Embarc Zihuatanejo

Photo gallery for Embarc Zihuatanejo

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Pool waterfall
Outdoor pool

Overview of Embarc Zihuatanejo

Embarc Zihuatanejo

4.0 star property
Upscale beachfront resort with pool bar, near Zihuatanejo Bay

9.0/10 Superb

268 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
The price is P4,938
Price available on 24/07/2022
Camino Escenico Playa la Ropa S/N, Zihuatanejo, GRO, 40895
Main amenities
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Kitchenette
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Limited onsite parking
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Playa La Ropa
  • Zihuatanejo Bay - 1 min walk
  • La Ropa Beach - 1 min walk
  • La Madera Beach - 1 min drive
  • Vista Hermosa Beach - 17 min drive
  • El Palmar Beach - 20 min drive
  • Larga Beach - 14 min drive
  • Marina Ixtapa - 21 min drive
  • Blanca Beach - 23 min drive
  • Quieta Beach - 33 min drive
  • Ixtapa Island - 34 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive
  • Airport shuttle (surcharge)

About this property

Embarc Zihuatanejo

At Embarc Zihuatanejo, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be just steps from La Ropa Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. A poolside bar and a children's pool are offered, and in-room conveniences at this upscale resort include refrigerators and microwaves. Fellow travelers like the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 73 units


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site
  • Onsite parking limited


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar

Taking the kids

  • Children's pool

What to do

  • On the beach
  • Surfing/boogie boarding
  • Golfing nearby
  • Kayaking nearby
  • Windsurfing nearby


  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas


  • 8 buildings/towers
  • Fitness center
  • 2 outdoor pools


  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils


  • In-room safe

Special features


Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: MXN 4300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: MXN 582.32 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 725 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Long-term renters welcome.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Club Intrawest Hotel
Club Intrawest Hotel Zihuatanejo
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Zihuatanejo Club Intrawest
Zihuatanejo Intrawest
Club Intrawest Zihuatanejo Hotel
Club Intrawest
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo Resort
Embarc Zihuatanejo Zihuatanejo
Embarc Zihuatanejo Resort Zihuatanejo

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Embarc was a wonderful choice of accommodations for our family vacation! Location was perfect, I did not expect quite so many stairs, but the views and service definitely made up for it A much appreciated amenity was the washer and dryer !! Concierge service was outstandingly, check-in personnel we very efficient and helpful and every employee a true asset to Embarc
Linda, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

It is a good property - clean, well maintained, good food and facilities, nice people, great beach and pool areas...but it is quite a lot of rooms built onto a steep bank, so if you don't want stairs, don't stay here! Views are quite nice but in some units quite restricted due to the number of suites.
Lewis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I had a wonderful time look forward going back soon
Larry, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This wonderful property is well-maintained by very capable staff. The food is delicious the entertainment charming and it’s all situated on the most beautiful beach I’ve ever seen. The design of the building is reminiscent of Dr. Series’s Whoville in its use of curves and colours, and contains many stairs which would be a challenge to anyone with physical limitations but that is to be expected when you build a luxury resort on the side of a hill
Michael, 9-night romance trip
Verified Expedia guest review

8/10 Very Good

Miguel, 5-night trip
Verified Hotels.com guest review

6/10 Good

Short stay in Mexico
Great friendly staff. Lots of stairs. A little tired.
John, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We are first timers to this property. Entire staff was excellent. Service was exceptional. Pools were great and not too busy. Also property is literally right on the beach. There are a lot of stairs, which conveniently justifies the calories in their great margaritas
Dominic, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a beautiful hotel!
Kurt, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Love this place. Lots of stairs to keep you in shape.
Susan, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Great location, friendly staff. But without housekeeping you need to find better solutions to keep guests happy in their rooms. We’ve been many times to Embarc but the service was lacking this time. There is no house keeping. Zero. Our stay was 8 days long and not once did anyone check in on us to see if we needed anything. We understand you are trying to reduce contacts but housekeeping can be done at least every 3-4 days. Do it while no one is in the room. Cleaners should be wearing gloves and masks anyways so why not provide house keeping? Most other hotels in the area are providing house keeping. Everyday there is piles of bat poo on our balcony. I have to call everyday for someone to come clean up the poo? This should not be the guests responsibility. I run out of toilet paper. I have to call and they bring one roll at a time. I need new sheets you bring them and the guests are supposed to make their beds? For a resort of this caliber the service needs to be increased and more attention to detail for in room services. You should also call your guests to see if they need anything EVERYDAY if you are not going to provide cleaning and housekeeping. This stay felt more like I rented an Airbnb and was responsible to take care of everything myself. We will be back as it’s a great resort! But please take this review to better your services to guests. 1)Housekeeping minimum every 3-4 days for longer staying guest 2) daily check-ins with guests to see if they need anything
Jordan, 8-night romance trip
Verified Expedia guest review