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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

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Photo gallery for Serrazul Hotel Distributed by Intercity

Property grounds
Property grounds
Property grounds
Reception
Indoor pool, sun loungers
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is P5,250
P5,967 total
includes taxes & fees
Jul 3 - Jul 4

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout drapes

Apartamento

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout drapes

Superior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout drapes

Suíte Vista

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout drapes

Apartment

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Apartment with View

Minibar, in-room safe, desk, blackout drapes

Apartment with View

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 Double Bed

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The price is P6,113
P6,942 total
includes taxes & fees
Jul 13 - Jul 14
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About the neighborhood

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Santa Claus Village - 4 min walk - 0.4 km
  • Mini Mundo - 12 min walk - 1.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪Ristorante Tarantino - ‬2 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (BRL 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an onsite restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travelers give top marks for the hotel's prime location.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and excellent staff
Francisco, 2-night trip

10/10 Exceptional

Excelente...
RENE, 5-night trip

10/10 Exceptional

Excellent, modern
marcus, 2-night trip

10/10 Exceptional

.
Henrique, 1-night trip

10/10 Exceptional

Ótimo

1-night trip

10/10 Exceptional

MARCIA A DA, 1-night trip

8/10 Very good

A localização é o bar no térreo sao ótimos

A limpeza estava bem . Café da manhã poderia ser melhor . Muita oferta de carboidratos pães bolos . Falta produtos mais saudáveis
Eliane, 1-night trip

8/10 Very good

Boa hospedagem

Aptos amplos, limpos. Boa calefação. Café da manhã tradicional. Colaboradores eficientes. Localização maravilhosa. Próximo a tudo.
roberto, 4-night trip

10/10 Exceptional

LINDOMAR, 1-night trip

10/10 Exceptional

Flavio, 1-night trip

10/10 Exceptional

Carmen, 2-night trip

10/10 Exceptional

Monica, 2-night trip

10/10 Exceptional

carlos robert, 2-night trip

10/10 Exceptional

EXCELENTE OPÇÃO EM GRAMADO

Hotel excelente e com localização impecável. O quarto e o café da manhã são simplesmente fantásticos.
ANDREA, 1-night trip

10/10 Exceptional

Impecável
Fernanda, 1-night trip

10/10 Exceptional

ELOGIO

Foi muito boa . Quarto bom , café da manhã excelente
ANGELA J S B, 5-night trip

10/10 Exceptional

Edigley, 3-night trip

10/10 Exceptional

Leticia, 1-night trip

8/10 Very good

O hotel é muito bom, mas fui pega de surpresa pela troca de um cano enquanto tomava banho. Fiquei por 1 hora com shampoo no cabelo, dentro do banheiro, até terminarem o conserto. Ninguém avisou antes que esse serviço seria feito naquele horário, também, ninguém teve iniciativa para me oferecer outro quarto ou qualquer compensação. Só ouvi: sentimos muito. Um erro lamentável.
Andréa, 4-night trip

10/10 Exceptional

Tivemos uma experiência maravilhosa no hotel. O ponto alto é a localização, exatamente central e bem localizado. Além disso, o atendimento recebido foi impecável e fomos muito bem atendidos por todos os funcionários. O hotel é muito completo, agradável e aconchegante. Espero voltar mais vezes!
Déborah, 4-night trip

10/10 Exceptional

Hotel muito bom em todos os itens, localização, limpeza, atendimento, cafe da manhã. Ja fiquei outras vezes hospedada e pretende voltar
Cintia, 5-night trip

10/10 Exceptional

Renata, 5-night trip

10/10 Exceptional

Hotel bem.localizado, café da manhã muito bom. O hotel possui uma estrutura muito boa.
Renato, 4-night trip

8/10 Very good

Razoável, uma reforma no quarto ao lado do nosso, com furadeira e muito barulho. Nos corredores também, deveriam colocar placas pedindo silêncio. Não só para os hóspedes mas também para as camareiras. No corredor em frente à porta do nosso, um pai deitado no chão fazendo bagunça com filho.
Simone, 3-night trip

10/10 Exceptional

Muito boa nossa estadia neste hotel. Funcionários atenciosos, café da manhã delicioso.
Ana, 4-night trip