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La Casa Que Canta

Photo gallery for La Casa Que Canta

Aerial view
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of La Casa Que Canta

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La Casa Que Canta

5-star property
Adults-only hotel with 2 outdoor pools, near Zihuatanejo Bay

9.8/10 Exceptional

174 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Camino Escénico a Playa La ropa S/N, Playa La Ropa, Zihuatanejo, GRO, 40880

Room options

About this area

What's nearby

  • In Playa La Ropa
  • La Ropa Beach - 1 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Patio Mexica - 9 min walk
  • Ita - 10 min walk
  • Restaurant El Arrayan - 10 min walk
  • La Gula - 10 min walk
  • Trattoria da Gianni - 12 min walk

About this property

La Casa Que Canta

A great choice for a stay in Zihuatanejo, La Casa Que Canta features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 45 per vehicle. Guests can indulge in deep-tissue massages, body wraps, or facials, and grab a bite to eat at Mar y Cielo Restaurant, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a fitness center. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Property requires that all guests aged 16 and up receive on-site PCR COVID-19 testing (USD 175 per person, per stay)
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Shopping
  • Beach nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 1992
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Stocked minibar (select free items)
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Mar y Cielo Restaurant - Overlooking the ocean, this seafood restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • COVID-19 testing fee (PCR screening): USD 175 per person, per stay
  • COVID-19 testing fee (antigen/rapid screening): USD 35 per person, per stay

Optional extras

  • Breakfast costs between USD 16 and USD 30 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way, maximum occupancy 4)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property requires that all guests aged 16 and up receive on-site antigen/rapid COVID-19 testing (USD 35 per person, per stay).

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Casa Que Canta Hotel Zihuatanejo
Casa Que Canta Hotel
Casa Que Canta Zihuatanejo
Casa Que Canta
La Casa Que Canta Adults only
La Casa Que Canta
La Casa Que Canta
La Casa Que Canta Hotel
La Casa Que Canta Zihuatanejo
La Casa Que Canta Hotel Zihuatanejo

Frequently asked questions

Does La Casa Que Canta offer free cancellation for a full refund?
Yes, La Casa Que Canta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Casa Que Canta?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at La Casa Que Canta?
Yes, there are 2 outdoor pools.
Are pets allowed at La Casa Que Canta?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at La Casa Que Canta?
Yes. Parking spots may be limited.
Is airport shuttle service offered by La Casa Que Canta?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle one-way.
What are the check-in and check-out times at La Casa Que Canta?
You can check in from 3:00 PM - anytime. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at La Casa Que Canta and nearby?
Have fun with nearby activities like kayaking, scuba diving, and body boarding. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and spa services. La Casa Que Canta also has a garden.
Are there restaurants at or near La Casa Que Canta?
Yes, Mar y Cielo Restaurant offers Mexican cuisine and ocean views. Nearby restaurants include Patio Mexica (9-min walk), Ita (10-min walk), and Restaurant El Arrayan (10-min walk).
Does La Casa Que Canta have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around La Casa Que Canta like?
La Casa Que Canta is located near La Ropa Beach in Playa La Ropa, a short 1-minute walk from Zihuatanejo Bay and 4 minutes' walk from La Madera Beach. The local area is walkable and popular for its beaches.

Reviews

9.8

Exceptional

9.9/10

Cleanliness

9.9/10

Staff & service

9.8/10

Amenities

9.9/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel, excellent customer service.
Raquel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

La Casa Que Canta, paradise found!
I have to admit, I’ve had Zihuatanejo and the La Casa Que Canta on my bucket list for many years. My expectations were not only met, but exceeded in every possible way. The location is perfectly located within easy walking distance of both La Ropa Beach and downtown shopping and nightlife. This resort has the perfect combination of amenities and natural beauty. Unsurpassed views of the ocean and city lights. Our Master pool suite was so perfect, we never felt like we needed to leave as the resorts room service and it’s staff were all so eager to take care of anything we wanted. We’ve spent over thirty years looking for the perfect spot and La Casa Que Canta and Zihuatanejo are now our favorite and we can hardly wait for our next trip to this paradise on earth.
Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Trip
This is a place at the top of my list. Beautiful stunning views. Service beyond compare. Go for one of the private pool suites. It's worth the extra money. A stay here is a true memory.
Russell, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breathtakingly beautiful property and rooms.
Ulla Maaret, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was really nice, the room had amazing views, the staff was super friendly. We really enjoyed this vacation and hope to visit again real soon.
Melissa, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The attention to detail is Amazing! Since we are from the U.S. they actually have maintenance change the electrical outlets to the 110 style so we don’t need an adapter. The books in the suite were all changed to English language books, The place was spotless. Every bathroom in the facility was super clean. Place is Beautiful! Views Beautiful! By far the Best Property I’ve stayed at in the World! If you want to get away from it all? This is the place to go!!!
Glen M, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chad, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I couldn’t say better things about La Casa que Canta. The rooms were so romantic and beautiful. The staff attended to our every need without being intrusive. The restaurant was excellent. We were so sad to leave!
Leigh, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

I didn’t receive room upgrade for the first three days and was proposed later. I believe it dépend of availability But no update was needed our room our view, the service was paradis We can’t upgrade the paradise
Thierry, 5-night family trip
Verified Expedia guest review