In the heart of Surabaya, favehotel Graha Agung Surabaya invites you to unwind in style. Relax on the tranquil garden, indulge in a rejuvenating spa treatment or dine at Tectona Grandis restaurant serving Indonesian cuisine. With free WiFi and helpful staff available 24/7 at the front desk, your stay is sure to be seamless.
Jl. Mayjen Yono Soewoyo, Pakuwon Square, AK II No. 10 - 11, Surabaya, East Java, 60228
What's nearby
Pakuwon Trade Center - 15 min walk - 1.3 km
Pakuwon Mall - 15 min walk - 1.3 km
Royal Plaza Surabaya - 12 min drive - 10.1 km
Surabaya Plaza Shopping Mall - 12 min drive - 11.9 km
Tunjungan Plaza - 12 min drive - 11.7 km
Getting around
Surabaya (SUB-Juanda) - 41 min drive
Tandes Station - 16 min drive
Surabaya Pasar Turi Station - 28 min drive
Surabaya Gubeng Station - 32 min drive
Airport shuttle (surcharge)
Restaurants
Moi Village Hakka Chinese Restaurant - 3 min walk
Tanamera Coffee Roastery - 4 min walk
Ie Hua - 6 min walk
Boncafe - 1 min walk
Angde D'Loop - 5 min walk
About this property
favehotel Graha Agung Surabaya
When you stay at favehotel Graha Agung Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza. Guests can indulge in massages and enjoy Indonesian cuisine at Tectona Grandis, which is open for breakfast, lunch, and dinner. Other features include a terrace and a garden.
Languages
English, Indonesian
At a glance
Hotel size
82 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (IDR 8000 per stay)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Tectona Grandis - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 75000 per person
Airport shuttle service is offered for an extra charge of IDR 220000 per vehicle
Parking
Self parking costs IDR 8000 per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Hotel
favehotel Graha Agung Surabaya
favehotel Graha Agung
Favehotel Graha Agung Surabaya Java
favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Surabaya Surabaya
favehotel Graha Agung Surabaya Hotel Surabaya
Frequently asked questions
Are pets allowed at favehotel Graha Agung Surabaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at favehotel Graha Agung Surabaya?
Yes. Self parking costs IDR 8000 per stay.
Is airport shuttle service offered by favehotel Graha Agung Surabaya?
Yes, an airport shuttle is available. The charge is IDR 220000 per vehicle.
What are the check-in and check-out times at favehotel Graha Agung Surabaya?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:30 AM.
What is there to do at favehotel Graha Agung Surabaya and nearby?
Favehotel Graha Agung Surabaya has a garden.
Are there restaurants at or near favehotel Graha Agung Surabaya?
Yes, Tectona Grandis offers Indonesian cuisine.
What's the area around favehotel Graha Agung Surabaya like?
Favehotel Graha Agung Surabaya is a short 15-minute walk from Pakuwon Mall and 15 minutes' walk from Pakuwon Trade Center.
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favehotel Graha Agung Surabaya Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
2.0/10
Amenities
6.8/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
4/10 Fair
Mar 5, 2024
Tired
Not a good experience
Philip
Philip, 4-night trip
2/10 Poor
Oct 7, 2024
Avoid, untrustworthy front desk and management
What a terrible hotel simply untrustworthy front desk staff. We booked a two week stay for business colleagues from Australia, at check in we were told no room available and they had contacted Hotels.com cancelling the booking. I spoke to Hotels.com and this was not the case and the hotel had already been paid for the two week stay in advance of our check in - so their claim was a lie. We spoke to a manager on the phone who was not interested in helping, we were eventually offered a different room type to the one we booked and paid for in advance but they demanded we paid extra !
The staff at the desk were incredibly unhelpful and it turns out that because we arrived a little late to check in they had sold the room we booked and paid for then lied.
We were made to wait an hour to find a solution and eventually our guests were given a temporary room but had to then change the next day.
The stay was made more uncomfortable as new guests next to the room made so much noise it was not possible to sleep or work in the room.
The hotel is located off the main road and every day we collected and dropped off our guests we were made to pay a fee to do so, how cheap especially with such a long stay.
Overall a presentable hotel but our experience with front desk and managers showed them to be dishonest and totally disinterested in their guests, this was embarrassing especially as it was for professional business colleagues - I will never stay or book another Favehotel.
Paul
Paul, 14-night trip
6/10 Good
Oct 9, 2022
Ivan
Ivan, 1-night trip
8/10 Very good
Dec 25, 2021
Rajesh
Rajesh, 2-night trip
8/10 Very good
Nov 3, 2020
Mary Ann
Mary Ann, 2-night trip
10/10 Exceptional
Feb 1, 2020
Awesome!
There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
Amanda
Amanda, 1-night trip
6/10 Good
Dec 3, 2019
HYUN KEE
HYUN KEE, 1-night trip
8/10 Very good
Nov 26, 2019
Verified traveler
2-night trip
4/10 Fair
Oct 13, 2019
Not recomended!
The staff are friendly but the beddings were not in good condition and not so clean as well.
There's a lot of good food just accross the street, so it's very convenient.
Stephen
Stephen, 3-night trip
2/10 Poor
Mar 5, 2019
Verified traveler
4-night trip
2/10 Poor
Mar 5, 2019
1. Packing not fee
2. Dirty in room
3. Poor breakfast
4. The window cannot see outside, see cement only
Verified traveler
4-night trip
10/10 Exceptional
Dec 13, 2018
Good Overall Value, Could Be Better
Room is pretty decent for the price, location is great as well. Bedsheets were a little stained but overall still comfortable. Lift was a little slow and room walls were pretty thin. But still, overall pretty good value-for-money.
Verified traveler
1-night trip
10/10 Exceptional
Oct 5, 2018
Room was clean, good and friendly staff
Candra
Candra, 2-night trip
4/10 Fair
Sep 4, 2018
Noisy- thin walls.
Walls are super thin. You can very much hear every person opening the door to their room on your floor. I could hear people sneezing in the other room. Didn’t sleep for 3 nights because staff didn’t really want to give other guests warning even though they partied all night for the weekend. Definitely will not be staying here anymore. Room also smelled like smoke in the morning because even though I booked a non-smoking room- the room next to us was a smoking room. Exhaust fan was broken and all the smoke just went to our room. Very very disappointing stay.
Vania
Vania, 4-night trip
8/10 Very good
May 10, 2018
Nice Hotel closer with shopping mall
Johnsen
Johnsen, 2-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 19, 2017
René
René, 5-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Sep 30, 2017
Non smoking room
Inside non smoking room has ashtray and fire matches
Ratna
Ratna, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Aug 11, 2017
ALEX MENG JYE
ALEX MENG JYE, 1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
May 30, 2017
Good location but service needs upgrade
Location is ok, close to Pakuwon Mall and eatery area and National Hospital. Room cleanliness is not up to the standard. No window / no view...towel is smelly....
Jason
This review was submitted before 2018 and has not been verified.