I arrived here after a few hours of driving in the rain, only to find they had no Idea I booked a room for the night. There was no one else staying at the hotel so everything was pretty much turned off, and the rooms weren't prepared. After an hour of waiting in our wet clothes we were shown the room and found that there was no wifi, no cable tv, no fridge, no hot water, no free bottled water and no furnished patio, all things that were listed in our hotels.com booking
So we started trying to fix everything together, grabbing patio furniture from the other empty balconies(not sure why ours was the only one missing chairs). We had the wifi reset and the other router plugged in to get wifi, but there was still the issue with everything else and at this point we were trying to call the owner / manager to come help. The manager talked to me while driving, and told me she would be here in one minute. 2 hours later she arrived, and at this point I just wanted to cancel the booking and go elsewhere, she offered to "upgrade" me to the garden view room, which I could of booked on hotels.com for $15 less, as I paid more for the sea view. After awhile she offered me free dinner and a few free beers. I never received the beer, and at checkout she tried to charge me 110 pesos per day for cable tv and 200 pesos a day for the fridge. I still never got the bottled water they advertise they give for free in the hotels.com ad
Overall I was really disappointed the owner