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Family Holiday Hotel

3.0 star property
Art Deco hotel with restaurant, connected to the convention center, near Hoan Kiem Lake

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Photo gallery for Family Holiday Hotel

Egyptian cotton sheets, premium bedding, down comforters
Laundry room
Egyptian cotton sheets, premium bedding, down comforters
Restaurant
Lobby
In the heart of Hanoi, Family Holiday Hotel offers a warm welcome with daily manager's reception and free breakfast buffet. Unwind on the serene terrace, indulge in coffee at the cafe or lose yourself in a good book from the library.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • 21 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library

Feel at home (6)

  • Stovetop
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Quadruple Room, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Family Quadruple Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Triple Room, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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The price is P6,188
P7,017 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 4 min walk - 0.3 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 6 min walk - 0.6 km
  • Hanoi Opera House - 16 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 44 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬3 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk
  • ‪Old Street Cafe Restaurant - ‬1 min walk

About this property

Family Holiday Hotel

When you stay at Family Holiday Hotel, you'll be in a fantastic location, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9:30 AM. A snack bar/deli and a terrace are other highlights, and rooms at this Art Deco hotel offer up nice touches like rainfall showerheads and Select Comfort beds with Egyptian cotton sheets.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 8 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free international and local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 365000 per vehicle (one-way)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 235000 per night

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Family Holiday Hotel Hanoi
Family Holiday Hanoi
Family Holiday Hotel Hotel
Family Holiday Hotel Hanoi
Family Holiday Hotel Hotel Hanoi

Frequently asked questions

Does Family Holiday Hotel offer free cancellation for a full refund?

Yes, Family Holiday Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Family Holiday Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Family Holiday Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Family Holiday Hotel?

Yes, an airport shuttle is available. The charge is VND 365000 per vehicle one-way.

What are the check-in and check-out times at Family Holiday Hotel?

You can check in starting at noon. Check-out time is noon.

What is there to do at Family Holiday Hotel and nearby?

Family Holiday Hotel has a picnic area.

Are there restaurants at or near Family Holiday Hotel?

Yes, there's an onsite restaurant.

What's the area around Family Holiday Hotel like?

Family Holiday Hotel is in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market.

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Family Holiday Hotel Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

이 호텔은 호안끼엠 호수의 콩카페 및 4P 핏자집 근처에 있습니다. 깨끗하고, 직원 친절하며, 접근성이 아주 좋습니다. 1년중에서 1월달이 가장 추운기간인데, 난방시설이 없고, 발코니샤시가 조금 허술해서, 가끔 춥습니다. 12월에는 따뜻한 물이 나오지 않습니다. 1월에는 따뜻한 물이 잘 나옵니다. 토요일에는 근처 식당의 카페에서 라이브콘서트가 있어서 밤11시까지 시끄럽습니다. 호안끼엠 호수는 금토일요일 저녁에는 교통을통제하고, 야시장이 열립니다. 구경거리가 많습니다. Family Holiday Hotel 은 비교적 저렴하고 좋습니다. 1년중에서 1월달만 추운것을 감안하시면 나머지 11개월은 이용하기 아주 좋습니다. 그리고, 엘리베이터있습니다. 저희 가족들은 아주 잘 이용하고, 편히 쉬었다가 갑니다. 다음에도 당연히 이용할 것 입니다.
3-night trip

2/10 Poor

Not a FAMILY Hotel

This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a café. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.
Michael A, 4-night trip

10/10 Exceptional

Location is fantastic. Very clean and spacious rooms, very helpful service
3-night trip

8/10 Very good

Strategic hotel location, food restaurants located around. A nice place for vacation stay.
Sin Yin, 2-night trip

2/10 Poor

4-night trip

6/10 Good

No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I don’t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!
6-night trip

10/10 Exceptional

3-night trip

8/10 Very good

Mark, 1-night trip

8/10 Very good

2-night trip

8/10 Very good

Excellent emplacement pour visite de la vielle ville .
stéphane, 2-night trip

10/10 Exceptional

Serina, 2-night trip

8/10 Very good

Staff was excellent, extremely accommodating and helpful.
3-night trip

8/10 Very good

3-night trip

8/10 Very good

패밀리 홀리데이 호텔 이용후기

숙소 위치는 굉장히 좋습니다~ 호안끼엠 위쪽 광장? 야시장 입구랑 도보 1분 거리여서 위치가 아주 좋아요~~ 옆에 편의점도 있구요! 새벽 체크인 가능하구요(직원분이 로비 소파에서 주무시고 계시더군요) 친절합니다~~ 제 기준엔 방 크기는 그리 넓지도, 좁지도 않은 적당한 크기였구요~ 청결도는 괜찮았어요! 근처 비슷한 가격대의 호텔들 후기를 봤을때, 개미가 나온다,벌레가 나온다 등등을 봤었는데 여긴 안그래서 좋았어요 시설은 낡았는데, 나름 깨끗하더라구요 (보심 아실거에요~낡았는데 깨끗하다는 것을요) 또 좋았던 점은 샤워기 수압이 강해서 좋았어요~ 대신 창문이 없어서 밖의 상황이 어떤지 몰라서 그게 조금 불편했네요~~ 그러나 좋았던 점은 그래서인지 소음이 없었어요! 오토바이 소리, 닭 울음소리 같은건 안들렸어요~~ 만약 다시 하노이에 온다면, 다음에도 또 이용할 것 같아요!
2-night trip

10/10 Exceptional

Family Holiday Hotel Hanoi

Stayed here with family. Location is great and staff is super helpful and friendly.
Christian, 2-night trip

8/10 Very good

Family Holiday Hotel

Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.
Christian, 5-night trip

10/10 Exceptional

직원이 친절한 호텔

직원이 무척 친절하고 영어가 유창함 호안끼엠 호수에서 가까워 이동이 편리함 아침 조식이 대체로 맛난 편
Dongju, 3-night trip

8/10 Very good

Great little hotel close to lake and city attractions. Staff were very friendly and helpful. Room conditions was fine and always clean. Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late. a separate
Drew, 4-night trip

2/10 Poor

There is no non-smoking room . The bathroom is dirty
1-night trip

8/10 Very good

Good hotel

Good location Good service
Chun Yi, 1-night trip

8/10 Very good

Good hotel

Good location Friendly crews
Chun Yi, 1-night trip

8/10 Very good

Leuk hotel in centrum dicht bij meer

Mooie ruime kamer dicht bij het meer. Balkon Welkomdrankje In centrum Ontbijt op 100 meter
werner, 1-night trip

10/10 Exceptional

Great service!

I can’t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries. The hotel was clean and very centrally located. I definitely recommend it.
Jack, 2-night trip

10/10 Exceptional

깨끗해서 좋아요

친절한 직원, 깨끗한 룸 상태, 호텔위치, 가격대비 훌륭한 조건 다시 방문하고 싶은 호텔..
1-night trip

8/10 Very good

tetsu, 2-night trip