Hotel Crown Victoria

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Indoor spa tub
Indoor spa tub
Indoor spa tub
Standard Double Room | Room

Overview of Hotel Crown Victoria

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Hotel Crown Victoria

4.0 star property
4-star hotel with restaurant, connected to the convention center, near Alameda Hidalgo Park

8.2/10 Very Good

1,005 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Autopista Querétaro - México #2100, Querétaro, QRO, 76080
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Querétaro
  • Antea Lifestyle Center - 26 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Crown Victoria

4-star hotel in the heart of Downtown Querétaro
Consider a stay at Hotel Crown Victoria and take advantage of a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), an area shuttle, and wedding services
  • 3 meeting rooms, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the location
Room features
All guestrooms at Hotel Crown Victoria feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms


  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, covered onsite self parking


  • Airport shuttle on request (available 24 hours)*


  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–noon
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers


  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Spa tub


  • Elevator
  • Accessible bathroom
  • In-room accessibility


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 160.00 for adults and MXN 70.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 300 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MXN 200.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 300.00 (subject to availability)
  • Hosted evening meal costs MXN 180.00

Renovations and closures

The following facilities or services will be unavailable from October 2 2022 to October 20 2022 (dates subject to change):
  • Spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Frequently asked questions

Does Hotel Crown Victoria offer free cancellation for a full refund?
Yes, Hotel Crown Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Crown Victoria?
As of September 26, 2022, prices found for a 1-night stay for 2 adults at Hotel Crown Victoria on October 23, 2022 start from P 2,361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Crown Victoria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Crown Victoria?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Crown Victoria?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Crown Victoria?
Yes, an airport shuttle is available. The charge is MXN 300 per vehicle one way.
What are the check-in and check-out times at Hotel Crown Victoria?
You can check in from 3:00 PM - midnight. There's a charge of MXN 200.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 300.00 (subject to availability).
What is there to do at Hotel Crown Victoria and nearby?
Hotel Crown Victoria has a spa tub and a fitness center.
Are there restaurants at or near Hotel Crown Victoria?
Yes, there's an onsite restaurant. Nearby restaurants include La Trattoria de la Piccola Giovanna (13-min walk), La Barbacheria (13-min walk), and café madero (2.1 mi).

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



6/10 Good

This is not a 4 star Hotel.
ESMERALDA, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy buen servicio….
Emmanuell, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I love everything the Rooms is perfec the personal great..and very beautiful city views..thanks for everything.
Oscar, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Zarik, 1-night trip
Verified guest review

2/10 Poor

The receptionist was very rude, with very bad Attitud towards me. I being going to this hotel since 4 years ago never see her so I’m guessing she is new. This is my last time there.
Ana, 1-night family trip
Verified guest review

10/10 Exceptional

I like service, staff, and location
Oscar, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
2-night family trip
Verified Expedia guest review

6/10 Good

Ana, 3-night family trip
Verified guest review

10/10 Exceptional

Barceló Qro
En general es un hotel muy bonito y una gran opción para hospedarse en Querétaro. Es muy cómodo, limpio, accesible en cuanto al precio y considero qué está bien ubicado. El servicio del personal es sumamente atento, amable y servicial. Lo único qué no me pareció tan bueno es que en la habitación se puede escuchar todo el ruido de los pasillos y suele ser un poco molesto. Pero por lo demás me gustó mucho MI estancia.
JUAN MANUEL, 3-night family trip
Verified guest review

10/10 Exceptional

Everything was modern and high quality. And also it has a gym. And nice breakfast. Great experience overall
1-night trip with friends
Verified Expedia guest review