Featuring a ski shuttle, Hotel Diana Jardin et Spa is a great choice for your ski vacation in Pollein. Guests can be pampered with sports massages at the spa. Skiers will appreciate access to ski storage. Fellow travelers love the helpful staff.
Languages
English, French, Italian
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7 AM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Offsite
Ski shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Room service
Traveling with children
Children stay free (see details)
What to do
Ski shuttle (surcharge)
Hiking/biking trails nearby
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Golf clubs on site
Ski storage
Facilities
Garden
Adjacent to a golf course
Full-service spa
Massage/treatment rooms
Reception hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Ski
Ski shuttle (surcharge)
Ski storage
Ski runs nearby
Ski area nearby
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages and massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 December - 30 April, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
A tax is imposed by the city: From 1 May - 15 June, EUR 0.75 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
A tax is imposed by the city: From 16 June - 30 September, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
A tax is imposed by the city: From 1 October - 30 November, EUR 0.75 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7.00 per person
Ski shuttle service is offered for an extra charge
Renovations and closures
The property is closed between November 03 and November 22.
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 15.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
Guests under 14 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number AO – 26761 ufficio emittente –Aosta, IT007049A1MP9JM3CV
Also known as
Diana Hotel Pollein
Diana Pollein
Hotel Diana Pollein
Diana Jardin Et Spa Pollein
Hotel Diana Jardin et Spa Hotel
Hotel Diana Jardin et Spa Pollein
Hotel Diana Jardin et Spa Hotel Pollein
Frequently asked questions
Is Hotel Diana Jardin et Spa currently open?
The property is closed between November 03 and November 22.
Does Hotel Diana Jardin et Spa offer free cancellation for a full refund?
Yes, Hotel Diana Jardin et Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Diana Jardin et Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Diana Jardin et Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Diana Jardin et Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Diana Jardin et Spa and nearby?
Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and make the most of other amenities like a garden.
Hotel Diana Jardin et Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
November 30, 2024
Enjoying Aosta calley
Great location , great hotel
Ian
Ian, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 27, 2024
Judith
Judith, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 18, 2024
The best thing about this hotel is the staff. Kind, welcoming, cheerful. Our room is good. Bed is comfortable. Sheets and bedding, while good, are getting a little old. Same for the bathroom.
The area is peaceful and quiet.
The restaurant downstairs, unrelated to the hotel, is a surprisingly great find. Top-notch stone oven pizzas and seafood full of locals.
Gin
Gin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 6, 2024
Very helpful, professional and entertaining staff.
Agnes
Agnes, 2-night trip
Verified Expedia guest review
10/10 Exceptional
August 15, 2024
Wonderful stay! We used the spa facilities on our first night which were beautiful absolutely spotless! Staff were really friendly and gave us recommendations on local food and the best route to take on our onward journey. Tasty breakfast too with lots of options.
Tom
Tom, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 2, 2024
The staff is wonderful, helped with dinner reservations, choices for hiking and spending a day in town.
Daniel
Daniel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
June 8, 2024
Very beautiful, friendly staff
Zubair
Zubair, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 16, 2024
Excellent Quiet Magnificent Priceless
Jeanne
Jeanne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
April 11, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 30, 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
March 13, 2024
Very good hotel. Excellent staff. Good value for money. We stay for skiing in pila. Car is required as it's around 5 min drive. Not much in Pollien but it was a good base for us. Would definitely recommend.
Yvonne
Yvonne, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
December 11, 2023
Daniela
Daniela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
December 8, 2023
Last minute reservation done without much search. Was greatly surprised. Rooms are spacious and their breakfast was wonderful and included. The front staff gave us a great restaurant recommendation. It was dinner at the farm nearby (400m). The meal was delicious and the owner and staff wonderful. Dinner was delicious and got some local Genepi and Grappa complimentary.
Jean-Marc
Verified Expedia guest review
10/10 Exceptional
October 17, 2023
Nice and quiet place. Clean and friendly staff serving very nice breakfast which was included in the great price.
Ilsang
Ilsang, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
October 17, 2023
A beautiful hotel, the room was big, the breakfast is excellent,The view is stunning, the location of the hotel is perfect for a trip to the entire Aosta region and the Gran Paradiso nature reserve. The hotel staff both at reception and at breakfast were amazing, so kind and considerate. There is no doubt that we will return here again when traveling in the area.
yaakov
yaakov, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 6, 2023
Amazing place very comfortable
Massimo
Massimo, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
October 2, 2023
Rejean
Rejean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 27, 2023
The best quality for the price!
Hotel Diana Pollein truly is a jewel. Run by a family, the whole staff always is very attentive to your needs and wishes. The property is welcoming, clean and professionally run. The breakfast offers a complete line of breads, juices, fruits, ham and cheese. Excellent quality for the price! I recommend it very much.
Philippe
Philippe, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
September 17, 2023
Very good hotel
joaquim
joaquim, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
August 7, 2023
Excellent property and staff. Shame the restaurant wasn’t open for evening meals. The breakfast was very good.
Roger
Roger, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
April 15, 2023
Wonderful Family Run Hotel!
This is a fantastic family run hotel close to everything you can want. Stefano, Veronica, and Elisa are so accommodating. They know where to go for a panoramic view of the entire valley; and where to eat for the best food in the Aosta Valley. We will definitely go there again.
sara
sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 21, 2023
Anne
Anne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 4, 2023
jeffrey
Verified Expedia guest review
10/10 Exceptional
September 29, 2022
Great staff. Immaculate room. Great breakfast
Jennifer
Jennifer, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 7, 2022
Super hotel - bedrooms were very clean but could do with updating which you can see they are working on. The staff are truly amazing - if Carlsburg did staff, they would come from here ! Reception staff,especially the Italian Ab Fabulous one was a superstar👍