Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
What's nearby
Bocagrande Beach - 1 min walk
Clock Tower - 19 min walk
Cartagena de Indias Convention Center - 3 min drive
San Felipe de Barajas Castle - 3 min drive
Walls of Cartagena - 4 min drive
Getting around
Rafael Nunez Intl. Airport (CTG) - 10 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 9 min walk
Morena Marisqueria - 8 min walk
51 Sky Bar - 1 min walk
Edificio Seguros Bolivar - 6 min walk
La Brioche - 7 min walk
About this property
Estelar Cartagena de Indias Hotel
Estelar Cartagena de Indias Hotel is a great choice for your beach stay in Cartagena. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Restaurante Piso 12 serves breakfast, lunch, and dinner, and the rooftop bar is a great place to grab a drink. Other highlights include 3 spa tubs, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
338 rooms
Arranged over 52 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
Beach nearby
Working away
Business center
4 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Fitness center
An outdoor pool
Full-service spa
3 spa tubs
Sauna
Banquet hall
Outdoor furniture
Beaux Arts architecture
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Dining
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (roundtrip)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 95200 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena
Frequently asked questions
Does Estelar Cartagena de Indias Hotel offer free cancellation for a full refund?
Yes, Estelar Cartagena de Indias Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Estelar Cartagena de Indias Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Estelar Cartagena de Indias Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of COP 95200 per pet, per night.
Is parking offered on site at Estelar Cartagena de Indias Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Estelar Cartagena de Indias Hotel?
Yes, an airport shuttle is available. The charge is COP 70000 per vehicle roundtrip.
What are the check-in and check-out times at Estelar Cartagena de Indias Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Estelar Cartagena de Indias Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (17-min walk) is nearby.
What is there to do at Estelar Cartagena de Indias Hotel and nearby?
Estelar Cartagena de Indias Hotel has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Estelar Cartagena de Indias Hotel?
Yes, there's an onsite restaurant, Restaurante Piso 12.
What's the area around Estelar Cartagena de Indias Hotel like?
Estelar Cartagena de Indias Hotel is located near Bocagrande Beach in Bocagrande, a short 19-minute walk from Clock Tower and 19 minutes' walk from San Pedro Claver Church and Convent. The local area is walkable and popular for its beaches.
Estelar Cartagena de Indias Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 18, 2024
Adriana
Adriana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 14, 2024
Giuseppe
Giuseppe, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 12, 2024
Mey Lynn
Mey Lynn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 26, 2024
Always a pleasant stay
This hotel is great but they need to put air conditioning in the gym. It’s too hot to without.
Scott
Scott, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 4, 2024
The best option if you are planning to travel to Cartagena
Luis
Luis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 31, 2024
Ivanna Lucia
Ivanna Lucia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
October 22, 2024
I stay 5 nights and two of them not have power no air conditioning no power at all
Rafael
Rafael, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 10, 2024
All was great except when we were at the pool. Seemed like they need more people. One day our drink took almost an hour for a daiquiri
Teguh
Teguh, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 9, 2024
Maravilloso! Las vista perfecta y atención excelente!!
Sarayz
Sarayz, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
October 7, 2024
Gurinder
Gurinder, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 20, 2024
Luis
Luis, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
September 19, 2024
The view from our room was a delight, offering a stunning panorama of the ocean, with both sunrise and sunset casting breathtaking hues across the horizon.
Sherifat
Sherifat, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
September 19, 2024
Carmelo
Carmelo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
September 16, 2024
Location was amazing definitely will stay here again!
Shellyann
Shellyann, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
September 16, 2024
Leomaris
Leomaris, 4-night romance trip
Verified Orbitz guest review
8/10 Very Good
September 16, 2024
The overall stay was nice, the staff was friendly, and helpful. Our first day there going to check in we got stuck on the elevator for about 5 minutes we pressed the help button and they immediately started working on the issue to get it back working and to get us off. The water pressure in the shower was low but once I called front desk they sent someone up to fix it and it worked fine the rest of the trip.
Dania
Dania, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
September 16, 2024
Jessica
Jessica, 4-night trip
Verified Expedia guest review
8/10 Very Good
September 12, 2024
Great Stay with Room for Improvement
We recently stayed at Estelar and overall, we were very happy with our experience. The location was perfect, and the amenities offered were fantastic. The staff were friendly and attentive, making us feel welcome throughout our stay.
However, we did encounter an issue with the cleanliness of our room located on the 39th floor. It was not up to the standard we expected, with dirty floor (hair in bathroom area), bugs by minibar, and marks on shower glass and windows (as if not cleaned at all) soap scum on shower glass and several handprints on room window. I believe that addressing this aspect would greatly enhance the overall guest experience.
I would recommend this hotel for its many positive features, but I hope they can improve their room cleanliness for future guests.
Blanca
Blanca, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 12, 2024
Leidiana
Leidiana, 1-night trip
Verified Expedia guest review
2/10 Poor
September 9, 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 8, 2024
Marcela
Marcela, 4-night trip
Verified Expedia guest review
10/10 Exceptional
September 6, 2024
Excelente lugar muy limpio y el desayuno muy bueno recomendado
Nelson
Nelson, 3-night trip
Verified Expedia guest review
10/10 Exceptional
September 6, 2024
Esterlar was very nice. It’s close to airport and about a 10 to 20 minute ride to the Wall where most of the nightlife is at. Sky Bar was beautiful wish they had more to choose from Food wise alot of finger food. I would definitely stay here. You can book all your tours at Hotel that’s a plus and the pool was amazing. Beds were comfy. Shower didn’t have that much water pressure it got the job done.
Starr
Starr, 4-night trip
Verified Expedia guest review
10/10 Exceptional
September 4, 2024
Hotel Staff is amazing, from restaurants, bars, spa, gym, maintenance, security, transportation, management pool, everyone is extremely nice and professional.
Food is delicious, rooms and balcony is extremely clean.
Monica
Monica, 3-night trip
Verified Expedia guest review
10/10 Exceptional
September 4, 2024
Would stay here a million times over. Absolutely loved it.