East Railway Station (East Square) Station - 12 min drive
Yuhang Railway Station - 14 min drive
South Railway Station - 18 min drive
Jinshahu Station - 4 min walk
Gaosha Road Station - 16 min walk
West Xiasha Station - 18 min walk
Restaurants
阿三烧烤店 - 8 min walk
必胜客 - 8 min walk
茶风暴 - 8 min walk
星星港湾 - 8 min walk
龙城小吃 - 8 min walk
About this property
DoubleTree by Hilton Hangzhou East
Bring the kids when you stay at DoubleTree by Hilton Hangzhou East in Hangzhou and they can enjoy the free kids' club. Guests can take a dip in the indoor pool or grab a bite to eat at E Cafe, which is one of 2 restaurants and serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. The property is just a short walk to public transportation: Jinshahu Station is 4 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
308 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Free secured, uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Onsite parking limited
Onsite garage
Free offsite parking within 7 ft
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
What to do
Pool table
Working away
24-hour business center
Meeting rooms
Conference space (20261 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2013
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Arcade/game room
Spa tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Sleep well
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Towels
Stay connected
Desk
WiFi (surcharge)
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
E Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Heyuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Fees & policies
Optional extras
WiFi is available in guestrooms for CNY 40 per day (rates may vary)
Wired internet access is available in public areas for CNY 40 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CNY 182 per person
Children & extra beds
Rollaway beds are available for CNY 172.5 per night
Parking
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hangzhou East
DoubleTree Hilton Hangzhou East
DoubleTree Hilton Hotel Hangzhou East
DoubleTree Hilton Hangzhou East Hotel
DoubleTree Hilton Hangzhou
Doubletree By Hilton Hangzhou
DoubleTree by Hilton Hangzhou East Hotel
DoubleTree by Hilton Hangzhou East Hangzhou
DoubleTree by Hilton Hangzhou East Hotel Hangzhou
Frequently asked questions
Does DoubleTree by Hilton Hangzhou East offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hangzhou East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hangzhou East?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Hangzhou East?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hangzhou East?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Hangzhou East?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Hangzhou East and nearby?
DoubleTree by Hilton Hangzhou East has an indoor pool and a 24-hour fitness center, as well as a sauna and an arcade.
Are there restaurants at or near DoubleTree by Hilton Hangzhou East?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
Does DoubleTree by Hilton Hangzhou East have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around DoubleTree by Hilton Hangzhou East like?
DoubleTree by Hilton Hangzhou East is located on the Strip in Jianggan, a short 4-minute walk from Jinshahu Station.
DoubleTree by Hilton Hangzhou East Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
July 19, 2024
Hidenobu
Hidenobu, 1-night trip
Verified Expedia guest review
6/10 Good
September 16, 2021
One Great Room & Another OK
I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Damian
Damian, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
January 17, 2021
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
October 12, 2019
ok!
i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
July 26, 2019
Perfect for my Business Trip in Hangzhou
Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Conan
Conan, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 19, 2019
It was hard to find the entrance to the hotel, it is part of a larger complex.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 6, 2019
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
February 8, 2019
Trip to Hangzhou
The staff were excellent. Sadly, as it was the holidays, the area was quiet. Food at the buffet was good but wasn't hot - we came a little later
Matthew
Matthew, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
January 20, 2019
One of the best Double Tree Hilton hotels
The hotel is very nice. Big rooms, kept really clean. Much better than the Double Tree Hilton in USA. They have nice restaurants and a good vegetarian friendly buffer for breakfast. A nice bar to have some good drinks too! The hotel is located at a 5 min walk from a big mall which has pretty much most casual brands and dozens of places to eat (very few veg options). Would definitely suggest this hotel as well as stay here again!
Alay
Alay, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
November 21, 2018
Good for business stay
Rajesh
Rajesh, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
September 25, 2018
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
September 11, 2018
it was good , just spend one night only
babu
babu, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
September 1, 2018
LI
LI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 18, 2018
Hangzhou business trip
Great hotel, perfect location for my business trip.i had an executive room and it was super as was the executive lounge.
Bill in the bar is fabulous... what a great bar manager, so attentive!
One negative point is that the aircon seemed to leave the bedsheets feeling damp... couldn’t turn it off though as it’s so hot in Hangzhou at the moment
Overall 9/10
steve
steve, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
April 24, 2018
Friendly staff, all the facilities are brand new. Nice hotel.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
April 6, 2018
Hangzhou for work
Great lobby, lovely breakfast, great location. Sink wouldn't drain in room was only complaint
Clair
Verified Hotels.com guest review
10/10 Exceptional
October 31, 2017
nice hotel for business trips.
if you can make sure to book a stay on the 18th, the executive floor with the launge area
Slava
Slava, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2017
Bertha
Verified Hotels.com guest review
10/10 Exceptional
March 2, 2017
Hao
Verified Hotels.com guest review
8/10 Very Good
May 25, 2016
Fresh stay in a boring noisy construction area
Good sleep with luxury feel
Stefan
Verified Hotels.com guest review
8/10 Very Good
May 18, 2016
Nice hotel in suburban area
Everything was great except the air conditioning didn't work and they had to fix it, but then it broke again.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
November 9, 2015
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
October 23, 2015
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
October 23, 2015
Everything except location is very good.
It is just a bit far.