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JW Marriott El Convento Cusco

Photo gallery for JW Marriott El Convento Cusco

Exterior
Indoor spa tub
Memory foam beds, in-room safe, desk, blackout drapes
Memory foam beds, in-room safe, desk, blackout drapes
View from room

Overview of JW Marriott El Convento Cusco

JW Marriott El Convento Cusco

5.0 star property
Luxury hotel in Cusco Historic Center with spa and indoor pool

9.6/10 Exceptional

997 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

Room options

About this area

What's nearby

  • In Cusco Historic Center
  • Plaza de Armas - 3 min drive

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 29 min drive

Restaurants

  • Restaurant Inkazuela - 2 min walk
  • Nonna Trattoria - 2 min walk
  • Incanto - 3 min walk
  • Greens Organic - 3 min walk
  • La Pizza Carlo - 3 min walk

About this property

JW Marriott El Convento Cusco

A great choice for a stay in Cusco, JW Marriott El Convento Cusco is just 3.2 mi (5.1 km) from the airport. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a sauna are other highlights at this luxurious hotel. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 41.30 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Internet access (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Housekeeping
    • Additional inclusions

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.</p>

Also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco offer free cancellation for a full refund?
Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott El Convento Cusco?
As of February 7, 2023, prices found for a 1-night stay for 2 adults at JW Marriott El Convento Cusco on March 2, 2023 start from P 11,750, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott El Convento Cusco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott El Convento Cusco?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott El Convento Cusco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JW Marriott El Convento Cusco?
Sorry, there's no onsite parking at JW Marriott El Convento Cusco.
What are the check-in and check-out times at JW Marriott El Convento Cusco?
You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at JW Marriott El Convento Cusco and nearby?
JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near JW Marriott El Convento Cusco?
Yes, Qespi Bar offers Peruvian cuisine. Nearby restaurants include Seledonia's Mesa (3-min walk), Faustina (3-min walk), and Papachos (3-min walk).
What's the area around JW Marriott El Convento Cusco like?
JW Marriott El Convento Cusco is a short 2-minute walk from Cusco Cathedral and 4 minutes' walk from Inca Museum. Our travelers say the local area is very walkable.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

A 5-Star Hotel That Lives Up To Its Name
This hotel took my breath away. I've traveled quite a bit in my life and stayed at a lot of 5-star hotels but this one stands out from the crowd. The entrance is GORGEOUS and eye-opening. The reception desk has the most incredible backdrop (pictured). The ambiance, the smell, the customer service... all of it hits you at once and you immediately feel like you're at home. My father and I stayed here for 3 days / 2 nights because I had read endless amazing reviews of this place. It did not disappoint. As a matter of fact, it exceeded expectations if that's even possible. The entire staff had a permanent smile and at every corner someone greeted us by our last name. That's how much they made it personal for us. The restaurant staff really stood out, especially Ruth who is a VERY sweet and thoughtful host / waitress. She was attentive, friendly, and genuinely cared to know how our stay was going and how our unforgettable trip to Machu Picchu was. She's the highlight of the staff in my opinion. The last morning we were there, in the courtyard, the hotel brought a local woman with her alpaca to give the vibe an even more authentic experience. (pictured) I can't say enough great things about this place and I highly recommend you stay here when you visit Cuzco. It was a 5-minute walk to the Plaza de Armas and there are plenty of places to eat and shop within seconds of the hotel entrance.
Eric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel , close to Historic city and restaurants. Room is nice and comfortable
Regina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property, comfortable and we’ll supplied rooms. Breakfast was good but need more cheese ( some hard cheeses, Brie etc)and cold cut choices( Parma…) Staff extremely cordial and friendly.
andrea, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great
Great place. Nice hotel staff
Fabrizio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This property is amazing. Everyone was very helpful and polite. The location is great near Plaza de armas. Lots of restaurants around. We had breakfast included, so the days we had early tours and the breakfast buffet was not yet open, they set up a to go lunch bag for us, but you have to let them know the night before. Do the tour of the hotel, you will not regret if history is something you are interested in. Just make sure to let them know you want to do it. If I go back to Cusco definitely would stay here.
Barbara, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service and the location is the best, everything is walking distance.
Raul, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

William, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing property amazing food and with everything close by. Staff extremely polite and happy to help
Yuri, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Orbitz guest review