2/10 Poor
August 5, 2019
Don't go big mistake fake pictures of the prop
This hotel has bad service the manager manu don't care of her customer the frist she did she changed my apt to a other location 1 month my due to go then she text me 5 day before I got there and said that the apartment it was to be split in 2 diff apartment doing my stay i booked a 18 day apartment that was not good from a first floor apartment to a 3 floor apartment for me and my husband that are senior citizens because of our age thats was very uncomfortable the floor apt was ok but not great condition and to change us to3 floor apartment i was very upset with bad air conditions no cable channels on the TV's the master room no air conditioning i want my money back and she didn't want to give back and thats was the other apt location and for the hummingbird apartment its worst condition its dirty and its smell bad the room mosquito : roaches : very bad they only show in your page hotel. Com beautiful picture but its very dirty need fixing and lots of cleaning and maintenance and the manager manu she has no respect for the client they just want the money and give executive to their customers
Brenda
Brenda, 16-night family trip
Verified Hotels.com guest review