Nicely decorated room but all downhill from there. The amenities and services were completely substandard. The bed was sunk in and soft like a 20-year-old mattress, the room was hot as an oven with no cooling system working, and had a nice soaking bathtub but the water only got very warm at best, certainly not hot. The service was very poor, particularly for what was supposed to be a luck Sharee hotel. We were told we had free parking, but every time we retrieved our car from the depths of the basement garage and went to the exit , The guard insisted on charging us until we backed up drove back up to the lobby and had to get them to call the guard to let us out, a process taking an additional 5 to 10 minutes. We had to do this three separate times! They had a nice brochure about different pillows you can get for your room, but it took talking to three different people on the phone to find out if they actually have them and then another hour wait for them to be delivered to the room. To top it off, the parking is all self parking down in the bowels of a deep garage that is poorly lit with dark shadows and somewhat scary to walk through, and when my wife slipped on their tile floor and skinned her leg, not that big of a deal overall, the manager was not even solicitous or polite or apologetic. Overall our stay at the Kim Pinsky was frustrating and disappointing, not sleeping on a terrible mattress in an extremely hot room with no cooling. Buyer beware.