Destination
Guests
All properties in Hamburg, Germany

Heikotel Hotel Windsor

Waterfront Hamburg hotel with bar/lounge

From
P3,562

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Premium Single Room - Guest Room
  • Premium Single Room - Guest Room
  • Standard Single Room - Mini Refrigerator
  • Superior Double Room - Bathroom
  • Premium Single Room - Guest Room
Premium Single Room - Guest Room. Image 1 of 28.
1 / 28Premium Single Room - Guest Room
Werner-Otto-Straße 10, Hamburg, 22179, HH, Germany
8.0.Very good.
  • WiFi is only available to check emails or social media so I missed an important video video conference. There is no staff on site after late afternoon. The emergency number they…

    Nov 13, 2019

See all 18 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking

Property highlights

Main amenities

  • 22 guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • Terrace

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Hamburg-Barmbek
  • City Nord - 43 min walk
  • Wandsbek Quaree - 44 min walk
  • Stadtpark - 2.6 mi / 4.2 km
  • Planetarium Hamburg - 2.9 mi / 4.7 km
  • University Medical Center Hamburg-Eppendorf - 5.5 mi / 8.8 km

Enter dates for 2 guests

  • Standard Single Room
  • Standard Double Room
  • Superior Single Room, 1 Twin Bed
  • Superior Double Room
  • Suite, Hot Tub
  • Premium Single Room
  • Premium Double Room

What’s around

Landmarks

  • In Hamburg-Barmbek
  • City Nord - 43 min walk
  • Wandsbek Quaree - 44 min walk
  • Stadtpark - 2.6 mi / 4.2 km
  • Planetarium Hamburg - 2.9 mi / 4.7 km
  • University Medical Center Hamburg-Eppendorf - 5.5 mi / 8.8 km
  • Miniatur Wunderland - 5.9 mi / 9.5 km
  • Hamburg Dungeon - 5.9 mi / 9.5 km
  • Reeperbahn - 5.9 mi / 9.6 km
  • Elbe Philharmonic Hall - 6.1 mi / 9.9 km
  • Moenckebergstrasse - 4.6 mi / 7.4 km

Getting around

  • Hamburg Airport (HAM) - 11 min drive
  • Luebeck (LBC) - 54 min drive
  • Barmbek Station - 4 min drive
  • Hamburg-Wandsbek Station - 5 min drive
  • Hasselbrook Station - 6 min drive
  • Wandsbek-Gartenstadt U-Bahn - 11 min walk
  • Alter Teichweg U-Bahn - 21 min walk
  • Habichtstrasse U-Bahn - 24 min walk
map
See on map
Werner-Otto-Straße 10, Hamburg, 22179, HH, Germany

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 6 AM - 4:00 PM. Front desk staff will greet guests on arrival. This property offers self-service check-in for guests arriving outside of normal check-in hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 2.50 per day)
  • Onsite parking limited
  • Free offsite parking nearby
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1962
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 80-cm LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Heikotel
  • Heikotel Hotel Windsor Hamburg
  • Heikotel Hotel Windsor Hotel Hamburg
  • Heikotel Hotel Windsor
  • Heikotel Hotel Windsor Hamburg
  • Heikotel Windsor
  • Heikotel Windsor Hamburg
  • Heikotel Hotel Windsor Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 2.50 per day

Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 5.50 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Heikotel Hotel Windsor does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 2.50 per day. Parking spots may be limited.
  • Yes, dogs are welcome. There's a charge of EUR 10 per pet, per day.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Eis-Cafe Arktis (4-min walk), La Grotta (5-min walk), and Crazy Croque (8-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) is nearby.
  • Heikotel Hotel Windsor has a garden.
8.0.Very good.
  • 10.0.Exceptional

    Ein toller Aufenthalt.

    Es war ein sehr schöner Aufenthalt im Heikotel Hotel Windsor. Schönes großes Zimmer mit tollem Bad. Auch ohne Frühstücksbuffet wegen Corona, waren wir begeistert. Bushaltestelle direkt vorm Haus und Parkplatz hinterm Haus. Der gesamte Aufenthalt lief ohne jeglichen Kontakt zum Personal, der Check in war mit einem Automaten ohne Komplikationen zu bewältigen. Vielen Dank.

    Nico, 3 night trip, Jun 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Abends gegen 18 Uhr ein Check in über Nachtschalter,wo wir darauf hingewiesen wurden,dass wir das Frühstück noch hinzubuchen sollen (war eigentlich im Preis enthalten). Den WLAN Schlüssel soll man an der Rezeption erhalten. Die hatte ja nun schon geschlossen. Die Zimmer wurden außerdem so für die Internetseite fotografiert,dass es überhaupt nicht mit der Realität vereinbar ist. Im Allgemeinen waren wir nicht zufrieden. Vor allem nicht für knapp über 100€/Nacht.

    1 night romance trip, Nov 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    goed en rustig hotel

    3 night family trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Wenig Komfort, aber ansonsten top!

    Das Hotel ist sauber, praktisch und ausreichend, wenn man nicht viel Komfort erwartet. Service super nett. Dass ein Late Check Out, der schon um 13 Uhr ist (bei anderen Hotels eher so 15 Uhr) 20 Euro Aufpreis kostet, finde ich zu viel. Die Hälfte wäre okay. Ansonsten alles gut!

    Kathrin, 1 night business trip, Sep 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Correct

    Hotel simple sans prétention, rapport qualité/prix raisonnable.

    Jean-Luc, 2 night trip, May 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    + extrem geräumiges Zimmer - die Whirlpool-Funktion erschien mir etwas laut

    1 night trip, May 28, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Sehr freundliches Personal. Alles war wie gewünscht.

    1 night trip, Feb 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    Soweit alles in Ordnung, allerdings trotz angebotenem kostenfreien WLAN eine deutliche Einschränkung: nur 1 GB Volumen. Beim Check In wurde mitgeteilt, dass deshalb keine datenintensiven Übertragungen wie Streaming erfolgen sollen. Der Erhalt weiteres Volumens ist anschließend wohl nicht mehr möglich. Wenn kostenfreies WLAN angeboten wird, verstehe ich darunter allerdings etwas anderes. Wir hätten geschäftlich mehr Datenvolumen benötigt.

    1 night trip, Feb 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Preis Leistung stimmt

    Etwas außerhalb vom Zentrum, aber echt faire Preise auch zu Messezeiten. Preis Leistung stimmt, tolles Frühstück

    2 night business trip, Oct 9, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Kleines sehr sauberes 3* Hotel

    Das Hotel ist sehr verkehrsgünstig gelegen und bietet gute Parkmöglichkeiten. Bin mehrfach dort gewesen und kann das Hotel absolut empfehlen.

    Walburga, 3 night trip, Aug 28, 2018

    Verified Expedia guest review

See all 18 reviews