Overlooking the stunning Costera Acapulco, Hotel Karoline offers a tranquil retreat with a rooftop terrace and lush garden. Unwind by the swimming pool with free cabanas, connect to in-room WiFi or seek assistance from the 24-hour front desk. Guests praise its proximity to Condesa Beach.
Reviews
6.86.8 out of 10
Good
Popular amenities
Pool
24/7 front desk
Air conditioning
Free WiFi
Main amenities (9)
Daily housekeeping
Near the beach
Outdoor pool
Rooftop terrace
24-hour front desk
Air conditioning
Garden
Luggage storage
Tour/ticket assistance
Feel at home (6)
Children stay free
Private bathroom
Garden
Daily housekeeping
Cable TV service
Outdoor swimming pools
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Basic Triple Room, Multiple Beds, Smoking
Basic Triple Room, Multiple Beds, Smoking
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Sleeps 6
3 Double Beds
View all photos for Family Suite, Multiple Beds, Smoking, Bay View
Family Suite, Multiple Beds, Smoking, Bay View
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Bay view
Sleeps 12
6 Double Beds
View all photos for Basic Double Room, 2 Queen Beds, Smoking
Basic Double Room, 2 Queen Beds, Smoking
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Sleeps 4
2 Queen Beds
View all photos for Basic Single Room, 1 Queen Bed, Smoking, Bay View
Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390
What's nearby
Diana the Huntress - 10 min walk
Condesa Beach - 12 min walk
Acapulco Golf Club - 2 min drive
Parque Papagayo - 3 min drive
Papagayo Beach - 11 min drive
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 18 min drive
Restaurants
McDonald's - 7 min walk
London English Pub - 9 min walk
Pizza Hut - 10 min walk
Vips - 12 min walk
Las Perronas - 10 min walk
About this property
Hotel Karoline
Hotel Karoline features a rooftop terrace and puts you within a 15-minute walk of Condesa Beach. An outdoor pool and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Free pool cabanas
Facilities
Rooftop terrace
Garden
An outdoor pool
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco
Frequently asked questions
Does Hotel Karoline offer free cancellation for a full refund?
Yes, Hotel Karoline does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Karoline?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel Karoline?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Karoline?
Sorry, there's no onsite parking at Hotel Karoline.
What are the check-in and check-out times at Hotel Karoline?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Karoline and nearby?
Hotel Karoline has an outdoor pool and a garden.
What's the area around Hotel Karoline like?
Hotel Karoline is a short 12-minute walk from Condesa Beach and 10 minutes' walk from Diana the Huntress.
Hotel Karoline Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.8/10
Staff & service
5.4/10
Amenities
6.6/10
Property conditions & facilities
Reviews
4/10 Fair
November 7, 2020
Malo
Ricardo
Ricardo, 2-night trip
8/10 Very good
October 23, 2020
Verified traveler
3-night trip
6/10 Good
October 19, 2020
Verified traveler
1-night trip
8/10 Very good
September 23, 2020
Verified traveler
2-night trip
8/10 Very good
September 15, 2020
Buena opción de bajo costo
El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo.
Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor.
La ubicación muy buena
Janeth
Janeth, 4-night trip
6/10 Good
January 11, 2020
Los demás hacían mucho ruido música muy alto volumen no agua caliente
Maximino
Maximino, 7-night trip
10/10 Exceptional
November 13, 2019
Pronto regresaremos
Excelente el personal nos atienden de maravilla
Javier
Javier, 3-night trip
10/10 Exceptional
September 6, 2019
We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Erika
Erika, 1-night trip
8/10 Very good
June 29, 2019
No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Jesús David
Jesús David, 1-night trip
2/10 Poor
June 28, 2019
Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
Verified traveler
1-night trip
6/10 Good
June 23, 2019
Verified traveler
1-night trip
10/10 Exceptional
June 22, 2019
Verified traveler
1-night trip
4/10 Fair
June 21, 2019
Verified traveler
3-night trip
2/10 Poor
June 21, 2019
Asco de otel
Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor
Alfredo
Alfredo, 4-night trip
2/10 Poor
May 13, 2019
Verified traveler
1-night trip
6/10 Good
May 10, 2019
No tiene agua caliente
Pileta sucia
Descuidado el hotel
Sin cartel en la puerta,difícil de ubicar
Verified traveler
1-night trip
6/10 Good
May 4, 2019
Verified traveler
1-night trip
10/10 Exceptional
April 9, 2019
Excelente lugar, limpio, buena ubicación y tranquilo.
Verified traveler
3-night trip
10/10 Exceptional
March 13, 2019
Diego Alan
Diego Alan, 1-night trip
10/10 Exceptional
March 9, 2019
La excelente atención de su personal.
Sólo hay unos detalles mínimos por arreglar en baño.