My 2nd and last visit. First was wonderful, but now it was winter. Room temp, no matter what I or management did, stayed stuck at 19.5 (67.8 F -- the temp at about 5 feet, not sleep level, which was around 62 F. Heat came from top of high ceilings, never reaching me. Lovely, big room for my son and grandson, but mine, this time, was standard, disappointingly small, no desk, no chair, no toiletries (one-soap-cleans-all--no hair conditioner or lotion). No easy-to-find info on how to use hotel phone to contact desk (would you guess '2'?). All was elegant, tasteful, but breakfast was in a side building. One page said free room service, but another said there's a charge, so I coated up and went forth. Many steps were snow-covered. Breakfast was below standard for such a fine hotel (Chef is VERY GOOD, but selections were sparse--not his fault.) When I complained bout no fish (sil), manager said "What? Fish for breakfast?" I've lived in Sweden half the time for years and this was insulting. GOOD Swedish breakfasts offer two or three kinds, there are Swedish pancakes, lots of fresh fruit, often smoked salmon--all this was missing. We moved to nearby Quality Inn, much cheaper, bigger room, and fabulous breakfast, for Day Two.