I couldn’t say I loved our stay while the staff seemed nice. This is a newer establishment and there seemed to be a lack of transparency in how they conduct business. First, the complementary WiFi only exists on the dock and not in your room, which made researching the area very difficult. Second, i regret booking our canoe tour through them, with one guy quoting us one price and another refuting it and us paying significantly more than necessary. Third, the outdoor pool was being repaired and we had to be transported to another hotel to use their pool. Going off the property takes surcharges and I still couldn’t figure out how much. The first guy said they offer a 50% discount than local water taxi, which made it $10. The other guy didn’t seem happy about it and after chitchatting in Spanish among themselves, they came back to say it should be $16. this is the kind of lack of transparency that makes me very uncomfortable. Oh since you might not want to spend 16 dollars to get off their property, you can eat at their restaurant for 15 but this was also not written out anywhere. Overall I feel the staff is trying really hard to make people pay more rather than operating on a fair pricing system. I would not recommend this property to anyone unless there is significant improvement.