This hotel is great value for money. Istanbul hotels can be very overpriced, this hotel was cheap yet still a great safe, clean, comfortable place to stay in the heart of the old city. But what really made this place was the people, Vulcram, the manager, felt like a friend by the end of my trip, and he and has staff made a genuine effort to make sure I was happy with everything. Outstanding customer service and very friendly people, including Serdor who always took the time to have a chat each night. Another plus is the breakfast - always on time and a great range of fresh food, very impressive for this budget hotel. Would definitely recommend this hotel to all types of travellers. I saw lots of returning guests and given the family atmosphere, I can see why.