The US Embassy and the Consulate in Kazakhstan - 18 min walk
Palace of Peace and Reconciliation - 4 min drive
Bayterek Tower - 6 min drive
Astana Arena - 10 min drive
EXPO 2017 - 11 min drive
Getting around
Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive
Astana Railway Station - 25 min drive
Airport shuttle (surcharge)
Restaurants
Starbucks - 12 min walk
Додо Пицца - 7 min walk
Astana Skate Cafe - 13 min walk
Zina Restaurant - 15 min walk
Туран - 8 min walk
About this property
Kazzhol Hotel Astana
Enjoy your visit to Astana with a stay at Kazzhol Hotel Astana. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge, and a health club are other highlights.
Languages
English, Russian
At a glance
Hotel size
119 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2012
ATM/banking
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Fergana - Onsite restaurant.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Kazzhol
Kazzhol
Kazzhol Astana
Kazzhol Hotel
Kazzhol Hotel Astana
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana Nur-Sultan
Kazzhol Astana
Nur-Sultan Kazzhol Hotel Astana Hotel
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Astana Nur Sultan
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Astana Nur Sultan
Kazzhol Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Astana
Kazzhol Hotel Astana Hotel Astana
Frequently asked questions
Does Kazzhol Hotel Astana offer free cancellation for a full refund?
Yes, Kazzhol Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kazzhol Hotel Astana?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Kazzhol Hotel Astana?
Sorry, pets aren't allowed.
Is parking offered on site at Kazzhol Hotel Astana?
Yes, there's free self parking.
Is airport shuttle service offered by Kazzhol Hotel Astana?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Kazzhol Hotel Astana?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Kazzhol Hotel Astana and nearby?
Kazzhol Hotel Astana has an indoor pool and a sauna, as well as a health club.
Are there restaurants at or near Kazzhol Hotel Astana?
Yes, there's an onsite restaurant, Fergana.
What's the area around Kazzhol Hotel Astana like?
Kazzhol Hotel Astana is in Almaty District, a short 18-minute walk from The US Embassy and the Consulate in Kazakhstan and 18 minutes' walk from Hazret Sultan Mosque.
Kazzhol Hotel Astana Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
November 23, 2024
Irina
Irina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 21, 2024
Excellent experience
Olga
Olga, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
June 7, 2024
Ruxandra Mihaela
Ruxandra Mihaela, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
July 19, 2023
Daria
Daria, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 17, 2023
Stas
Stas, 5-night trip
Verified Expedia guest review
6/10 Good
October 27, 2022
Verified traveler
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 28, 2021
Jermaine
Jermaine, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
June 11, 2018
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
February 25, 2018
Convenient, clean and reasonably priced Hotel
Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
Verified traveler
7-night trip
Verified Expedia guest review
8/10 Very Good
February 25, 2018
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
September 30, 2016
Excellent staff and great value
Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early
Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel.
Thanks
Josh
Verified Expedia guest review
8/10 Very Good
May 15, 2016
Great hotel bit of a dodgy location.
Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient.
It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
February 25, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
December 21, 2015
nice hotel/nice decor
the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable
Amer
Verified Expedia guest review
10/10 Exceptional
May 31, 2015
Great Hotel and Grear Staff
I was very happy at the Kazzhol Hotel. Everyone was very courteous and extremely nice.
The restaurant was great and the breakfast has a wide variety of food.
Great location.
Jeff
Verified Expedia guest review
10/10 Exceptional
May 10, 2015
Great stay in Astana
The front desk ladies were really nice!
Very helpful and informative.
I look forward to going back!
Verified traveler
Verified Expedia guest review
8/10 Very Good
April 12, 2015
Astana Lay Over Hotel
The hotel staff was great and welcoming. Everyone spoke English to some level, which made communication very easy. I was able to go to the desk and check in with no issue at all. The hotel had a bellman available 24 hours. He unloaded my bags from the taxi when I arrived and delivered them to the room. Upon checkout at 2:30am he loaded the bags in the taxi.
The cafe was also nice and clean. We ate lunch upon arrival and the food was good. The menu was in English and had a wide range of food.
The downside of the hotel was the location. It was in a strange location and not well lit on the outside. My room overlooked an apartment building and we could hear noise from the apartments next to me.
The beds were comfortable, I opted for a larger room and it was worth the extra expense. This was a short stay that was less than 24 hours, so I did not have a chance to use the pool or fitness center.
Since this was a lay-over for me, we had the hotel help us arrange a taxi for 2:30am. They did this and also called my room when the taxi arrived.
Again, staff was nice and pleasant.
greg
Verified Hotels.com guest review
8/10 Very Good
November 12, 2021
Very nice hotel , good location, Fergana resonant
Very good place, always stay here while in Nursultan,
Very good food Fergana restaurant
igor
igor, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
April 29, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
December 18, 2018
Казжол
Прекрасный отель, отличный завтрак, хороший ресторан в здании отеля.
Gaukhar
Gaukhar, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
November 9, 2018
Hotel situated in the "old" town Astana ( not the new Astana build 1998 dibvided by the river )
as it was at 500lm from my meetings it was ok nice swimming pool and sauna by the way
Paul-F.
Paul-F., 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
October 31, 2018
SEONGKYUNG
SEONGKYUNG, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 29, 2018
Verified traveler
3-night trip
Verified Ebookers guest review
10/10 Exceptional
August 18, 2018
Igor
Igor, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
August 10, 2018
Хороший отель для деловой поездки
Отель хорошо отремонтирован. Везде чистота.Номер очень просторный, полностью укомплектован. Завтраки хорошие. Район не самый центральный, но до делового центра можно добраться за 10-15 минут. Персонал вежливый.