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Hierapark Thermal & Spa Hotel

5.0 star property
Luxury hotel with spa, near Red Travertine of Karahayit

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Photo gallery for Hierapark Thermal & Spa Hotel

Garden
Reception
Terrace/patio
Sauna, steam room, Turkish bath, body treatments, body wraps
Exterior
Nestled in Pamukkale, Hierapark Thermal & Spa Hotel offers a tranquil retreat with an on-site spa, poolside bar and 6 pools including a natural one. Enjoy breakfast and dinner at the restaurant or explore the nearby area. With free water park access, babysitting services and helpful staff that have impressed previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 indoor pools and 2 outdoor pools
  • Free water park
  • Hot springs
  • Free bus station shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite

Premium bedding, desk, soundproofing, free WiFi

Superior Suite

7.6 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, desk, soundproofing, free WiFi

Deluxe Room

8.2 out of 10
Very good
(18 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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About the neighborhood

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.6 km
  • Hierapolis - 4 min drive - 3.4 km
  • Antique Pool - 7 min drive - 4.9 km
  • Cleopatra Pools - 7 min drive - 4.9 km
  • Pamukkale Thermal Pools - 12 min drive - 5.3 km

Getting around

  • Goncali Station - 27 min drive
  • Saraykoy Station - 27 min drive
  • Denizli Station - 30 min drive
  • Airport shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Yörük Evi - ‬7 min walk
  • ‪Semaver Gözleme Çay Evi - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Hierapark Thermal & Spa Hotel features a free water park and puts you within a 10-minute walk of Red Travertine of Karahayit. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. The room service and helpful staff get good marks from fellow travelers.

Languages

English, German, Turkish

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay free (dogs and cats only)
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Free bus station shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Mini golf
  • Hot springs
  • Pool table
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3014 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Mosquito nets
  • 24-hour fitness center
  • 2 outdoor pools
  • 4 indoor pools
  • Free water park
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Accessible bus station shuttle

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 8:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Hot springs access available from 8:30 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar and geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Property Registration Number 19027

Also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Does Hierapark Thermal & Spa Hotel offer free cancellation for a full refund?

Yes, Hierapark Thermal & Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hierapark Thermal & Spa Hotel?

Yes, there are 4 indoor pools, 2 outdoor pools, and a children's pool.

Are pets allowed at Hierapark Thermal & Spa Hotel?

Yes, cats and dogs stay free. Food and water bowls are available.

Is parking offered on site at Hierapark Thermal & Spa Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hierapark Thermal & Spa Hotel?

Yes, an airport shuttle is available. The charge is EUR 30 per person one way.

What are the check-in and check-out times at Hierapark Thermal & Spa Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hierapark Thermal & Spa Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes hot springs. Enjoy a treatment at the spa and a swim in one of the 4 indoor and 2 outdoor swimming pools. Hierapark Thermal & Spa Hotel also has a waterslide and a 24-hour fitness center, as well as a sauna and a picnic area.

Are there restaurants at or near Hierapark Thermal & Spa Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

Does Hierapark Thermal & Spa Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hierapark Thermal & Spa Hotel like?

Hierapark Thermal & Spa Hotel is in Pamukkale, a short 8-minute walk from Red Travertine of Karahayit and 18 minutes' walk from Pamukkale-Hierapolis.

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Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Location
Food
Restaurant
Bathroom
Towns
Outdoor pools
Pool

What guests liked

  • The property features well-appointed pool and thermal bathing facilities, including outdoor and indoor pools, and a relaxing thermal water pool. (11 reviews)
  • The outdoor and indoor thermal pools were great and very warm. (5 reviews)
  • Breakfast offered a diverse and good selection of food. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Hotel!

Very nice hotel with great location and facilities. Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Imran, 2-night trip

10/10 Exceptional

Visiting from US

We are a senior couple from US, and were traveling by car in Turkey. Hierapark Thermal & Spa was a very nice hotel, very comfortable and friendly staff. We enjoyed the outdoor thermal pool; very warm. Meals and bar were nice, also.
Timothy, 2-night trip

10/10 Exceptional

We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Corey, 1-night trip

10/10 Exceptional

Very nice property, hot steam, swimming pools, good breakfast
Manish, 1-night trip

10/10 Exceptional

Excellent facilities and amenities, food is great at a very reasonable price 😍
Luz, 1-night trip

10/10 Exceptional

Nice place, clean and quiet, friendly staff. Very good for families with kids.
Oksana, 1-night trip

6/10 Good

Hot springs!

Great thermal spa & we had excellent hamam & massage. As tourists it was interesting that mainly guests were Turkish, so it wasnt usual euro crowd Evening food good, breakfast ok. Live entertainment ok
Philip, 1-night trip

10/10 Exceptional

Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Imran, 1-night trip

10/10 Exceptional

Nice hotel.

2/10 Poor

Not the cleanest hotel. Facility is falling apart Towels are 10 years old and have holes in them. Spend your money elsewhere
Abdelmajid, 1-night trip

8/10 Very good

good location
saleem, 2-night trip

10/10 Exceptional

Great location to the Pamukkale Pools. The thermal pool in the hotel was great outdoor and indoor.
Edith, 1-night trip

10/10 Exceptional

Not walkable to any shopping or restaurants. But very nice hotel & staff
Luz, 3-night trip

10/10 Exceptional

Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Sylvia, 1-night trip

10/10 Exceptional

Everything was very good
Vlad, 11-night trip

10/10 Exceptional

Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Vikas, 1-night trip

8/10 Very good

Lovely hotel. Only negative is the lack of gym equipments.
Jason, 1-night trip

10/10 Exceptional

Great experince, great team, thank you
Yucel, 1-night trip

10/10 Exceptional

Nice hotel close to entrance to pamukkale

A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Jalila, 1-night trip

6/10 Good

The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Sonata, 2-night trip

8/10 Very good

Not a bad hotel, very close to Pamukkale about a 6 min drive. We enjoyed the indoor heated pool which although small meant we could swim despite it being too cold in april to use outdoor pools. The thermal spa in the hotel was nice and a unique experience. We chose this hotel as the location meant we could drive to Pamukkale in a few minutes as the hotels in town opposite were a lot more basic.
riaz, 2-night trip

8/10 Very good

It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Ye, 2-night trip

10/10 Exceptional

Hierapark made our stay in Pamukkale great

Amazing hotel and facilities and certainly for a medium sized hotel offered exceptional service. Pleasantly surprised and definitely competes with some of the 5* hotels found in Belek. Great front of house staff and y the lad managing the spa facilities. Just one minor point- waiters could smile a little more, understand they work long days but need to offer same level is service as other staff. Would recommend to friends and family
Salama, 1-night trip

8/10 Very good

Impressed by the thermal pools and swimming pool. They have Turkish bath, sauna which were free and self served. Of coz you can pay to have someone to serve you bath. Rooms a bit dated but so far clean. Balcony looked at the view were stunning! Near to pammukele site and some restaurants nearby which were tasty.
Koon Ting, 1-night trip

10/10 Exceptional

You need to bring along your own swim cap else you have to purchase it for 1 euro. Dining options were not as good the food were just okay.
Chong Ghee, 1-night trip