Escape to an elegant haven with attentive staff nearby historic landmarks like Santa Justa Elevator. Enjoy panoramic views from your room then step out into Lisbon’s vibrant scene.
In the heart of Lisbon, 9Hotel Mercy offers a luxurious retreat near Rossio Square. Unwind on the sun-kissed terrace, get lost in a book from the library or connect to WiFi in your room. With dry cleaning services and multilingual staff at hand, guests have praised this upscale boutique hotel for its helpful team and prime location.
When you stay at 9Hotel Mercy, you'll be in a great location, within just a 10-minute walk of Rossio Square and Avenida da Liberdade. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This boutique hotel is also within a 15-minute walk of Santa Justa Elevator and Commerce Square. Fellow travelers say great things about the helpful staff and location. The property is just a short walk from public transportation: Largo Trindade Coelho Stop and Praça Luís de Camões Stop are steps away.
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 328 ft (EUR 21 per day); reservations required
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Dining
Le 9 Bar - This bar serves breakfast only.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Airport shuttle service for children up to age 17 costs EUR 40 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Parking is available nearby and costs EUR 21 per day (328 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon
Frequently asked questions
Does 9Hotel Mercy offer free cancellation for a full refund?
Yes, 9Hotel Mercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 9Hotel Mercy?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is airport shuttle service offered by 9Hotel Mercy?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at 9Hotel Mercy?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at 9Hotel Mercy?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What's the area around 9Hotel Mercy like?
9Hotel Mercy is in Lisbon Old Town, a short 1-minute walk from Largo Trindade Coelho Stop and 6 minutes' walk from Rossio Square. Travelers say that the hotel is in a great location.
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9Hotel Mercy Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
January 18, 2025
Great stay
Great stay in safe location close to everything.
Krystle
Krystle, 4-night trip
8/10 Very good
November 13, 2024
Amazing location. Easy to walk down to everything.
Dany
Dany, 2-night trip
8/10 Very good
August 31, 2024
Excellent location.. very close to restaurants and main attractions.
Robert T. Torres
Robert T. Torres, 6-night trip
10/10 Exceptional
September 6, 2024
Great hotel in an excellent location. Hotel is very clean and comfortable.
Sarah
Sarah, 2-night trip
8/10 Very good
September 22, 2024
Great place to stay. Walking distance to many tourist attractions. The staff was very kind and attentive
Cole
Cole, 2-night trip
8/10 Very good
August 8, 2024
Lovely staff especially Isabella lovely breakfast options and well situated.
katya catherine
katya catherine, 3-night trip
10/10 Exceptional
October 22, 2024
We were a little concerned that the noise from the busy streets with people partying and drinking might make it a hard place to sleep, but the rooms were quiet. We walked across the street for the best breakfast we had in Lisbon, and all the major attractions were within walking distance.
Barry Dean
Barry Dean, 4-night trip
10/10 Exceptional
June 14, 2024
Staff very nice great location.
Alvaro
Alvaro, 1-night trip
10/10 Exceptional
July 16, 2024
Beautiful modern boutique hotel, great rooftop bar, friendly and helpful staff, fantastic location.
Martin
Martin, 3-night trip
8/10 Very good
June 22, 2024
Great area to stay in. Staff were very nice and inviting.
Kunal
Kunal, 2-night trip
10/10 Exceptional
October 9, 2024
First trip to Lisbon. There will be more!
Ken
Ken, 5-night trip
10/10 Exceptional
August 24, 2024
We booked this property last minute, as our previous reservation cancelled on us. It was perfect! Perfect location, nice breakfast included. It was quiet at night, great staff, clean and spacious room. We will definitely stay here again!
Lisa
Lisa, 3-night trip
8/10 Very good
August 4, 2024
Fantastic property
Harbani
Harbani, 2-night trip
10/10 Exceptional
August 17, 2024
Had an absolute blast in Lisbon staying at 9Hotel Mercy! Amazing location, great space, lovely staff. Shout out to Nita and her Espresso Martini!
Sam
Sam, 5-night trip
10/10 Exceptional
July 4, 2024
It’s a perfect location
Walberto
Walberto, 2-night trip
10/10 Exceptional
August 1, 2024
Very nice location close to carmo convent. 24/7 front desk staff, clean and spacious modern rooms and bathrooms. Great service overall and great value for price
Alba
Alba, 7-night trip
8/10 Very good
September 6, 2024
Good location but staff need to be more service oriented
Narendra
Narendra, 2-night trip
8/10 Very good
April 9, 2024
Nice hotel and area.
Ujan
Ujan, 3-night trip
10/10 Exceptional
August 8, 2024
The room decor was really nice. Spacious and clean.
Mary
Mary, 3-night trip
8/10 Very good
June 19, 2024
Nice place
Luis
Luis, 1-night trip
8/10 Very good
September 1, 2024
Everything close
Neelam
Neelam, 4-night trip
10/10 Exceptional
July 31, 2024
I enjoy the 9Hotel Mercy. I have stayed there in the past. The rooms are spacious and contemporary. The hotel is in the center. I am staying there again later this trip.
Edward
Edward, 2-night trip
10/10 Exceptional
March 4, 2024
Great location, great food & drink
Teresa
Teresa, 3-night trip
10/10 Exceptional
June 4, 2024
Very nice hotel on a middle Lisbon ! Good location!