University of Medicine and Pharmacy Cluj-Napoca - 5 min drive
Hoia Baciu Forest - 8 min drive
Getting around
Cluj-Napoca (CLJ) - 20 min drive
Cluj-Napoca Station - 15 min drive
Airport shuttle (surcharge)
Restaurants
Buongiorno Cucina Fiorentina - 11 min walk
Marhaba Arabic Restaurant - 18 min walk
Engels Bistro - 15 min walk
Gook - 19 min walk
Rod - 3 min drive
About this property
Grand Hotel Italia
Enjoy your visit to Cluj-Napoca with a stay at Grand Hotel Italia. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An indoor pool, an outdoor pool, and a fitness center are other highlights at this luxurious hotel.
Languages
English, Italian, Romanian
At a glance
Hotel size
187 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 7 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (RON 10 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately RON 75 for adults and RON 75 for children
Airport shuttle service is offered for an extra charge of RON 83.70 (one-way)
Children & extra beds
Cribs/infant beds are available for RON 10.0 per night
Airport shuttle service for children costs RON 83.70
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of RON 40 per pet, per night
Parking
Self parking costs RON 10 per day
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the spa
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Grand Hotel Italia Cluj-Napoca
Grand Italia Cluj-Napoca
Grand Hotel Italia Cluj County/Cluj-Napoca, Romania
Grand Hotel Italia Cluj County/Cluj-Napoca
Grand Hotel Italia Hotel
Grand Hotel Italia Cluj-Napoca
Grand Hotel Italia Hotel Cluj-Napoca
Frequently asked questions
Does Grand Hotel Italia offer free cancellation for a full refund?
Yes, Grand Hotel Italia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Italia?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grand Hotel Italia?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 7 lbs per pet. There's a charge of RON 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel Italia?
Yes. Self parking costs RON 10 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Hotel Italia?
Yes, an airport shuttle is available. The charge is RON 83.70 one-way.
What are the check-in and check-out times at Grand Hotel Italia?
Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is noon.
Is there an onsite casino at Grand Hotel Italia?
No, this hotel doesn't have a casino, but Gold Casino (6-min drive) and Casino Parcul Central (6-min drive) are both nearby.
What is there to do at Grand Hotel Italia and nearby?
Grand Hotel Italia has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Hotel Italia?
Yes, there's an onsite restaurant.
Grand Hotel Italia Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
September 29, 2024
We are coming to this hotel every year for our vacation. Great place, rooms are nice , spacious and clean. Breakfast amazing, delicious large area to accommodate everyone. Staff is professional and kind. Plus the have a pool area . Thank you for everything. I will recommend this hotel to all my friends
Gizella
Gizella, 2-night trip
Verified Expedia guest review
6/10 Good
September 29, 2024
radu
radu, 2-night trip
Verified Expedia guest review
4/10 Fair
September 22, 2024
3 star hotel.. AC didn’t work in Sept, their central system is either set for heat or cold, but not having the option for both.. there was zero warning and we had to find out the hard way tossing and turning thinking the AC was running when it was in fact the heater, finally calling Hotel technician at 4 AM to tell us and although the Display showed the AC was working when it wasn’t. Also note the hotel is old and a bit rundown, the floor was a little dirty as well. No espresso or Nescafé machine, only packaged Insta coffee and hot water. Food in the restaurant was average. Very disappointing overall.
Travis
Travis, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 9, 2024
10 years ago it was a great property, a real jewel. Now the lack of investment it shows up in a big way. We spent 3 nights at the hotel. During the last night they hosted 4 weddings, at the same time in 4 different areas. Apparently the management is trying to make a quick $, regardless of screwing up the customers that already paid for nightly accommodation.
Exceptional breakfast and very accommodating staff, doing their best to make your stay as enjoyable as possible.
radu
radu, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 3, 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 14, 2024
clean propriety, good amenities,stuff very helpful and friendly
Rares
Rares, 19-night family trip
Verified Expedia guest review
10/10 Exceptional
August 9, 2024
This is a beautiful hotel and the staff are helpful but there was a language barrier, so take a guide book :).
Ann
Ann, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 30, 2024
The rooms were spacious and a nice breakfast was included every day. The staff were all professional and helpful. There is a lovely indoor pool and spa for an extra charge (free if you book a treatment) that was worth it. They also had a restaurant and bar service in the spa area. I would definitely go back.
Elizabeth
Elizabeth, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
July 27, 2024
Erzsebet
Erzsebet, 5-night trip
Verified Expedia guest review
6/10 Good
July 16, 2024
at best a 4-star hotel
It was ok, this might have been a 5-star hotel once but today it is barely a 4-star hotel. Clean but most of the hotel is outdated.
- Service: The service is ok, but not more..
- Pool: Quite a nice pool. good size of the pool, plenty of space to sit and have drink.
- Gym: I visit plenty of hotels and this is by far the best gym i have seen in a hotel.
Gazmend
Gazmend, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
June 9, 2024
It is a good hotel, great service and excellent breakfast. I recommend it.
Doinel
Doinel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 13, 2024
We will be back!
When we arrived, the receptionist greeted us right away and stated that they upgraded our room. She explained everything perfectly and created an image of what our experience at the hotel could be like. We took advantage of all of her recommendations and we booked the spa for a day.
Our room was spacious and had a jacuzzi tub with a separate shower. The balcony overlooked the city and hills. It was very beautiful even though it is situated in the middle of a residential area. Ubers and taxis are very affordable so we did not rent a car.
We booked a couples massage and took advantage of having lunch in the cafe area of the spa. We choose this hotel specifically because we read that they renovated their spa area. They just completed the work at the end of March and they did an amazing job. All the spa areas were beautiful and we loved the shower area outside the spa that had 4 water temperatures from hot to cold (great idea!).
Our only suggestion is to book a 4 hour spa slot instead of 1 day. We only used the spa for 3 hours and went to dinner so we didn't have time to end the day there and paid for more than we used. The spa is open from 12 - 9. The deep tissue massage was exactly what we needed to end our trip.
We also appreciated the bedside controls for the shutters, lights and a Do not disturb button (genius).
The breakfast had a great variety of healthy options and perfect for what we were looking. for, We definitely will be back again.
Phoebe
Phoebe, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 13, 2024
Diana
Diana, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
May 9, 2024
Diana
Diana, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
April 18, 2024
5 star hotel in an upscale neighborhood. all nice. the service in the restaurant can be better
Verified traveler
6-night business trip
Verified Expedia guest review
10/10 Exceptional
February 12, 2024
everything just perfect, will stay again
CLAUDIU
CLAUDIU, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 13, 2023
Everything was great.
Dennis
Dennis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 3, 2023
Best staff ever!
Diana
Diana, 3-night business trip
Verified Orbitz guest review
8/10 Very Good
July 16, 2023
Camelia
Camelia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
June 18, 2023
Outstanding
Excellent service, large, very spacious room, comfortable bed, easy parking on premises, excellent breakfast, beautiful amenities:pool, etc, accurate description, large and spacious bathroom, balcony with beautiful views. Thanks you Hotel Grand Italia for your hospitality.
Mariana
Mariana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 16, 2023
Liliana
Liliana, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
April 28, 2023
Property is nice and clean. It looks very good well-maintained price is right.
CARLOS
CARLOS, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
October 13, 2022
Edit
Edit, 1-night trip
Verified Expedia guest review
6/10 Good
September 26, 2022
It's not to a 5 stars level hotel.
There are too many events and very loud noise and vibrations in the morning from bands rehearsal.