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Hotel Maya Balam

3.0 star property
City-center Calakmul hotel with restaurant

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Photo gallery for Hotel Maya Balam

Interior entrance
Front of property - evening/night
Reception
Front of property
Iron/ironing board, bed sheets
In the heart of the city, Hotel Maya Balam offers a warm atmosphere with a daily manager's reception and WiFi in public areas. Enjoy stunning views from the rooftop terrace, savor breakfast at the restaurant or grab coffee/tea in the lobby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Free parking
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is P2,165
P2,555 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Iron/ironing board, bed sheets

Classic Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Iron/ironing board, bed sheets

Superior Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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Interior

Hotel Villas Chicanna

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
Hotel Villas Chicanna
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About the neighborhood

Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640

What's nearby

  • Museo Deocundo Acopa Lezama - 5 min walk - 0.4 km
  • Xpujil Ruins - 11 min walk - 1.0 km
  • Becán - 12 min drive - 8.8 km
  • Chicanná - 15 min drive - 11.6 km
  • Hormiguero Ruins - 42 min drive - 24.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive
  • Airport drop-off service

Restaurants

  • ‪Carnes y Mariscos - ‬3 min drive
  • ‪Manilkara - ‬14 min walk
  • ‪Restaurante Génesis Calakmul - ‬6 min walk
  • ‪La Pizzeta - ‬10 min walk
  • ‪Ma’alob K’iin - Desayunos, Jugos y Licuadoa - ‬11 min walk

About this property

Hotel Maya Balam

When visiting Calakmul, Hotel Maya Balam is a great choice to consider. Guests looking for a bite to eat can check out El Maná, which serves local cuisine and is open for breakfast and dinner.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Dining

El Maná - This family restaurant specializes in local cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle. Maximum occupancy 6
  • Credit card charges are subject to an extra charge of 5 percent

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Frequently asked questions

Does Hotel Maya Balam offer free cancellation for a full refund?

Yes, Hotel Maya Balam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Maya Balam?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Maya Balam?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Maya Balam?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 1800 per vehicle.

What are the check-in and check-out times at Hotel Maya Balam?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Are there restaurants at or near Hotel Maya Balam?

Yes, El Maná offers local cuisine.

What's the area around Hotel Maya Balam like?

Hotel Maya Balam is in the heart of Calakmul, a short 11-minute walk from Xpujil Ruins and 4 minutes' walk from Museo Deocundo Acopa Lezama.

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Hotel Maya Balam Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Air conditioning
Location
Restaurant
Wifi
Water
Kitchen
Ruins

Reviews

8/10

Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
1-night trip

10/10

Nice, clean, and big rooms.
2-night trip

10/10

This is a jewel in the jungle. Not perfect but really great & we highly recommend. The rooms are clean, safe & secure. There’s a restaurant on site where we ate all our meals. They’ll provide a boxed lunch for days out.
2-night trip

4/10

It was a good enough place to stay two nigts for the activities we did around the area.
1-night trip

10/10

It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.
2-night trip

8/10

This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
2-night trip

8/10

As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
1-night trip

10/10

Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip.
1-night trip

8/10

Bed was a hard, safe place, good value
1-night trip

2/10

I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation.
2-night trip

8/10

It was fine, blasted hot, pool was nice.
1-night trip

8/10

Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets.
2-night trip

8/10

There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant.
4-night trip

6/10

We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice.
1-night trip

8/10

The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi.

6/10

The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
2-night trip

4/10

No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
1-night trip

8/10

This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
2-night trip

4/10

No electricity for hours, no hot water during the hole stay sometimes for hours no water at all. Toilet only sometimes working, very loud and noisy due to the building and other guests, no possibility to wash clothes. All in all no thanks and totally overpriced
2-night trip

8/10

Nice calm area,far from the stores and restaurants. There's a restaurant on site. I ordered 2 hamburgers and two cokes and they said they didn't have change for a 500 so I ordered two bacon hot dogs as well. I asked them if it'll be ready in about 15-20 minutes,the time it usually takes me to shower. They said 30, no problem. I come out of my room 30 minutes later and they haven't even started cooking my order. 45 minutes pass an no food, it wasn't til the hour or so that my food came out. And the burgers were cold. Long story short avoid the hotel restaurant 1 out of 5 star
1-night trip

4/10

L'hôtel est vieillot et la literie est tres mauvaise. La nuit est difficile avec un generateur a proximité qui est tres bruyant. Il y a mieux de meilleur rapport qualité prix dans cette ville
2-night trip

10/10

Hôtel avec climatisation silencieuse et confortable. Personnel très sympathique et restaurant sur site très bon et arrangeant sur les horaires : petit déjeuner préparer dans des boites pour un départ à 6h avec le repas du midi également. Je recommande pour visiter Calakmul
Restaurant ombragé
2-night trip

10/10

Bon hôtel sui ne paie pas de mime , a bon prix pour y passe la nuit: propre au C alme , avec un parking fermée et sécurisé . il y’a un petit restaurant , les plats sont très bien cuisinés et pas cher . Il ouvre très tôt et nous avons pu avoir un petit dej et même pi prendre un casse croûte pour notre visite en journée à calakmul !
1-night trip

10/10

El hotel esta super limpio y excelente ubicacion para poder visitar todas las piramides que estan alrededor, nos encantaron las de Becan. El restaurante esta buenisimo, la atencion de Citlali la mejor!! es una persona divina!. Lo unico es que tienen unos gallos alrededor en el pueblo que son muy madrugadores. Pero por otro lado ayuda a que se levante uno temprano .
3-night trip

10/10

1-night trip