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Hotel Mamá Carlota

3.5 star property
Hotel within walking distance of Zenea Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mamá Carlota

Property entrance
Blackout drapes, soundproofing, iron/ironing board
Terrace/patio
Reception
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Library
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free self parking
The price is P3,002
P3,588 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

Blackout drapes, soundproofing, iron/ironing board

Signature Quadruple Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 Queen Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed, Non Smoking

Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is P2,929
P3,500 total
includes taxes & fees
Nov 28 - Nov 29
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About the neighborhood

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000

What's nearby

  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Santa Rosa de Viterbo Temple - 18 min walk - 1.6 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 2.4 km
  • Corregidora Stadium - 6 min drive - 4.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪Elotes y Esquites Regules e Hidalgo - ‬4 min walk
  • ‪Terraza la Grupa - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk

About this property

Hotel Mamá Carlota

When you stay at Hotel Mamá Carlota, you'll be within a 10-minute drive of Aqueduct of Santiago de Querétaro and Corregidora Stadium. Free perks include WiFi, self parking, and local cuisine breakfast daily between 7:00 AM and 10:00 AM. Also, Querétaro Convention Center and Antea Lifestyle Center are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

Dutch, English, French, Spanish

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking within 164 ft from 6:00 AM to 11:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

Does Hotel Mamá Carlota offer free cancellation for a full refund?
Yes, Hotel Mamá Carlota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mamá Carlota?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Mamá Carlota?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Mamá Carlota?
Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Mamá Carlota and nearby?
Recommended spots to visit include Zenea Garden (5-min walk) and San Francisco Temple (7-min walk), along with Alameda Hidalgo Park (0.9 mi) and Santa Rosa de Viterbo Temple (0.9 mi).
Does Hotel Mamá Carlota have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Mamá Carlota like?
Hotel Mamá Carlota is a short 5-minute walk from Zenea Garden and 6 minutes' walk from Plaza de Armas.

Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Ekaterina, 2-night trip
Verified Hotels.com guest review

6/10 Good

The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience!
Angelica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff. Incredible stay. Very secure and great location.
Cesar, 3-night business trip
Verified Expedia guest review

2/10 Poor

yolanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our night here!!
Priscilla, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
Judy, 2-night trip
Verified Expedia guest review

6/10 Good

Location
Juana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable
David, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

Ana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel.
Lise, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ralph, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Parking is a few blocks away, this was not told on Expedia web site. Booked with breakefes inclooded. Was told the next morning by stuff, there is no braekefest. Safe your monney
Eugen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Larissa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

El Hotel muy lindo, lo que si deben de cambiar son las almohadas, son extremadamente viejas e incomodas.
Tatiana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Es un hotel muy bonito y cómodo, a mi me hubiera gustado que tuviera cafetera en la habitación pero fuera de eso todo muy y el personal super amable. El desayuno si queda un poquito lejos pero esta rico una caminata en la mañana.
Ana Fernanda, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Pablo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really lovely, small hotel walkable to mist everything you want to see nearby. Rooms are simple but chic and great option for the price
Kimberly, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

Avoid most of the year.
this hotel has a good location and some charm but Queretaro gets very hot most of the year and the lack of air conditioning made the room unbearable. They have a roof fan but it made a horrible grinding noise all night long. Also, they say the parking is over 3 blocks away. Even with a working fan the room was very hot making sleep almost impossible.
Robert, 1-night trip
Verified Hotels.com guest review