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Hotel Palmera Real

3.5 star property
Bucaramanga hotel with restaurant and conference center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palmera Real

Property grounds
Pool
Minibar, desk, iron/ironing board, free WiFi
Interior
Pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
Feel at home
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room

Minibar, desk, iron/ironing board, free WiFi

Standard Single Room

Highlights

Air conditioning
Mini-fridge
LED TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Mini-fridge
LED TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Air conditioning
Mini-fridge
LED TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room Standard

Minibar, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 4
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Single Room Standard

Minibar, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite

Minibar, desk, iron/ironing board, free WiFi

Double Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Minibar, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Bungalow Standard

Property grounds

Bungalow Standard

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Single Suite

Minibar, desk, iron/ironing board, free WiFi

Single Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Metropolitan Transversal Module 1, Close to the Transport Terminal, Bucaramanga, Santander, 680004

What's nearby

  • Cacique Shopping Mall - 7 min drive - 6.3 km
  • Cabecera Shopping Mall - 7 min drive - 6.0 km
  • Canaveral Mall - 8 min drive - 7.2 km
  • Cardiovascular Foundation of Colombia - 8 min drive - 7.1 km
  • Clínica Foscal Internacional - 8 min drive - 7.6 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 41 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Cantera Gourmet - ‬5 min drive
  • ‪Asadero Juancho Polo - ‬19 min walk
  • ‪Cachorros Burguer - ‬17 min walk
  • ‪Choppers - ‬17 min walk
  • ‪La Oficina Clave Latina - ‬5 min drive

About this property

Hotel Palmera Real

Hotel Palmera Real is a great choice for a stay in Bucaramanga. Free WiFi is an added perk, and guests can keep active with onsite volleyball. Other highlights include a snack bar/deli, a terrace, and a garden.

Languages

Spanish

At a glance

Hotel size

  • 48 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 11:00 AM; Check-in end time: 1:00 PM
  • Minimum check-in age: 18
  • Check-out time is 3 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Beach volleyball

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately COP 9500 for adults and COP 9500 for children
  • Airport shuttle service is offered for an extra charge of COP 35000 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Palmera Real Bucaramanga
Hotel Palmera Real
Palmera Real Bucaramanga
Palmera Real
Hotel Palmera Real Hotel
Hotel Palmera Real Bucaramanga
Hotel Palmera Real Hotel Bucaramanga

Frequently asked questions

Does Hotel Palmera Real offer free cancellation for a full refund?
Yes, Hotel Palmera Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palmera Real?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Hotel Palmera Real?
Yes, an airport shuttle is available. The charge is COP 35000 per vehicle.
What are the check-in and check-out times at Hotel Palmera Real?
Check-in start time: 11:00 AM; Check-in end time: 1:00 PM. Check-out time is 3 PM.
What is there to do at Hotel Palmera Real and nearby?
Have fun during the warmer months with activities such as volleyball. Hotel Palmera Real also has a garden.
Are there restaurants at or near Hotel Palmera Real?
Yes, there's an onsite restaurant.

Hotel Palmera Real Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Very Good

The only thing is that it’s not very visible, there is a module 1 in the address, but it’s only written at the top of the building that is hidden by the ceiling, so it’s not very intuitive to locate the hotel, even if you have the GPS.
ALEX, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Next to bus terminal. Super convenient
ERICK, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good location
Very good location if you arrive on a late bus, it’s right at the bus station in bucaramanga. Or if you arrive in a bus then have to go to the airport in the Morning early. Taxi to airpor is $32k. The staff were friendly, watch out for them trying to charge you IVA tax on your room. This seems to be very common in colombia. I had to explain that I was a tourist and shouldn’t be charged it. She refunded me the 19%. The room was clean and it has hot water.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Noisy place
The cover pictures don't tell the Real story. This hotel is located next to the bus terminal Our room back onto the exit ramp for the terminal so ever bus that left through the night we knew it was on it's way. The picture of a quiet little cabana on a hillside isn't even close to what get.
Verified Expedia guest review

6/10 Good

Logical hotel for overnight stay near bus terminal
We arrived in Bucaramanga late at night and were departing by bus early in the morning for San Gil. We selected Hotel Palmera Real because it is directly next to the bus terminal; in fact, it's practically a part of it. The hotel room was very basic, but mostly as advertised. The photos made the rooms and grounds look a bit more modern than we found, but the room served the purpose of a short-term crash pad. Not surprising, the location is fairly noisy, and we were woken up quite early by buses and the hotel staff. Overall, it is definitely conveniently located, but is a bit pricey for what you receive.
Verified Expedia guest review

10/10 Exceptional

La tensión del personal fue excelente, las habitaciones limpias en general muy bien servicio
martha lucia cepeda, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Dommage que l'insonorisation ne soit pas aux normes europeennes! Mais il ne faut pas rever quand on se trouve dans un pays pauvre!..... C'est tres pratique quand meme de se trouver si proche du terminal de bus!
1-night trip
Verified Hotels.com guest review

8/10 Very Good

alain, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vladimir, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Mi experiencia
Excelente servicio, muy amables, solo no me gustó que no tuvieran un equipo de cómputo disponible para los huéspedes en caso de necesidad, por lo demás excelente...
Julian Alberto, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Carlos, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Precio de 3 estrellas por un servicio de 1 estrell
Muyyyyy​ mala
1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel de precio razonable
Habitación da a la calle, mucho ruido
Verified Hotels.com guest review

4/10 Fair

solo válido si te interesa estar cerca del termina
habitación con mucha humedad el Wi-fi no llegaba a la habitación
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Buena opción cerca al terminal de transporte
Es una muy buena opción para estar de paso en la ciudad de bucaramanga, queda al lado de la terminal de transportes y aún así no se escucha fuerte el ruido de los buses y puedes descansar. Es agradable, las habitaciones amplias con aire acondicionado y personal muy atento. Los centros comerciales más cercanos quedan a 15 o 20 minutos en coche según el tráfico. El centro de bucaramanga es más lejano.
Verified Hotels.com guest review

6/10 Good

muy costoso
Muy costoso para lo que ofrece. No hay piscina. Es un charquito. Seconsiguen buenos hoteles en bucaramanga por 100.000 pesos. Al precio no volvere.
Verified Hotels.com guest review

10/10 Exceptional

Buen hotel
Es un buen hotel, lo recomiendo
Verified Hotels.com guest review

6/10 Good

Buena ubicacion
El Hotel tiene buena ubicación pues se encuentra dentro del terminal de transportes,el parqueadero no queda en el mismo hotel y para ingresar al restaurante se debe salir del hotel. El jacuzzi no presentaba una buena limpieza y contaba con una abertura que succiona con mucha fuerza y podría causar un accidente.
Verified Hotels.com guest review

6/10 Good

Un espacio còmodo y aceptable
En general el hotel es bueno, sus cuartos confortables y las zonas humedas buenas. El problema que tiene es que se encuentra en el terminal y se siente un poco de ruido de carros en la noche, de la misma manera el acceso al mismo no es fàcil.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Aunque el sector daría para pensar q no es un buen hotel, en realidad es muy confortable y bonito.
Verified Hotels.com guest review

10/10 Exceptional

Me sorprendió
Este hotel se encuentra dentro de la terminal de transporte de Bucaramanga y me encantó. Es muy bonito, pequeño, cómodo, con zona húmeda acogedora para pasar un buen rato. No se siente ruido, ya que está al extremo del movimiento de los buses. La atención fue excelente. Fue un gran acierto haber escogido este hotel para nuestra estancia en Bucaramanga.
Verified Hotels.com guest review