Booking here is a risk that may leave you with nowhere to sleep. I think perhaps they don't bother running the place unless they have enough guests to fill it.
We booked and paid for a three night stay. I knew we'd be arriving in the evening, so i sent the owners an additional message to make sure that would be ok. We arrived o the bus and needed to walk about a half an hour with our luggage, only to find the gate chained shut. When finally, a kind man sleeping on the sidewalk across the street called the owner so we could speak to him, the owner was unfriendly and unhelpful. Nobody would let us inside and he only wanted to insist that we had no reservation - even though Hotels.com haf to phone him to have our refund eventually processed, so he must have had our payment and reservation. The closest thing to help he offered was to tell us to go to another hotel - the only place still open nearby cost almost as much for 1 night as we would have for the 3 we booked.
I'm surprised to hear that other people found the same owner to be helpful or kind at all. I would suggest booking spmewhere else, or arriving early enough in the day to find somewhere else to sleep when this place turns you away.