6/10 Good
December 5, 2022
Disappointed
We have been quite disappointed with the place. However it seems to be more of hotels.com mistake.
The place was advertised as pet friendly with wifi etc… and for the price we paid we would expect some kind of comfort.
Apparently the property does not accept pets so they put us in an annexe outside of the property (just next door). The heating was electric but the house not ring well isolated with very cold floor it was quite freezing. After one shower there was no hot water left for my partner.
I had to use towels to put on the floor as it was not possible to walk barefoot. Too cold.
The owner lend us a kettle but there was no mug and no tea/coffee available. No wifi.
It was pretty basic and not what we would expect for 75€.
Also we were asked to pay at the arrival when it should be when leaving in the morning.
The breakfast was fine. But we had an argument initially with the owners because we made a reclamation. No refund was agreed from them. We got one from hotels.com.
So it’s been a series of misunderstandings mainly due to some mistakes in the advertising.
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
