Hotel Mona

Hotel within easy reach of Hagenbeck Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mona

Free cribs/infant beds, rollaway beds, WiFi
Bathroom
Property entrance
Reception
Bathroom sink

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Internet access
    Internet access
Main amenities
  • Daily housekeeping
  • Breakfast available
  • WiFi in the lobby
  • Self parking
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Luggage storage
  • TV in a common area
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Daily housekeeping
  • Cable TV service
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

Single Room, Shared Bathroom

Highlights

Free cribs/infant beds
Flat-screen TV
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Free cribs/infant beds
Flat-screen TV
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Kieler Str. 392, Hamburg, HH, 22525

What's nearby

  • Hagenbeck Zoo - 14 min walk - 1.2 km
  • Volksparkstadion - 4 min drive - 2.7 km
  • Barclays Arena - 4 min drive - 2.9 km
  • University Medical Center Hamburg-Eppendorf - 7 min drive - 4.9 km
  • Reeperbahn - 8 min drive - 5.8 km

Getting around

  • Hamburg Airport (HAM) - 12 min drive
  • Tiedemannstraße Bus stop - 16 min walk
  • Langenfelde Station - 16 min walk
  • Eidelstedt Station - 27 min walk
  • Stellingen Station - 11 min walk
  • Hagenbecks Tierpark U-Bahn - 14 min walk
  • Lutterothstrasse U-Bahn - 24 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Sportwerk - ‬15 min walk
  • ‪Innerluck - ‬15 min walk
  • ‪Schweinske - ‬12 min walk
  • ‪KeBaP Lounge - ‬13 min walk
  • ‪Catonium - ‬16 min walk

About this property

Hotel Mona

Hotel Mona puts you just a 5-minute drive from Hagenbeck Zoo and Volksparkstadion. Also, Reeperbahn and Elbe Philharmonic Hall are within a short drive. Public transportation is just a short walk: Stellingen Station is 11 minutes and Hagenbecks Tierpark U-Bahn is 14 minutes.

Languages

English, German

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 1 PM; Check-in end time: noon
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 7 per day)

Transfers

  • Airport shuttle (available on request)*
  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Television in common areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Hair dryer (on request)
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.00 per person, per night

Optional extras

  • WiFi is available in guestrooms for EUR 5 per day (rates may vary)
  • WiFi is available in public areas for EUR 5 per day (rates may vary)
  • Breakfast is offered for an extra charge of approximately EUR 8 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Self parking costs EUR 7 per day

Policies

This property accepts credit cards.

Also known as

Hotel Mona Hamburg
Hotel Mona
Mona Hamburg
Hotel Mona Hotel
Hotel Mona Hamburg
Hotel Mona Hotel Hamburg

Frequently asked questions

Does Hotel Mona offer free cancellation for a full refund?
Yes, Hotel Mona does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mona?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mona?
Yes. Self parking costs EUR 7 per day.
Is airport shuttle service offered by Hotel Mona?
Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one way.
What are the check-in and check-out times at Hotel Mona?
Check-in start time: 1 PM; Check-in end time: noon. Check-out time is 11 AM.
Is there an onsite casino at Hotel Mona?
No, this hotel doesn't have a casino, but Casino Reeperbahn (8-min drive) and Casino Esplanade (8-min drive) are both nearby.
What's the area around Hotel Mona like?
Hotel Mona is in Eimsbuettel, a short 14-minute walk from Hagenbeck Zoo.

Hotel Mona Reviews

Reviews

5.2

6.2/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Good

Clean but not much to see in the area
Very basic hotel in the Hamburg suburbs. Friendly staff. Room is small but I only stayed one night. Close to bus transit and about a 15 min walk to metro. There are no toiletries other than the hand soap at the sink. Beds are hard but once again I only stayed my last night in Hamburg there as it was relatively close to the airport. You can get to downtown Hamburg in about 25 mins by metro not including walk time to metro station.
Verified Hotels.com guest review

4/10 Fair

Not to be recommended
Verified Hotels.com guest review

6/10 Good

Basic but clean and comfortable
Small hotel and our room was small but it had what we needed. It was clean and the beds were comfortable. Check in was easy. We didn't need or ask for anything so didn't ask and can't comment on how that would be. For a wedding we were going to it was the perfect location. It's also very close to transport links. It's on a main road - we had a ground floor room at the back and it was very quiet.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Reasonable budget hotel in the suburb of Hamburg
Reasonable budget hotel in the suburb of Hamburg. Not much to see or do in the neighborhood.
Verified Hotels.com guest review

2/10 Poor

Worst hotel only for making money.
No Co operation right from checkin.no Co operation on wifi which was very slow.very poor in English speaking.
Verified Expedia guest review

6/10 Good

Good Deal
We paid 39 Euros for the two of us, which was a great deal. Room was on the small side, but it had a queensize bed and a bathroom with a shower which is really all you need. 24 hour front desk which is nice.
Verified Hotels.com guest review

2/10 Poor

Good for Truckers just for a one night stand.
The rooms for single was the sized of bathroom closet. It looked liked a hallway was chopped into sections and called it a single bedroom. Not amenities like basic needs for shampoo or soap. WIFI is good when you go out to the reception desk but as soon as you go back into your bedroom the signal gets weaker until they logged you out.
Verified Hotels.com guest review

4/10 Fair

Die Zimmer sind definitiv zu klein. DAs BAdezimmer ist auch zu klein und hätte sauberer sein können.
2-night romance trip
Verified Expedia guest review

2/10 Poor

Hostel,nicht Hotel!
Obwohl richtiges Zimmer gebucht wurde mir ein Standardzimmer mit Gemeinschaftsbad zugewiesen. Erst nach reichlich hin und her habe ich das gebuchte Zimmer bekommen. Unzumutbar.
Helmut, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

No reception at night
I called the Mona hotel in advance that I came late, but nobody was at the reception to do check in. That's why I could not stay that night at Mona hotel. I had to pay the full amount for Mona hotel and needed to make extra expenses by booking another more expensive hotel in the area.
1-night trip
Verified Expedia guest review

4/10 Fair

Hotel direkt an einer Hauptverkehrsader
Das Zimmer wo wir untergebracht wurden bräuchte dringend eine Renovierung. Wir haben uns nicht getraut zu duschen.die Dusche war komplett verschmutzt in den Ecken Schimmel
1-night trip
Verified Expedia guest review

4/10 Fair

Teuer,klein,dreckig,keine Seife im Spender
Nicht zu empfehlen!!! Für den Preis war es definitiv zu schlecht.
1-night trip
Verified Expedia guest review

4/10 Fair

Ikke 267 € vær for 3 overnatninger.
Havde 3 overnatninger på hotellet, det er det dårligst hotel jeg nogensinde har været på, skulle bo der alene, havde bestilt et værelse med bad og toilet, rummet skulle være 12 m2 i følge beskrivelse fra Hotels.com, men der var fælles bad og toilet for enden af gangen, og værelser var på 5-6 m2. Havde nok forventet at få mere for mine 267 €
Verified Hotels.com guest review

2/10 Poor

Unverschämt
Die Zimmer sind heruntergekommen, dreckig , es wurde drei Tage nicht aufgeräumt oder geputzt, kein Frühstück, obwohl bezahlt.Alles in Allem eine Zumutung. Nie wieder!
Verified Hotels.com guest review

8/10 Very Good

Hamburg
Helt ok. Det funkar om man bara ska sova över men det e inget lyxhotell. Receptionisten var lite slö o man va tvungen att ringa för att komma in men annars ok standard o bra sängar.
Alexander, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kurztrip
Wir waren für Event in Nähe des Hotels in Hamburg. Hotel etwas in die Jahre gekommen.Hellhörig .Etagendusche und WC .Im Zimmer war Mini Tv mit Antenne ging nix. Kabel hingen aus der Wand Buchse fehlte. Aber wenn man über diese Dinge hinwegsieht. und nur eine Übernachtung mal benötigt Fairerweise haben Sie auch nicht bemängelt. Zimmer hatte 2 Einzellbetten .Bad und Dusche ok und sauber .Personal nett und 24h besetzt dafür das es so kleines Hotel war .S Bahnhof Stellingen Arenen in 15min Laufentfernung.Also wenn ich nur eine Übernachtung brauche würden wir eventuell wieder buchen .
Verified Ebookers guest review

8/10 Very Good

広くはないが、充分
1時のチェックインより早く、11時半ごろ着いたのですが、20分位で部屋を用意してくれました。 駅からは歩くと10分以上かかってしまいますが、バスはすぐ近いです。 周りにドブロブニクレストランとスーパー以外は、飲み物だけのカフェくらいですが、私の部屋は隣の 木の多い敷地を向いており、季節的に野鳥とヒナの様子を楽しむことができました。 スタッフは人によりますがフレンドリーで、部屋は広くないですが清潔でした。 部屋に電話やポット、冷蔵庫はありませんでした。 ドライヤーを借りましたが、風が熱くない時の方が多かったです。 もし反対側の部屋だった場合は、おそらく車道に直面しているので、気になるかもしれません。
Verified Hotels.com guest review

6/10 Good

все нормально. согласно заказа
нормально
Verified Hotels.com guest review

6/10 Good

Nettes Hotel von wo man überall hinkommt
Sehr freundliches Personal kleines zimmer gehabt muss ehrlich sagen zum schlafen reicht es aber zum aufhalten ist es nix da der Fernseher nicht geht
Verified Expedia guest review

6/10 Good

Günstige Unterkunft in Autobahnnähe A7
Späte Anreise war problemlos möglich. Das freundliche Personal brauchte ungewöhnlich lange zum Ausdruck der Rechnung/Quittung, während ich mir die müden Beine in den Bauch stand. Das Zimmer war renovierungsbedürftig (Wände, herausbrechende Täfelung bei Nachttischlampe) aber das Bett in Ordnung und die Bettwäsche sehr angenehm (Baumwollbezüge) und sauber. Ich hatte das Bedürfnis erst mal zu lüften und, hurra, konnte das Fenster richtig weit öffnen, und das half sehr! (Kalt war es im Zimmer leider schon vorher...) Das gemeinschaftlich genutzte Bad, ohne Fenster, nicht gerade top sauber aber ok, mit Ablegemöglichkeit und Kleiderhaken, auf das warme Duschwasser musste ich allerdings NOCH länger warten als auf die Rechnung! 2 Handtücher wurden gestellt. Sonst alles gut und für genügsame Gäste durchaus weiterzuempfehlen.
Verified Expedia guest review

4/10 Fair

Preisleistungsverhältnis stimmt absolut nicht.
Ein Mitarbeiter ist sehr unfreundlich und kann kaum deutsch. Zimmer war schmutzig. Parkplatz und WLAN kosten extra.
Verified Expedia guest review

6/10 Good

Nem adgang til offentlig transport
Billigt lille hotel, meget lille værelse, men ok, da det kun skulle bruges til overnatning.
Verified Hotels.com guest review

8/10 Very Good

Alles ok. Toilettengang muss gut geplant werden da Gemeinschaftsbad mit Toilette. Zimmer wurde jeden Tag geputzt. Sehr wenige Senter im TV. Zimmer auf Hofseite sehr ruhig. Einzelzimmer für Geschäftsreisende ungeeignet da kein Tisch mit Stuhl vorhanden. Würde das Hotel weiter empfehlen obwohl etwas zu teuer (45€/Nacht für Einzelzimmer)
Verified Expedia guest review

4/10 Fair

Halt zweckmäßig
Kurzfristig verfügbar. Einfache Einrichtung. Teils Bad auf dem Flur.
Verified Hotels.com guest review