CANDEO HOTELS UTSUNOMIYA is a great choice for a stay in Utsunomiya. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Utsunomiya Station East is 4 minutes and Higashi-Shukugo Tram Stop is 6 minutes.
Languages
English, Japanese
At a glance
Hotel size
288 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place from 3 PM on February 16, 2025 to 9 AM on February 17, 2025. All facilities that use power, including luggage storage, spa and phone line will not be available during this time.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Full-service spa
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
CANDEO HOTELS UTSUNOMIYA Hotel
CANDEO HOTELS UTSUNOMIYA Utsunomiya
CANDEO HOTELS UTSUNOMIYA Hotel Utsunomiya
Frequently asked questions
Are pets allowed at CANDEO HOTELS UTSUNOMIYA?
Sorry, pets aren't allowed.
Is parking offered on site at CANDEO HOTELS UTSUNOMIYA?
Sorry, there's no onsite parking at CANDEO HOTELS UTSUNOMIYA.
What are the check-in and check-out times at CANDEO HOTELS UTSUNOMIYA?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at CANDEO HOTELS UTSUNOMIYA and nearby?
CANDEO HOTELS UTSUNOMIYA has a spa.
What's the area around CANDEO HOTELS UTSUNOMIYA like?
CANDEO HOTELS UTSUNOMIYA is a short 4-minute walk from Utsunomiya Station East and 8 minutes' walk from Shinohara House.
CANDEO HOTELS UTSUNOMIYA Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
January 10, 2025
SEE
SEE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 20, 2024
Akiyo
Akiyo, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 30, 2024
Hardware is good, software sucks. Robotic overall.
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 12, 2024
SEUNGJUN
SEUNGJUN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 4, 2024
Leonard
Leonard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 27, 2024
Simon
Simon, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
October 26, 2024
Ikuko
Ikuko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 26, 2024
Everything is perfect.
Cathlyn Mae
Cathlyn Mae, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 16, 2024
Central location and spa area excellent. Pillows need some work
Nicole
Nicole, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
October 8, 2024
Connected to the train station. Very clean and modern.
OMAR
OMAR, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
October 8, 2024
Best hotel in Utsunomiya.
WATARU
WATARU, 7-night business trip
Verified Expedia guest review
10/10 Exceptional
October 6, 2024
Highly recommend this hotel as it is centrally located in the commute hub of the city, especially if you’re attending the Motegi MotoGP.
Comfortable place to stay. Best location near by JR and LRT. Good hospitality with every staff and property.
OSAMU
OSAMU, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 12, 2024
Excellency hotel in Utsunomiya in a convenient location. Walkable to Utsunomiya station and shops. Free spa for hotel guests is a great bonus. Staff were courteous. The only con is their washers & dryers. They should replace those with the ones you can lock.
Noriko
Noriko, 3-night trip
Verified Expedia guest review
10/10 Exceptional
July 4, 2024
It was a wonderful experience. Coffee service is available only in the morning and there is no coffee in the room, so if they offer coffee anytime, it would be great.