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Grand Erbil Hotel

Photo gallery for Grand Erbil Hotel

Lounge
Indoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Grand Erbil Hotel

Grand Erbil Hotel

4.0 star property
4-star hotel in Turksib District with 2 restaurants and indoor pool

6.2/10 Good

33 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
The price is P 2,025
Price available on 02/28/2023
Map
Sauranbaeva Str. 5, Almaty, 050-0011

Room options

About this area

What's nearby

  • In Turksib District

Getting around

  • Almaty (ALA-Almaty Intl.) - 16 min drive
  • Almaty Station - 23 min drive
  • Free airport shuttle

Restaurants

  • Pasta & Pizza EXPRESS - 10 min walk
  • SFCeXpReSS - 10 min walk
  • Lakomka Foods - 3 min drive
  • Senseasia - 3 min drive
  • Чафанька - 4 min drive

About this property

Grand Erbil Hotel

Grand Erbil Hotel is just 4.2 mi (6.8 km) from the airport and offers a free shuttle (available 24 hours). Guests can indulge in massages, and Georgia Film, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and location.

Languages

English, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from noon - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible van parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground

What to do

  • Pool table

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle

Languages

  • English
  • Russian
  • Turkish

Room amenities

Be entertained

  • 70-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Georgia Film - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Refundable deposits

  • Deposit: KZT 5000.00 per stay

Children & extra beds

  • Rollaway beds are available for KZT 6500.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. </p><p>This property accepts credit cards and cash.</p>

Also known as

Grand Erbil Hotel Almaty
Grand Erbil Almaty
Grand Erbil
Grand Erbil Hotel Hotel
Grand Erbil Hotel Almaty
Grand Erbil Hotel Hotel Almaty

Frequently asked questions

Does Grand Erbil Hotel offer free cancellation for a full refund?
Yes, Grand Erbil Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Erbil Hotel?
As of February 2, 2023, prices found for a 1-night stay for 2 adults at Grand Erbil Hotel on February 28, 2023 start from P 2,025, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Erbil Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Erbil Hotel?
Yes, there's an indoor pool.
Are pets allowed at Grand Erbil Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Grand Erbil Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Grand Erbil Hotel?
You can check in from noon - 5:30 AM. Check-out time is noon.
Is there an onsite casino at Grand Erbil Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (8 mi) is nearby.
What is there to do at Grand Erbil Hotel and nearby?
Grand Erbil Hotel has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Grand Erbil Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Pasta & Pizza EXPRESS (10-min walk), SFCeXpReSS (10-min walk), and Чафанька (2.1 mi).

Reviews

6.2

Good

6.4/10

Cleanliness

7.1/10

Staff & service

6.0/10

Amenities

5.9/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very Good

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated.
Verified Expedia guest review

2/10 Poor

Didnt like it
Begimai, 2-night trip
Verified Expedia guest review

6/10 Good

Free shuttle service “included” in the hotel amenities doesn’t exist in fact. Had to pay for a taxi cab to get in there and back to airport
Vadim, 1-night trip
Verified Expedia guest review

2/10 Poor

Nina, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing
1-night trip
Verified Expedia guest review

6/10 Good

This hotel is dated, dark and depressing. This hotel is okay if you need a place to stay in between flights, but not good for a holiday stay. We booked the hotel for three nights, but stayed for one night. When we checked in, we were ignored and finally another person came to check us in because the other girl was talking to another employee. While trying to check in a disagreement took place between the employees which was loud and made me feel uncomfortable. We wanted to go swimming and relax; however the pool didn’t open until 1:00 PM and when we did get to the pool area, it was dark and not relaxing at all. We were told the breakfast buffet was from 7:00 to 10:00, but at 8:30AM a cold breakfast of hard cooked eggs with warm yogurt and vegetables was delivered to our door. Don’t bother putting out the Do Not Disturb sign because the ignored the sign. Also there was no seasoning on the food and no salt/pepper was brought either. You would think someone would ask why we were checking out two days early, but no no one even noticed we were checking out early. This was not a good experience at all.
Dorothy, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Arya to far from sity scare. poor aria of road ok fo on peepol
8-night trip with friends
Verified Ebookers guest review

8/10 Very Good

.pleasant hotel, met expectations, relatively close to airport
F, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review