants on B1. Also connected subway too.
Sang Hee
Sang Hee, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 20, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
November 14, 2024
Refrigerator was not working and change it, but it was working very weakly.
JANE
JANE, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 13, 2024
Yong Su
Yong Su, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
November 11, 2024
Insects in the birth room ! Disgusting
Junko
Junko, 3-night trip
Verified Hotels.com guest review
2/10 Poor
November 3, 2024
Dirty I saw insects everywhere do not recommend disgusting
Junko
Junko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 12, 2024
Digby
Digby, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
October 9, 2024
Lottes to like about this hotel:)
I really enjoyed my stay here. The staff is extremely friendly and helpful. My only gripe was the fact that the sink design could’ve been a little better, when I would wash my hands I would always touch the basin of the sink. I’m a little germphobic and I constantly had to be careful not to touch the basin of sink. It was annoying.
The gym was ok but could use better fitness equipment and I did like that they had a laundromat.
Denny
Denny, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
October 6, 2024
Jaeha
Jaeha, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 5, 2024
Asa
Asa, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 27, 2024
Overall, really good.
Shaky start with the first front desk staff. She was not very friendly or respected that I had questions. And then there were no swim caps available with the ridiculous swim cap requirement at the pool. Overall though it was good. Room was nice, clean and smelled great. Very spacious and plenty of places to plug in. Blazing fast internet. Gym and pool were good. Though, you have to be careful, pool can get crowded and unfortunately I saw many people staying in too long and taking space when it is so small. They need guest time limits for the pool. They have the shopping center right below the hotel so you have places to eat and even a full market to buy things you need or food. Very convenient place. Laundry room is nice. Overall, best place I stayed in all of Asia.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 26, 2024
I stayed here 10 days. Loved the convenience of getting Uber and taxis, The supermarket on the bottom floor was very helpful, breakfast was very nice with my vegan diet with a good price, ate at the lower level Subway when wanting a taste of America, and the small 7-Eleven on site.
My only con was my room smelled a bit stale (apparently) due to the traffic outside seeping through the air conditioning vents. I bought an air freshener spray, but the smell returned soon.
Sharon
Sharon, 10-night trip
Verified Expedia guest review
10/10 Exceptional
September 23, 2024
Jenny
Jenny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 22, 2024
I LOVED my stay here! The room service is fantastic! The staff are very welcoming and helpful. There’s a lot of restaurants and stores within the hotel. Easy access to subway, bus or taxis. I definitely felt comfortable staying here and wouldn’t mind going back.
Kanyra
Kanyra, 2-night trip
Verified Hotels.com guest review
6/10 Good
September 22, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 19, 2024
Naomi
Naomi, 5-night trip
Verified Expedia guest review
10/10 Exceptional
September 18, 2024
Yoonji
Yoonji, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 18, 2024
It a really nice place to stay!! I will definitely stay again!
Virgie
Virgie, 3-night family trip
Verified Expedia guest review
8/10 Very Good
September 17, 2024
A great location
WEI
WEI, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
September 16, 2024
Love
Tien
Tien, 2-night trip
Verified Expedia guest review
4/10 Fair
September 14, 2024
Excellent location,reasonable price but facilities are undated and staff have lack of professionalism