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Amertha Bali Villas Beach Front Resort and Spa

3.5 star property
Beach hotel in Pemuteran with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amertha Bali Villas Beach Front Resort and Spa

Living area
Building design
Exterior
Minibar, in-room safe, desk, iron/ironing board
Beach/ocean view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Free parking
    Free parking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 14 outdoor pools
  • Breakfast available
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Garden
The price is P7,575
P9,166 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Saripati Oceanfront Villa No.1

Minibar, in-room safe, desk, iron/ironing board

Saripati Oceanfront Villa No.1

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
LED TV
2 bedrooms
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Pucuk Garden View Villa No.9

Minibar, in-room safe, desk, iron/ironing board

Pucuk Garden View Villa No.9

Highlights

Balcony
Air conditioning
Refrigerator
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
Free bottled water
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Lotus Garden View Villa No.7

Minibar, in-room safe, desk, iron/ironing board

Lotus Garden View Villa No.7

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Anggrek Garden View Villa No.6

Minibar, in-room safe, desk, iron/ironing board

Anggrek Garden View Villa No.6

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
  • 5 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Bidadari Garden View Family Villa No.15

Minibar, in-room safe, desk, iron/ironing board

Bidadari Garden View Family Villa No.15

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
4 bedrooms
Day bed
Rainfall showerhead
4 bathrooms
  • Sleeps 10
  • 4 King Beds

View all photos for Jempiring Garden View Villa No.5

Minibar, in-room safe, desk, iron/ironing board

Jempiring Garden View Villa No.5

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Teratai Royal Oceanfront Villa No.3

Minibar, in-room safe, desk, iron/ironing board

Teratai Royal Oceanfront Villa No.3

Highlights

Balcony
Private pool
Air conditioning
Refrigerator
LED TV
2 bedrooms
Day bed
Private bathroom
  • 50.0 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Trillium Garden View Deluxe Villa No.4

Minibar, in-room safe, desk, iron/ironing board

Trillium Garden View Deluxe Villa No.4

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Seruni Garden View Villa No.14

Minibar, in-room safe, desk, iron/ironing board

Seruni Garden View Villa No.14

Highlights

Balcony
Air conditioning
Refrigerator
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
Free bottled water
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Asoka Garden View Villa No.8

Minibar, in-room safe, desk, iron/ironing board

Asoka Garden View Villa No.8

Highlights

Balcony
Private pool
Air conditioning
Refrigerator
TV
2 bedrooms
Day bed
Rainfall showerhead
  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Jepun Deluxe Oceanfront Villa No.2

Minibar, in-room safe, desk, iron/ironing board

Jepun Deluxe Oceanfront Villa No.2

Highlights

Balcony
Private pool
Air conditioning
Refrigerator
LED TV
2 bedrooms
Day bed
Rainfall showerhead
  • 50.0 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Widuri Garden View Family Villa No.12

Minibar, in-room safe, desk, iron/ironing board

Widuri Garden View Family Villa No.12

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
LED TV
4 bedrooms
  • 50 sq m
  • Sleeps 10
  • 2 King Beds and 2 Queen Beds

View all photos for Cendana Garden View Deluxe Villa No.10

Minibar, in-room safe, desk, iron/ironing board

Cendana Garden View Deluxe Villa No.10

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Pool Suite Ocean Front

Minibar, in-room safe, desk, iron/ironing board

Pool Suite Ocean Front

Highlights

Balcony
Air conditioning
Refrigerator
LED TV
Separate bedroom
Day bed
Rainfall showerhead
Free bottled water
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Suite

Minibar, in-room safe, desk, iron/ironing board

Pool Suite

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Day bed
Rainfall showerhead
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Teluki Garden View Villa No.11

Minibar, in-room safe, desk, iron/ironing board

Teluki Garden View Villa No.11

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Day bed
Rainfall showerhead
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

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9.0 out of 10, Wonderful, (212)
The price is P3,589
P4,343 total
includes taxes & fees
Nov 22 - Nov 23
Taman Sari Bali Resort & Spa
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About the neighborhood

Map
Pemuteran, Gerokgak, Buleleng, Singaraja, Pemuteran, Bali, 81155

What's nearby

  • Reef Seen Turtle Hatchery - 2 min walk - 0.3 km
  • Bio-Rock Pemuteran Bali - 5 min walk - 0.5 km
  • Pemuteran Beach - 6 min walk - 0.5 km
  • Bukit Batu Kursi - 3 min drive - 2.0 km
  • Pemuteran Bay - 7 min drive - 7.0 km

Getting around

  • Banyuwangi (BWX-Blimbingsari) - 107 min drive
  • Ngurah Rai Intl. Airport (DPS) - 53.9 miles/86.8 km
  • Ketapang Station - 81 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Suma Restaurant - ‬8 min drive
  • ‪Pakis Ayu Warung - ‬7 min walk
  • ‪Warung Bukit Pemuteran - ‬5 min walk
  • ‪La Casa Kita - ‬5 min walk
  • ‪Bali Balance Café Bistro - ‬1 min walk

About this property

Amertha Bali Villas Beach Front Resort and Spa

Amertha Bali Villas Beach Front Resort and Spa is a great choice for your beach stay in Pemuteran, putting you near activities like snorkeling. 14 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and reflexology. Amertha Bali Villas serves breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli.

Languages

English, Indonesian

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in start time: 1:30 PM; Check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Mountain biking
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • 14 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • No elevator (single level property)

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Amertha Spa has 2 treatment rooms. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Dining

Amertha Bali Villas - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: IDR 1500000 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: IDR 482790
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 620730

Optional extras

  • Full breakfast is offered for an extra charge of approximately IDR 160000 per person
  • Airport shuttle service is offered for an extra charge of IDR 750000 per vehicle (roundtrip)
  • Ferry terminal shuttle service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 300000.0 per day

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Amertha Bali Villas Beach Front
Amertha Bali Villas Beach Front Pemuteran
Amertha Bali Villas Beach Front Resort
Amertha Bali Villas Beach Front Resort Pemuteran
Amertha Bali Villas Beach Front Resort Spa
Amertha Bali Villas Front
Amertha Bali Front Pemuteran
Amertha Bali Villas Beach Front Resort Spa
Amertha Bali Villas Beach Front Resort and Spa Hotel
Amertha Bali Villas Beach Front Resort and Spa Pemuteran
Amertha Bali Villas Beach Front Resort Spa CHSE Certified
Amertha Bali Villas Beach Front Resort and Spa Hotel Pemuteran

Frequently asked questions

Does Amertha Bali Villas Beach Front Resort and Spa offer free cancellation for a full refund?
Yes, Amertha Bali Villas Beach Front Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Amertha Bali Villas Beach Front Resort and Spa?
Yes, there are 14 outdoor pools and a children's pool.
Are pets allowed at Amertha Bali Villas Beach Front Resort and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Amertha Bali Villas Beach Front Resort and Spa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Amertha Bali Villas Beach Front Resort and Spa?
Yes, an airport shuttle is available. The charge is IDR 750000 per vehicle roundtrip.
What are the check-in and check-out times at Amertha Bali Villas Beach Front Resort and Spa?
Check-in start time: 1:30 PM; Check-in end time: 11 PM. Check-out time is noon.
What is there to do at Amertha Bali Villas Beach Front Resort and Spa and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 14 outdoor swimming pools. Amertha Bali Villas Beach Front Resort and Spa also has spa services and a garden.
Are there restaurants at or near Amertha Bali Villas Beach Front Resort and Spa?
Yes, there's an onsite restaurant, Amertha Bali Villas.
Does Amertha Bali Villas Beach Front Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Amertha Bali Villas Beach Front Resort and Spa like?
Amertha Bali Villas Beach Front Resort and Spa is a short 5-minute walk from Bio-Rock Pemuteran Bali and 6 minutes' walk from Pemuteran Beach.

Amertha Bali Villas Beach Front Resort and Spa Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Pemuteran
Great hotel in a super location. Great for Diving or just being away from the tourist traps Well worth the distance from other areas of Bali. Look for Abyss Ocean World for some fantastic guided diving.
Natalie, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Wotif guest review

10/10 Exceptional

Beautiful traditional style hotel, massive landscaped grounds, right on the beach. Private or shared swimming pools. Close to amenities (liscenced general store and ATM). Diving and snorkeling tours, spa and poolside bar. Very quiet.
Ros, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A peaceful place! The ocean view villa with private pool was amazing. Snorkeling off the beach. Food is not good but next door is Tirta Sari, both warung and restaurant with great food at great prices.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Heaven
Wonderful staff , perfect location in Pemuteran , beautiful villa only the bathroom could have been improved as slightly old and tired. The gardens were just beautiful attracting lots of birds , frogs and bats, we were in heaven for a week. Barbecue night is a must do. The breakfast menu could maybe have a few more choices but were always perfectly cooked with fresh ripe fruit and gorgeous fresh juices.The seafood and fish dishes were yummy and very reasonably priced.The massages at the Spa were superb and excellent value for money.Villa's private pool perfect. We are so hoping to come back next year. Favourite place in Bali so far for relaxing .Definitely worth the 4 hour drive from the airport such a fantastic and fascinating journey through the mountains.Love love loved it :)
MR MARTIN J, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Most relaxing holiday ever.
A memorable holiday in a very relaxing property. The staff are excellent and their service was even better. I couldn't recommend Amertha Bali Beach Front Resort highly enough.
Steve, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in Amertha - friendly staff, well kept grounds, villas present well and staff responded to maintenance requests.
Wanderers, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great place to get away from the noise.
Had a two bedroom ocean front villa. It’s not right on the beach but that was ok. The private pool isn’t that private as there is only some shrubs between you and anyone walking by. This wasn’t a big deal since it felt like we had the place to ourselves. The Staff was all very friendly. It was the low season and apparently they don’t get a lot of customers this time of year. The only downside to our room was the toilet was outside so the mosquitoes would be attacking you as soon as you went to use it. I did like that they didn’t use plastic straws or plastic water bottles like almost everywhere else in Bali.
Jordan, 4-night trip
Verified Expedia guest review

8/10 Very Good

Good value, great experience
We chose this hotel as it appeared to be more Balinese then 'International', but still to a high standard. It delivered exactly what we wanted & expected. Staff were courteous and attentive. Food and drink, especially the juices, was very good. We had a shared villa & pool which wasn't a problem, but we would have much preferred ground-floor accommodation. Very good value.
Verified Hotels.com guest review

10/10 Exceptional

We loved it here.
Would recommend this to anyone. We had a beach front villa and could hear the surf from our bed. A particularly lovely way to fall a sleep. Staff were very friendly and helpful. The food was delicious and the massages complete bliss. We stayed for 6 days and had one every day except the last day when we had 2! Ameretha offers lots of different tours which are priced middle range and are well run. For a full day tour lunch is included and it is delicious. We did their tour of a local waterfall and we had a lot of fun climbing the waterfall with our guides. There is a turtle sanctuary next door to the resort and a coral reef literally out the front.
SSSongs, 7-night trip
Verified Wotif guest review

10/10 Exceptional

Amazing Amertha villas
We had a fantastic time at Amertha Villas. The villa was absolutely beautiful and such good value for money. The resort was lovely with beautiful gardens and location right on the beach between the sea and mountains. The villa was large and spacious and made up lovely each day. We loved the pool and the seaview from our own Bali Benong. Pemuteran is a lovely quiet art of Bali. We enjoyed the snorkelling out the front of the villa.
Simone, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and peaceful hotel
Hotel is perfect for family stay with lots of area for kids such as garden, private pool, public pool and beach area. Snorkelling is good. The hotel area is quiet and peaceful. We enjoyed the hotel very much and are considering to come back next year.
Chin Arm, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful relaxing location and villa
Was a beautiful villa and comfortable to relax in with the beach right on your door step. Food was ok and they are trying new dishes menu
sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel!
We enjoyed the villa with it's own small pool. Service was excellent! When the volcano blew and closed the airport in Denpasar the hotel staff helped us arrange cars/ferry to take us to a Java airport so we could get home. Great food & room service!
Michelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Everything about Amertha was just perfect for us. The villa was spacious, clean and comfortable. The location is amazing being right on the beach. The bar and restaurant are overlooking the ocean. The staff are always helpful and courteous. I cannot speak highly enough of Amertha Bali Villas.
Leighton, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Lovely setting, beach and mountains
Three people, lovely relaxing time in villa with private pool and ocean views. good food, and atmosphere thank you
Renee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very impressive
Hotel offers an old world Bali experience with luxurious trappings. They offered a good driver to take me on and even negotiated the price. The driver offered free wifi in the taxi and was a font of local knowledge - a happy ending to a great stay - climbed the temple behind Matahari Resort - impressive views of the region - snorkelling off the island and national park a must do - should have stayed longer- go to the pearl farm or drive to the ferry terminal to Java 45mins or hot hot springs at Mimpi Hotel
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

AMAZING!!
This hotel is AMAZING!! I highly recommend it, everything was absolutely perfect. The rooms were great, the snorkeling was amazing, food was good and overall pretty cheap. My kids loved having their own pool. The only negative is how long the drive is from the airport. It took a solid 5 hours and probably closer to 6 after stopping for lunch. If you can stay a few days it’s great but if you are short on time the distance from the airport should be a deterrent.
Verified Hotels.com guest review

8/10 Very Good

Great alternative to the usual tourist traps
It's a long drive from the airport - but well worth it for those who want a peaceful holiday and a taste of a different Bali. Still lots to do - just not the usual tourist rabble - no bars, no shopping. A huge property, with very private villas, in a lovely landscaped environment. I got a very good deal for a non-peak stay. Room was clean and comfortable. Private pool was a good size. I didn't have anyone in the adjoining room (they share pool and kitchen/living area). It would be great for groups or families as you can share facilities and have private bedrooms. The beach is not great for sun baking (or even general swimming) but if you like snorkeling - there aren't many places better for snorkeling straight from the beach. The bio rock reef project is virtually out the front or a short walk up the beach. You could spend hours snorkeling here. Do your research before you go because it could be easy to miss some of the nice spots. There isn't much info at the hotel or on the beach about where to snorkel.
Verified Expedia guest review

8/10 Very Good

Beautiful setting
Really enjoyed our own private pool sitting by the beach and snorkelling at the bio reef.
Verified Expedia guest review

8/10 Very Good

Excellent view and fully recovered rest.
Fully recovered rest to recharge energy there. Surely to back again soon.
Verified Expedia guest review

8/10 Very Good

Lovely resort right on the beach
If you're heading to Permuteran for a spot of diving then Amertha is a wonderful place to stay. It's right on the beach and has a number of great warungs nearby for evening dinner. It's very close to the main diving companies so it's perfect if that's the focus of your stay. The rooms are huge and very clean. The food is good but pricey for what it is. Overall id definitely recommend this resort.
Verified Hotels.com guest review

4/10 Fair

Save your money go elsewhere- Old dated 2 star hot
If you like comfort, good service and cleanliness don't come here. The rooms are not clean, the bed is two singles pushed together. The sheets are threadbare and stained. Old, tatty, worn and torn towels. The staff are lovely but not trained so just stand around smiling. I was given a cracked leaking teapot with a hole in it. The lady could see it leaking but poured the tea and left, the leaking water dripped through the table and scalded my leg!! They need to do some maintenance and train their lovely staff. The gardens are kept beautifully and the beach is ok. No amenities and expect comparitively high prices for whatever you request. This hotel is being missold in the description and the Taman S next door offered better amenities and standards for a better rate.
Verified Expedia guest review