Relax in the sun on Hotel Santana's inviting terrace or unwind by the outdoor pool. Connect with friends and family over a meal at the restaurant, coffee at the cafe, or drinks at the bar. Guests appreciate helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Pool
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Room service
Coffee shop/cafe
Terrace
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Self-serve laundry
Concierge services
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
Outdoor swimming pools
The current price is P4,882
P4,882
P5,956 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
20 sq m
Lake view
Sleeps 1
1 King Bed
View all photos for Standard Double Room, 2 Twin Beds
Standard Double Room, 2 Twin Beds
Highlights
Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
20 sq m
Sleeps 3
2 Twin Beds
View all photos for Standard Double Room, 3 Double Beds
Enjoy your visit to Flores with a stay at Hotel Santana. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
34 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Facilities
1 building/tower
Built in 1990
Safe-deposit box at front desk
Terrace
An outdoor pool
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores
Frequently asked questions
Does Hotel Santana offer free cancellation for a full refund?
Yes, Hotel Santana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santana?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santana?
Sorry, there's no onsite parking at Hotel Santana.
What are the check-in and check-out times at Hotel Santana?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Santana and nearby?
Hotel Santana has an outdoor pool.
Are there restaurants at or near Hotel Santana?
Yes, there's an onsite restaurant.
What's the area around Hotel Santana like?
Hotel Santana is a short 1-minute walk from Flores Dock and 6 minutes' walk from Las Guacamayas Biological Station.
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Hotel Santana Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
November 13, 2024
It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Kathy
Kathy, 1-night trip
10/10 Exceptional
January 10, 2025
Lovely hotel but a lot of noise outside. Not the hotels fault.
Maricela
Maricela, 3-night trip
10/10 Exceptional
May 27, 2024
I like the breakfast and that it is close to the lake.
Maria
Maria, 2-night trip
10/10 Exceptional
October 24, 2024
Awesome room view with balcony and hammock.
Very frienfly staff
Walkable small Island
Ricarte
Ricarte, 2-night trip
10/10 Exceptional
March 30, 2024
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Glendy
Glendy, 1-night trip
10/10 Exceptional
April 1, 2024
Noce place to stay in Flores
Robert
Robert, 5-night trip
10/10 Exceptional
March 24, 2023
The hotel is in a perfect spot very convenient.
Edgar
Edgar, 1-night trip
10/10 Exceptional
June 5, 2024
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Josh
Josh, 1-night trip
10/10 Exceptional
May 1, 2024
We loved this hotel. It makes you feel like home!
Andrea
Andrea, 3-night trip
10/10 Exceptional
August 9, 2024
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Erika Barr
Erika Barr, 2-night trip
10/10 Exceptional
June 17, 2024
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Darren
Darren, 2-night trip
8/10 Very good
February 21, 2024
Good location within the island of Flores
Antonio
Antonio, 2-night trip
10/10 Exceptional
September 23, 2024
Cool Room with a Great View
Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
Elizabeth
Elizabeth, 3-night trip
8/10 Very good
February 3, 2024
Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Eduardo
Eduardo, 3-night trip
10/10 Exceptional
May 23, 2024
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
LILIAN
LILIAN, 1-night trip
8/10 Very good
March 12, 2024
Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Janeece
Janeece, 1-night trip
10/10 Exceptional
September 21, 2023
Nice hotel, nice location and view from room. Room OK, services OK.
SERGIO
SERGIO, 1-night trip
10/10 Exceptional
April 24, 2023
The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Yutselys
Yutselys, 4-night trip
10/10 Exceptional
November 22, 2022
Good place. Great views and staff
Dery
Dery, 1-night trip
6/10 Good
September 5, 2024
Water front, but too noisy
Navaratnam
Navaratnam, 1-night trip
8/10 Very good
May 25, 2024
The lake
José
José, 3-night trip
8/10 Very good
February 20, 2024
Pretty view.
Pedro
Pedro, 1-night trip
10/10 Exceptional
February 16, 2023
Highly recommended!
I had such an amazing time at this hotel, the stuff were very friendly and was always there to help when I needed help to get around or book any activities! I highly recommended this hotel to anyone visiting Guatemala 😊
Medjinah
Medjinah, 2-night trip
10/10 Exceptional
January 24, 2024
Lakeside Views
The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure.