WoodSpring Suites Amarillo, Amarillo, United States of America

After 4 tries of different room keys, front fesk person finally used a master key to let me in my room

The young man at the desk was so nice and efficient. The hotel was not what i expected. It was very clean and nothing wrong but it was bare. I thought "suite" and expected dishes, paper towels, etc. My mistake. But there was nothig i could complain about

This hotel was rated 2 1/2 stars. We stayed at a 2 star a couple nights before, and we regretted not going back there instead. Pros: comfortable bed, clean room, full-size refrigerator, microwave, 2-burner stove, convenient to interstate. Cons: small room, cheap particle board cabinets-chipped and damaged, cheap furniture, small tv, blinds-not curtains, poor lighting options- can lights and no lamps, queen bed- not king, small lobby which gets crowded when coming or going, no ironing board, no coffee maker, no toiletries- shampoo/conditioner, small bathroom, cheap bathroom fixtures/sink/tub/toilet. Overall, it was clean and we slept well, but the comforts were lacking. I'd give it 1 3/4 stars.

The hotel was very clean and kept well. The room was spacious and comfortable. The staff were very friendly and helpful. Location was good. Right off I-40. You could sometimes hear highway noise but just slightly and only occasionally.

At first it was OK the room attendant had to come down from his room because it was after hours and he met us there he first tried to run my credit card that I booked the hotel room with and and just open that account earlier that day and so I know there was money on the card. But it wouldn’t run it kept denying the card so Tim, then Tim the counter person it was kind of a rude response said well you need to have a card that has money on it or I can’t rent The room clean so I don’t think they go across the street and load money onto my American Express he said fine just call me I’ll come back down when you have the money. My friend went over and loaded $150 on the card came right back and called him. I swiped the card and it went to the modem And on the screen I see it said approved sale. But Tim said wait you have to wait for the numbers to come onto the machine before swiping it I told him I swiped it and it said approved so I’m re-swipe the card and it said declined. I kept trying to tell the guy but he wouldn’t listen. I showed him the receipt of the details and deposit onto the card and money and he said it’s not my problem it needs to show the charge on his end for he could rent the room to us yes I will go ahead and come back down when you go back and re-load money on the carI showed him the receipt of the details and deposit . We were trying to explain to him it was working yelled through the gate if this is Brian we’re not renting to you here go away.

Check in took quite a while. Room was supposedly newly remodeled, but shower fitting sprayed water all over the ceiling and there was no power near a mirror for the ladies to do their hair. No Ice onsite was also a problem. Overall, If I needed a room for a night by myself, it would work, but probably won't try one again for our family.

I come here often just to get away from all the chaos from time to time and Everytime...i never have any problems, the stays always nice and quiet, staffs lovely and I give my 5 stars. My home away from home ♥️

It is an extended stay facility, as well as a hotel. No breakfast. Full sized fridge.

This is a modestly priced property and they do an excellent job, given the price constraints. It is clean, comfortable, and relatively quiet. If we were going to stay several days we'd probably pay up for a nicer property, but when we need to fly out of Amarillo early in the morning, this is definitely the place to be. This wasn't our first stay and won't be our last.

The shower wasn’t cleaned need to upgrade the beds and our first room smelled horrible like cigarettes so they moved us to another room and that room was great. The night girl at the desk really shouldn’t show so many men other rooms so much.