Phoenix Hotel

Photo gallery for Phoenix Hotel

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Pool
Pool
Indoor pool
Room

Overview of Phoenix Hotel

Phoenix Hotel

3.5 star property
3.5-star hotel in Ha Giang with restaurant and pool bar

8.8/10 Fabulous

7 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
92T, Nguyen Trai street, Ha Giang, Ha Giang, 310000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided

Choose dates to view prices

About this area

About this property

Phoenix Hotel

Phoenix Hotel is a great choice for a stay in Ha Giang. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include a poolside bar, a fitness center, and a sauna. Fellow travelers say good things about the helpful staff and spacious guestrooms.

Languages

Chinese (Cantonese), English, French, German, Japanese, Korean, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • Chinese (Cantonese)
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts cash.

Also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.7/10

Cleanliness

7.7/10

Staff & service

10.0/10

Amenities

8.7/10

Property conditions & facilities

10/10 Exceptional

Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel is modern and clean.
1-night trip
Verified Hotels.com guest review

6/10 Good

LEE, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Teruji, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kasper, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Brand new hotel
Kind and friendly staff. Try to help in every way they can. Very clean and big room. Great and helpful room service and receptionist.
Marek, 4-night romance trip
Verified Hotels.com guest review