We had to wait over 5 min before someone came to check us & another guest in, which felt much longer since we had been traveling all day & were tired. The place looked a bit run down, walls needed to be wiped clean in our room, we had to ask for additional pillows, there was no sheet between us & the comforter & there were cobwebs in the room. If you need a place to sleep that is cheap, in more ways than one, this is your place. The location was great.