Ace Hôtel Issoire

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Overview of Ace Hôtel Issoire

Ace Hôtel Issoire

2.0 star property
Lakefront hotel in Issoire

9.0/10 Superb

542 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • TV in a common area
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Massif Central - 1 min drive
  • Chateau de Parentignat - 4 min drive
  • Auvergne Volcanoes Regional Nature Park - 22 min drive
  • Zenith d'Auvergne - 21 min drive
  • Grande Halle d'Auvergne - 23 min drive
  • Clermont-Ferrand Cathedral - 39 min drive
  • Place de Jaude - 38 min drive
  • Chateau de Murol - 54 min drive
  • L'Aventure Michelin - 32 min drive
  • Gabriel Montpied Stadium - 31 min drive
  • Charade Circuit - 43 min drive

Getting around

  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 24 min drive
  • Issoure Le Breuil-sur-Couze Station - 8 min drive
  • Parent-Coudes-Champeix Station - 10 min drive
  • Issoire Station - 25 min walk

About this property

Ace Hôtel Issoire

When visiting Issoire, Ace Hôtel Issoire is a great choice to consider. Freebies like WiFi, self parking, and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, kayaking, and cross-country skiing. The overall value and overall property condition get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 2 floors


  • Check-in time from 4:00 PM - anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM

What to do

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby


  • 24-hour front desk


  • 1 building/tower
  • Built in 2003
  • Terrace
  • Television in common areas


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 7.50 for adults and EUR 4.90 for children (approximately)


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 6.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.


This property accepts credit cards. Cash is not accepted.

Also known as

Ace Hotel France/Issoire
Ace Hôtel Issoire
Ace Issoire
Ace Hôtel Issoire Hotel
Ace Hôtel Issoire Issoire
Ace Hôtel Issoire Hotel Issoire

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

Great Stopover.
This hotel was not as good as its sister in Rouen, although the Rouen one is brand new. This one could with a bit of a refurb but is still excellent value and one of the better budget hotels available. Perfect for a stopover en route to the south.
Graham, 1-night trip
Verified guest review

10/10 Exceptional

Jack, 1-night business trip
Verified guest review

8/10 Very Good

We love it's position by a lovely lake and a convenient American diner next door. It's our 4th visit. Great for dogs. Good value for money. It needs an extra pillow each. (I now take my own.) and the heating wasn't giving as much heat as we'd have liked. It was - 3 degrees outside.
Yvonne, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

It was a overnight stop en route south. Everything was good. Reception could do of an additional operative as the young lady was trying to book you in and continually answering the phone at the same time, causing delay
Arthur, 1-night business trip
Verified guest review

10/10 Exceptional

Chose the cheapest night I could book (sunday obviously) as I was on a road-trip to Spain. I've invariably stayed on Ibis but to be honest I've been waiting for way too long for refurbishments on most of the hotels they provide, I find myself booking Mercuresss as I don't trust the usual Ibis any longer, let alone the Budget one. No one paid me to write this, I just don’t have the time and patience so it’s rare. I’ve just been a bit stubborn and never contemplated other brands other than the Accors. Now; I had a quick check on this Sighor group web and I couldn't even find an English translation of it. Pure Frenchie then methinks... Well, good on them! To the point at last: my room and the whole place felt new! Not even the tinniest dead insect :o) -and that’s free snacks in France! (ok, you can cut this bit) So quiet (sunday though) and so so clean. Felt safe, van was safely parked, paper cups, small tissues on toilet (I know people hate them) which is actually a massive saving compared with rolls (just adapt people!) and then even a hair dryer! Go figure! All my delicates with no moisture at all!…. It totally confirmed the reviews I've read beforehand so here's a new customer to ‘yous’. Here goes the predictable then: Issoire’s Ace Hôtel is ace!! p.s.: I should get a voucher for this or somethin' or nuffin’… (scrap this as well, he thinks he’s funny)
Nuno, 1-night trip
Verified Expedia guest review

8/10 Very Good

Quiet, clean, but no service
Quiet and clean. However there is no add-on service. A simple vending machine would be great, especially With COVID restrictions where it is not possible to eat outside after 9pm. No coffee, no tea, no snack… nothing.
1-night trip
Verified guest review

8/10 Very Good

Steven, 1-night trip
Verified guest review

10/10 Exceptional

Good quality for the price !
This hotel was perfect if you wish to stop and be near the highway . It was clean and very affordable
Valerie, 1-night business trip
Verified guest review

10/10 Exceptional

Sonia, 1-night trip
Verified guest review

10/10 Exceptional

Pleasant experience
It was comfortable,clean and warm (outside temperature was - 4 degrees) what more do you need from an over-night stop?
Richard, 1-night trip
Verified guest review