Hamilton, OH (HAO-Butler County Regional) - 25 min drive
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 27 min drive
Cincinnati-Northern Kentucky Int'l Airport (CVG) - 41 min drive
Cincinnati Union Terminal - 26 min drive
Restaurants
Chick-fil-A - 5 min walk
Panda Express - 5 min walk
Cracker Barrel - 18 min walk
Bibibop Asian Grill - 4 min walk
Olive Garden - 18 min walk
About this property
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel
When you stay at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel, you'll be within a 10-minute drive of Kings Island. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.
Languages
English, Spanish, Ukrainian
At a glance
Hotel size
127 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Shared microwave
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space (875 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Sofa bed
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Mason
Frequently asked questions
Does Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel?
No, this hotel doesn't have a casino, but Miami Valley Gaming (20-min drive) is nearby.
What is there to do at Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel and nearby?
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel has an indoor pool and a 24-hour fitness center.
What's the area around Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel like?
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel is located a short 13-minute walk from Deerfield Towne Center.
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
January 25, 2025
Thomas
Thomas, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
January 12, 2025
Wonderful hotel
Wonderful experience! We stayed here while visiting some family and friends in Cincinnati. Highly recommend!
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 9, 2025
Everything was excellent except the cigarette smoke was smelled several times on my floor because someone was smoking inside the building instead of going out on a cold day.
Sanjay
Sanjay, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 7, 2025
Aaron
Aaron, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
December 29, 2024
No sleep, bad stay. It’s clean though.
Check in was quick and easy and the room was clean and neat.
That’s the end of the good.
I reserved a king bed with pull out couch. Because two grown adults don’t fit comfortably on a full size bed. I shouldn’t have to sleep separate from my husband.
No other king rooms were available with the pull out couch, for our daughter. So we slept extremely uncomfortably all night, well what little we could sleep.
Between the hard mattress, and ridiculous amount of noise. We got maybe two hours of sleep.
We had to call the front desk multiple times from midnight to 1:30am because another room had what sounded like a 12year old girls cheer team celebrating a birthday until 2am when it finally stopped.
I’m sure the front desk would have known before 1:30 had they bothered to answer the phone. 6 calls before someone finally answered.
I will never stay here again.
Front desk people are rude. You can hear every single breath someone takes in the hallway, beds are hard and small.
We got the room on a deal so I thought we would try it. But god do I wish I stayed with my regular place. Never again.
Ashley
Ashley, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 23, 2024
Natasha
Natasha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Nery
Nery, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 15, 2024
Super-nice place, thank you.
Jeremy
Jeremy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 7, 2024
Gautham
Gautham, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 30, 2024
Beverly
Beverly, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 23, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 11, 2024
Whe Bathroom needs help Parents
I am not sure what happened but when we arrived, we were in a hurry to get to our family function so we went in. We paid for our room, received our room cards and ran out the door when we arrived back at 9:30 that night we realized that we were not given the room that we had paid for and had to wait for the clerk to return back to the desk And figure out what happened. Meantime we had one child one teenager up in the room with all of our belongings waiting to figure out what happened. Eventually, the young lady ended up giving us a new room which ended up being a room needs to be cleaned the shower grout lines were extremely molded. Other than that. It’s the only complaint I have about the room .
Cheryl
Cheryl, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 30, 2024
Meredith
Meredith, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
Wonderful hotel, very clean! Very comfortable beds!
James
James, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 27, 2024
The kichenette was cute..it had pots and pans to use. The woven blankets was awesome. The staff was nice. The location was great for our destination which was Kings Island.
Angela
Angela, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
October 26, 2024
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 21, 2024
Antonia
Antonia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
October 20, 2024
Jackie
Jackie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 20, 2024
We have stayed here numerous times while going to Kings Island. The staff has always been excellent. The rooms are always clean. We have had minor issues like the drain in bathtub not draining well. ( That was only 1x out of the 5 times of staying here.) The pool has always been clean. Parking can be limited at times. The area is safe and close to the park. The beds are comfortable. One of my only complaints would there not being a free breakfast or even a cheaper breakfast buffet option. We love the checkout time which is noon. Especially after a long day/night at Kings Island.
Tiffany
Tiffany, 1-night family trip
Verified Expedia guest review
8/10 Very Good
October 20, 2024
Everything was good
Tammy
Tammy, 1-night family trip
Verified Expedia guest review
2/10 Poor
October 20, 2024
We never got to check in. Expedia didn’t follow through with my reservation. The sweet lady at the desk was very apologetic I will only call the hotel direct to book. I will never use a third party again. This bad review is for EXPEDIA. NOT the hotel. They were super sweet
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
October 19, 2024
After staying 12 nights could not get them to clean room after asking 3 times. We had to get linens every night to shower.
Jeff
Jeff, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
October 19, 2024
Kelsey
Kelsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 14, 2024
Nathan
Nathan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
October 12, 2024
Bathroom very small. Have to stand on side of toilet to close door. Shower and sink water very slow to drain. Room temp constantly went from extreme hot to extreme cold.