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All properties in Macau, Macau SAR
1 room, 2 adults

Crowne Plaza Macau, Macau, Macau SAR

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707, Macau SAR

Luxury hotel with 2 restaurants, near Macau Ferry Terminal
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Clean, well organized, nothing to complain really Dec 11, 2019
  • We had a short, but very pleasant stay the Crowne Plaza Hotel. Upon arrival at the Macao…Nov 6, 2019

Crowne Plaza Macau, Macau, Macau SAR

from P4,490
  • Club Room (Crowne Plaza)
  • Deluxe Room (Crowne Plaza)
  • Superior Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)
  • Room, Sea View (Crowne Plaza)

What’s around Crowne Plaza Macau, Macau, Macau SAR

Landmarks

  • Heart of Macau
  • Macau Ferry Terminal - 25 min walk
  • Macau Fisherman's Wharf - 31 min walk
  • Ruins of St. Paul's Cathedral - 32 min walk
  • Senado Square - 37 min walk
  • Kun Iam Temple - 15 min walk
  • Portas do Cerco - 17 min walk
  • Sun Yat Sen Memorial House - 23 min walk

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive
  • Hong Kong Intl. Airport (HKG) - 48 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 24 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 39 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 208 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11840
  • Conference space size (meters) - 1100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English
  • French
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Azure - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - Onsite lobby lounge.

Crowne Plaza Macau, Macau, Macau SAR’s small print

Also known as

  • Crowne Plaza Macau Hotel
  • Crowne Plaza Macau
  • Crowne Plaza Macau Hotel
  • Crowne Plaza Macau Macau
  • Crowne Plaza Macau Hotel Macau

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Optional extras

Self parking costs MOP 480 per day

Valet parking costs MOP 490 per day

Rollaway beds are available for MOP 350.0 per day

Buffet breakfast is offered for an extra charge of MOP 108 for adults and MOP 108 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Macau, Macau, Macau SAR

  • Does Crowne Plaza Macau offer free cancellation for a full refund?
    Yes, Crowne Plaza Macau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza Macau?
    Yes. Self parking costs MOP 480 per day. Valet parking costs MOP 490 per day.
  • Is there a pool at Crowne Plaza Macau?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza Macau?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Macau?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Crowne Plaza Macau?
    Yes, there are 2 onsite restaurants.

Recent reviews

Fabulous 8.6 From 758 reviews

Exceptional 10.0
Highly recommendef
Most beautifully decorated hotelroom I have seen! Such a pleasure
jorgen, us1 night trip
Exceptional 10.0
Great mid-range priced hotel in Macau
If you are not a gambler and is heading to Macau to soak in the culture and history of the city as well as to avoid the craziness and high costs of staying in fancy over-the-top casino hotels, then this international chain hotel is an excellent choice for you. It is quietly tucked away in the older part of Macau, with all the standard amenities like heated swimming pool and a restaurant. The room including the bathroom is big and includes a small lounge with very comfortable bed and a very big walk-in closet too! I'm happy I chose Crown Plaza.
Paul Joseph, au2 night trip
Exceptional 10.0
A pleasant stay, nice hotel for family
Nice hotel for family trip with kids, can find supermarket, McDonald's and restaurants nearby the hotel. Nice hotel amenities. Free shuttle bus: every 30mins
hk2 night family trip
Very good 8.0
One night stay near China border
Hong, us1 night family trip
Exceptional 10.0
OUTSTANDING SERVICE!
The staff at Crowne Plaze were absolutely outstanding! They went way above and beyond what we asked for and were willing to help in every way. I am so impressed with the service level of this hotel. If I ever go back to Macau, I will absolutely stay here.
Garrett, cn6 night family trip
Very good 8.0
Nice services
Chung mei, hk2 night business trip
Exceptional 10.0
Recommended if you want to visit Zhuhai, China
Location of hotel is in close proximity (15mins walking distance, bus service available as well) with Zhuhai, China. Peaceful environment away from the casinos. Cafes and restaurants can be found around the hotel vicinity as well. Hotel is spacious with bathtub and a walk in wardrobe! Hotel staff are very helpful and friendly. Will come back and stay again :)
Nick, sg2 night family trip
Exceptional 10.0
Good service
Doreen, ca3 night family trip
Exceptional 10.0
Goodnight!
Harrison, us2 night business trip
Fair 4.0
Poor service, way below IHG standards
Poor service of front desk service, no greetings, check-in with no smiles, rude attitude to refuse late check-out request.
hk2 night trip with friends

Crowne Plaza Macau, Macau, Macau SAR

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