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All properties in Baden-Baden, Baden-Württemberg, Germany

HELIOPARK Bad Hotel zum Hirsch

4-star hotel with full-service spa, connected to the convention center, near Caracalla Spa

  • Free WiFi
From
P4,592

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 38.
1 / 38Terrace/Patio
8.8.Fabulous.
  • Only stayed one night traveling through. Great location, wonderful spacious room, awesome…

    Feb 11, 2020

  • As the location of this hotel is so premium, the charming old German style of it really…

    Feb 11, 2020

See all 204 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Quiet
Convenient
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 71 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Steam room
  • 24-hour business center

For families

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Baden Baden Old Town
  • Caracalla Spa - 8 min walk
  • Casino Baden-Baden - 4 min walk
  • Central-North Black Forest Nature Park - 1 min walk
  • Trinkhalle - 3 min walk
  • Kurhaus Baden-Baden - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Single Room
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite

Location

  • In Baden Baden Old Town
  • Caracalla Spa - 8 min walk
  • Casino Baden-Baden - 4 min walk

What’s around

Landmarks

  • In Baden Baden Old Town
  • Caracalla Spa - 8 min walk
  • Casino Baden-Baden - 4 min walk
  • Central-North Black Forest Nature Park - 1 min walk
  • Trinkhalle - 3 min walk
  • Kurhaus Baden-Baden - 4 min walk
  • Friedrichsbad - 6 min walk
  • Theater Baden-Baden - 7 min walk
  • Faberge Museum - 7 min walk
  • Festspielhaus Baden-Baden - 8 min walk
  • Staatliche Kunsthalle Baden-Baden - 8 min walk

Getting around

  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 21 min drive
  • Baden-Baden Station - 10 min drive
  • Bad Rotenfels Weinbrennerstraße Station - 16 min drive
  • Baden-Baden Buehl Station - 17 min drive

At a glance

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 30 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
  • Steam room

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (meters) - 60
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1689
  • Elevator
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Russian

In the room

Home comforts

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 35-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

HelioSpa has 3 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Small print

Also known as

  • Bad Hotel zum Hirsch
  • zum Hirsch
  • Heliopark Zum Hirsch Baden
  • Heliopark Bad Zum Hirsch
  • HELIOPARK Bad Hotel zum Hirsch Hotel
  • HELIOPARK Bad Hotel zum Hirsch Baden-Baden
  • HELIOPARK Bad Hotel zum Hirsch Hotel Baden-Baden
  • Heliopark Bad Hotel
  • Heliopark Bad Hotel zum Hirsch
  • Heliopark Bad Hotel zum Hirsch Baden-Baden
  • Heliopark Bad zum Hirsch
  • Heliopark Bad zum Hirsch Baden-Baden
  • Heliopark Hirsch
  • Hotel Heliopark Bad zum Hirsch
  • Hotel Heliopark zum Hirsch

Optional extras

Parking is available nearby and costs EUR 30 per day

Pets are allowed for an extra charge of EUR 20 per pet, per night

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, HELIOPARK Bad Hotel zum Hirsch does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at HELIOPARK Bad Hotel zum Hirsch.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of EUR 20 per pet, per night.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Leo´s (3-min walk), La Casserole (4-min walk), and Amadeus Hausbräu (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Baden-Baden (4-min walk) and Kurhaus Baden-Baden (4-min walk) are both nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services.
8.8.Fabulous.
  • 10.0.Exceptional

    The staff were so friendly and very helpful also a very nice touch it was my birthday and the team made me a card gave me and my partner champagne and put happy birthday all over the table. I have stayed all over the world on my birthday and this was the first hotel ever to show time and effort on my birthday thank you very much I will remember this for ever. The location was also perfect thank you all very much.😊😊😊😊😊😊

    4 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Bathtub has thermal water, steam room and sauna on site. 4 min walk to Casino. Excellent breakfast.

    1 night trip, Feb 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The bathroom door handle extended out and is a Hazzard to bump into coming in and out of the bathroom. I have bruised from it.

    Nasima, 2 night family trip, Jan 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I will choose another hotel in the future.

    The hotel is in a good location for fests and the casino. There is no parking for this hotel which is very inconvenient. Parking must be on the street 2 to 6 blocks away, but be careful due to certain hours you may have to move your car. There are two parking garages, but that will cost 25 euros per day.

    2 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Room was terrible. Beds hard. Water wasn’t drinkable (sign posted) & no bottled water provided. Clothing wardrobe rattled when you walked across room. Beds weren’t made. Duvet folded on top of bed. Felt like the military. Minimal toiletries provided. Drapes didn’t close so you couldn’t sleep in. Walls thin, you could hear guests next door. Wifi kept on cutting out. Breakfast minimal.

    JH, 1 night romance trip, Dec 12, 2019

    Verified Expedia guest review

  • 6.0.Good

    Not what I expected

    - weird creepy front desk guy. Didn’t tell us about wifi or time for breakfast - Terrible wifi. Kept dropping. And to re-login, you had to go through the whole process of joining the network again. It was a hotspot, so I wondered how safe it was. - Very quiet room (209), even though we overlooked the main street. - No parking at hotel (which we knew), but front desk guy could barely make himself understood as to how to get there. But he certainly knew the prices at the various garages. - Cute room. Not large. - Weird toiletries- in shower was one thing for hair and body- really, at a hotel at this price point? And you squeezed the bottle from the top - no dispenser button. - Curtains were room dimming but not darkening. - Twin mattresses pushed together in queen bed frame - Small bathroom - if someone was using the toilet, it would be difficult to have someone use the sink. - Typical breakfast in terms of variety. For example, some fresh fruit, delicious buns, cereal, OJ from concentrate, eggs, bacon; toaster didn’t work well. - Stunning dining room - looked liked a ballroom. It was echoey as there weren’t many people in it at the time. - My sister was in a higher category room and she had a sign not to drink the water, but we didn’t. - Front desk staff - Daria? Was very pleasant as we checked out. - Hard bed - Good, central location - Hubby thought the bathroom

    Carol, 1 night trip with friends, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Christmas Magic

    A wonderful experience in this beautiful town of Baden-Baden! Hotel was fabulous with beautiful rooms, great breakfast, excellent staff, and location...right in the pedestrian zone!

    Robyn, 2 night trip with friends, Dec 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is great. The location is fabulous since it is just within walking distance of the central attractions. We arrived to Baden by train and rode the public bus (2.6 euro each) to the closest bus station to the hotel which was only a couple of blocks. The check in and check out was super fast with no issues at all. We only stayed 1 night but we would have been so happy to stay more. We walked to the Caracalla Spa which is only 6 to 7 minutes and had the most relaxing time ever. The bed was great, the layout of the room is good too, with enough space for a couple and the bathroom was also good -not tiny like mostly all in Europe-. The day of the check out we took a taxi to the main train station that the very nice staff of reception called for us. It is only like a 10 minutes ride and cost about 15 Euro. All in all we strongly recommend this hotel if you are visiting Baden.

    Andrea, 1 night family trip, Nov 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We chose this hotel because of the suite option to kick start our vacation in luxury, and the room did not disappoint! The staff were friendly and very helpful, even for questions about how to use the public transit to get out of town. It was in a good location and we would definitely stay here again!

    Mike, 2 night romance trip, Oct 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms have lovely antique or classic furniture and the night Portier is really friendly!

    Cynthia, 3 night family trip, Oct 13, 2019

    Verified Expedia guest review

See all 204 reviews