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1 room, 2 adults

Scandic Hamburg Emporio

4-star4 stars
Dammtorwall 19, Hamburg, HH, 20355, Germany

4-star hotel with restaurant, near Hamburger Dom
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Lowest priceP5,158
available on 14/05/2021Price may be available on other dates
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Guests rated location
Based on 362 verified reviews from guests who stayed at this property
Shopping
131 positive mentions131 guests said the location is good for shopping
Walkable
112 positive mentions112 guests said the location is easily walkable
Safe
95 positive mentions95 guests said the location feels safe
Quiet
92 positive mentions92 guests said the location is quiet
Convenient
91 positive mentions91 guests said the location is convenient

Popular amenities

  • Free WiFi
  • Free WiFi
  • Parking available
  • Parking available
  • Bathtub
  • Bathtub
  • Non-smoking
  • Non-smoking

Main amenities

  • 340 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Convenience store
  • Free WiFi

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • In Neustadt
  • Reeperbahn - 15 min walk
  • Fish Market - 35 min walk
  • Hamburger Dom - 8 min walk
  • St. Pauli Piers - 20 min walk
  • Jungfernstieg - 11 min walk
  • Hamburg Messe and Congress - 13 min walk
  • Congress Center Hamburg - 14 min walk
  • Millerntor Stadium - 18 min walk
  • Hagenbeck Zoo - 3.9 mi / 6.2 km
More about the area
9.0Superb1072See all 1,072 Hotels.com reviews
  • Hardly anything feels like a 5 Star experience during Covid times, unless you check into…Jan 14, 2021
  • Had a lovely time staying in this hotel. Really friendly and helpful service. Room was…Aug 1, 2020

Scandic Hamburg Emporio

from P5,158
  • Standard Room (King)
  • Superior Room (King)
  • Family Room (Superior)
  • Junior Suite
  • Deluxe Double Room

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What’s around Scandic Hamburg Emporio

Landmarks

  • In Neustadt
  • Reeperbahn - 15 min walk
  • Fish Market - 35 min walk
  • Hamburger Dom - 8 min walk
  • St. Pauli Piers - 20 min walk
  • Jungfernstieg - 11 min walk
  • Hamburg Messe and Congress - 13 min walk
  • Congress Center Hamburg - 14 min walk

Getting around

  • Hamburg Airport (HAM) - 13 min drive
  • Hamburg Dammtor Station - 9 min walk
  • Sternschanze Station - 21 min walk
  • Central S-Bahn - 22 min walk
  • Gaensemarkt U-Bahn - 6 min walk
  • Stephansplatz U-Bahn - 6 min walk
  • Messehallen U-Bahn - 9 min walk
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At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 28 per night)

  • Wheelchair-accessible parking and van parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site
Scandic Hamburg EmporioCheck location

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Sauna
  • Bicycle rentals on site
  • Segway rental/tour nearby
Working away
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 4682
  • Conference space size (meters) - 435
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2012
  • Elevator
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity
  • Portable shower seat
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Roll-in shower
  • Vibrating pillow alarm
  • Lever door handles
Languages Spoken
  • English
  • French
  • German

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

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Special features

Dining

H2O Hamburg - Stockholm - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Scandic Hamburg Emporio’s small print

Also known as

  • Emporio Hamburg
  • Scandic Hamburg Emporio Hamburg
  • Scandic Hamburg Emporio Hotel Hamburg
  • Scandic Emporio
  • Scandic Emporio Hamburg
  • Scandic Emporio Hotel
  • Scandic Emporio Hotel Hamburg
  • Scandic Hamburg
  • Scandic Hamburg Emporio
  • Scandic Hamburg Emporio Hotel
  • Scandic Hamburg Emporio Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of No between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 28 per night

Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Scandic Hamburg Emporio

  • Does Scandic Hamburg Emporio offer free cancellation for a full refund?
    Yes, Scandic Hamburg Emporio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Scandic Hamburg Emporio?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Scandic Hamburg Emporio?
    Yes. Self parking costs EUR 28 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Are pets allowed at Scandic Hamburg Emporio?
    Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Scandic Hamburg Emporio?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Scandic Hamburg Emporio?
    Yes, H2O Hamburg - Stockholm offers regional cuisine. The dining venue will be unavailable from March 1 2021 to April 18 2021 (dates subject to change). Nearby restaurants include Nasch (4-min walk), eatery GmbH (5-min walk), and eatery GmbH (5-min walk).
  • Is there an onsite casino at Scandic Hamburg Emporio?
    No, this hotel doesn't have a casino, but Casino Esplanade (6-min walk) is nearby.
  • What is there to do at Scandic Hamburg Emporio and nearby?
    Scandic Hamburg Emporio has a sauna.

Recent reviews

Superb 9.0 From 1,072 reviews

Good 6.0
Poor breakfast
The tv didn’t work and informed it in the reception and they didn’t offer us a new room. Breakfast was very poor and low quality. Dry bread and warm juice etc.
Jul 16, 2020Verified Hotels.com guest review
Michael, gb2 night family trip
Very good 8.0
The mattress in my room was like sleeping in a water bed. It was not comfortable at all. However, I understand that some people like memory foam but I like a firm mattress. Apart from everything else was excellent
Mar 9, 2020Verified Hotels.com guest review
Evan, gb2 night business trip
Exceptional 10.0
Brilliant stay.
Excellent hotel. 1 minute walk to underground train station, 10 minute walk to Town Hall. Lovely and comfortable and spotlessly clean. Would definitely use again.
Mar 4, 2020Verified Hotels.com guest review
Stephen, gb3 night trip
Fair 4.0
Needed to leave the hotel as the beds were terribly soft and I have a back illness, they refused to give me a refund
Jan 28, 2020Verified Hotels.com guest review
Nadja, us1 night business trip
Exceptional 10.0
Enjoyable stay
Second stay here, clean, modern and comfortable. Central location on Hamburg with nice bar/restaurant area
Jan 23, 2020Verified Hotels.com guest review
Jon, gb2 night trip
Exceptional 10.0
Excellent hotel
Very clean, WiFi works fine, central location, good breakfast.
Dec 25, 2019Verified Hotels.com guest review
Andrey, us3 night trip with friends
Exceptional 10.0
Central Location
Very modern hotel in a central location. We would come back without a doubt. Parking is limited and expensive in the area. Calculate another 30 EUR per night.
Dec 20, 2019Verified Hotels.com guest review
Sebastian, ie1 night trip
Exceptional 10.0
Nice and fresh!
It is a fresh hotel with spacy rooms. It is situated in a quiet area, in a walking distance from the city center, like ten minutes from the Rathaus. It was an effeciant check-in with a friendly and informative staff. Everything was working in the rooms and it was nice and clean with comfortable beds.
Dec 13, 2019Verified Hotels.com guest review
Magnuz, us1 night business trip
Very good 8.0
One night weekend stay.
Only stayed one night. It’s expensive...city prices. Very comfortable beds Lovely hot power shower. Breakfast was very busy, come early perhaps? I would stay again,but not at the price I had to pay.
Dec 6, 2019Verified Hotels.com guest review
Mark, gb1 night trip
Very good 8.0
Enjoyed my stay
Friendly staff, easy getting around
Nov 23, 2019Verified Hotels.com guest review
sg2 night family trip
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Scandic Hamburg Emporio