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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with outdoor pool, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Front of property - evening/night
View from property
Terrace/patio
Down comforters, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is P6,008
P6,008 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub

Down comforters, minibar, in-room safe, desk

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Private outdoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room

Down comforters, minibar, in-room safe, desk

Superior Room with living Room

Highlights

Yard
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Down comforters, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Yard
Soundproofed
Private rooftop spa tub
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
Bidet
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Seasonal outdoor pool

Wyndham Garden Cartagena

Pool
Free breakfast
Pet friendly
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8.6 out of 10, Excellent, (1028)
The price is P5,849
P5,849 total
includes taxes & fees
Dec 25 - Dec 26
Wyndham Garden Cartagena
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About the neighborhood

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 3 min walk - 0.3 km
  • Castillo Grande Beach - 8 min walk - 0.7 km
  • El Laguito Beach - 10 min walk - 0.9 km
  • Clock Tower - 5 min drive - 3.5 km
  • Cartagena de Indias Convention Center - 5 min drive - 3.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

ZiOne Luxury Hotel Cartagena features a rooftop terrace and puts you within a 5-minute walk of Bocagrande Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 51 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 100
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 51-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of COP 9500 per night

Children & extra beds

  • Rollaway beds are available for COP 150000.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
State tax ID - 900904020-2
Property Registration Number RNT 60221

Also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena offer free cancellation for a full refund?
Yes, ZiOne Luxury Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ZiOne Luxury Hotel Cartagena?
Yes, there's an outdoor pool.
Are pets allowed at ZiOne Luxury Hotel Cartagena?
Sorry, pets aren't allowed.
Is parking offered on site at ZiOne Luxury Hotel Cartagena?
Yes, there's free self parking.
Is airport shuttle service offered by ZiOne Luxury Hotel Cartagena?
Yes, an airport shuttle is available.
What are the check-in and check-out times at ZiOne Luxury Hotel Cartagena?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at ZiOne Luxury Hotel Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.
What is there to do at ZiOne Luxury Hotel Cartagena and nearby?
ZiOne Luxury Hotel Cartagena has an outdoor pool and a garden.
Are there restaurants at or near ZiOne Luxury Hotel Cartagena?
Yes, there's an onsite restaurant.
What's the area around ZiOne Luxury Hotel Cartagena like?
ZiOne Luxury Hotel Cartagena is located near Bocagrande Beach in Bocagrande, a short 2-minute walk from Centro Comercial Nao and 8 minutes' walk from Castillo Grande Beach.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Tamara, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Javier, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
María Fernanda, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shower drain clogged, mold on the shower tile grout, no hot water. Otherwise is nice!
Ana, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The receptionists are very bad people, they want to ask for your information, give you your passport and take photos of your destination.
Lorena, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good average stay
It’s an average hotel for the price paid. Just needed it one night and it was good for what I needed it. Would stay here again.
Jose, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

It was ok
I always had to ask for towels. She flower was pug and the water didn’t drain, I ask them to fix it but they never did. The breakfast wasn’t any good. I ask more toast and they took more then 15mins look like they when to buy it. They ran off food quickly or they made only a little bit.
janet, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel was not in the best shape. The staff was not very friendly and the buffet was horrible. I normally serve myself at the buffet but they guard the food like it is gold here. I asked for a bigger helping of eggs and they literally said no. The coffee was very weak as if it was watered down and the juice also tasted watered down. We had 4 people and had to beg to get the 4th towel. I don’t usually give this a negative review but this service was horrible.
John, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very safe and cleaness
Rosario, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Neme, 3-night family trip
Verified Expedia guest review

8/10 Very Good

En general bien. El servicio del staff del hotel fue bueno, atento y amable. La habitación tenía problemas técnicos del sensor de tarjeta para encendido de luces y A/C, y el agua de la ducha no desaguaba rápido, por lo cual se empozaba.
Adrian, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Nice hotel in a hood area with lots of commerce
tientse, 4-night trip
Verified Expedia guest review

8/10 Very Good

Gracias
John, 3-night trip
Verified Expedia guest review

8/10 Very Good

The hotel provides codes for your room on a piece of paper. That was really concerning for security reasons and the staff in the evening is quite rude and unfriendly.
Giovanni, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly. Our room had a great view of the city. Overall great time.
Dante M, 3-night trip
Verified Expedia guest review

6/10 Good

Property wasn’t as nice as portrayed, only few breakfast options, ac takes a while to get cold , sheets aren’t soft, there are so many things I did not like about this hotel. Would not recommend.
Benedicta, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Rooms are too small
FRANCISCO, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy buena el Personal Amable profesional Familiar, Solo hubo un inconveniente el agua de la Ducha estaba Fria todo el tiempo.
Lissette B., 4-night trip
Verified Expedia guest review

10/10 Exceptional

yolisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Safe area everything is accesible to walk get tours and know the city and beaches. have easy access to bank and money exchange area.
Elda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Expedia guest review

6/10 Good

Area in which the hotel is very busy. I said on the 4th floor and could hear street noise so if you aren't willing to deal with that it might not be the hotel for you. Every thing is very close the beach is a 5 minute walk literally 2 blocks away, there are restaurants, street vendors, food, pharmacies all within walking distance. Taxis drive by every 1-2 minutes very convenient.
Monya, 6-night trip
Verified Expedia guest review

6/10 Good

Sovannaroth, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was a pleasant stay overall. The pool bar didn't have much there and there were some expensive fees I wasn't made aware of when I booked the hotel. It was very clean and the restaurant and pool were nice. I felt safe the whole stay.
Austin, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is my second time at the Zi One Luxury Hotel. I had a great experience both times. It’s a beautiful hotel, & the staff is very friendly & professional. So I will definitely return the next time I travel to Cartagena for vacation!
Tyrone, 1-night trip
Verified Travelocity guest review