Dusit Thani Guam Resort, Tamuning, Guam

It was great stay at Dusit with Tumon beach. Overall service and room conditions were excellent that I would like to stay at Dusit for the next trip in Guam.

Really had a great time. Hotel room was beautiful with great view and very clean. Enjoyed everything staff are super nice . Easy check in and check out process. Spa was amazing .

My husband and I stayed in the Premier Oceanfront King for 1 day/night. We checked in promptly at 3:00 but unfortunately the room was not ready and we had to wait for 25 minutes.....not a good start. The room was indeed spacious with a spectacular view of Tumon Bay. It was clean and neat with a very comfortable king bed. However, there was only one bedside table/drawer....I used a chair for the other side to place my phone and other small things on. The guest bath was the biggest and prettiest I’ve seen than any other hotel room. It had 2 good sized sinks, a large soaking tub, a fancy toilet with a frosted glass door, and best of all, a large rain shower with a frosted glass door as well. Id like to note for safety measurements that the shower specifically had an awesome special permanent “no slip” floor. However, unfortunately, it was lacking amenities for such a beautiful bathroom compared to many hotels I’ve been too...other than boxed and toilet tissues, it had a very small hand soap, body wash, shampoo, and conditioner.... disappointing for a well known and large hotel. I found out later that you can call the service desk for toothpaste/toothbrush and a shower cap.

Your service always delays (eventhough I understand it’s peak season). Your swimming pool water is the worst quality ever - needs serious maintenance and water circulation needs to be done immediately.

Best staycation yet, service was great!

The upgrade from mountain view suite to ocean view was great. Daily cleaning of room was a little to late and had to call for service. Other than that all good. Pool smaller than expected. The club lounge good. But same food daily.

It was overall good but there was no family room. We should book two rooms (which can be connected) and it was expensive. Room condition was good but for the breakfast there were too many people so we should wait for the breakfast. They don’t provide any other thing(late checkout, etc). Swimming pool was not bad but it was small. You don’t have to book this hotel for the swimming pool.

We have lived in Guam for 9 years and done many 'Staycations' in Tumon. We were excited to try the fancy new Dusit for our anniversary. Was most expensive place we have been here but was no where near our expectation. Didnt expect any gift for our special day but other hotels here have always given a special touch..chocolate, wine, discount coupons, picture frames. We got a generic card with nothing else. Ok..fine. The room was nice to be fair but not practical at all. We felt like it was a game to try and find thing because nothing was placed in a logical manner. Good luck trying to figure out where things should be and where they actually are! Pool was soooo small and seating to relax was so limited there. Couldnt find seats either day so went to beach where locals were renting chairs for $30 an hour??? Went to piano bar at 8pm to listen to live music. 2 drinks for $40 which would be ok but female singer was sooo drunk and we watched her drinking whole set at 8pm? Couldnt hold a tune..falling down..playing instruments so poorly and making bad impression of band and hotel. What an embarrassment to the property! Why spend money or time here? Seemed like great place on outside but not at all on inside. Ill spend much less and do much better at a real hotel in Tumon next time. Such a waste on all fronts...Im sure I cant give name of better place to stay or it wont post. So I will just say..dont waste money at the Dusit.

Simply put, we have a great time there. It outperformed our any other stay in Guam. The bed makes you feel likes home (in a good way) and the ocean view just spectacular. The only thing I can nitpick is the taste of the green herd tea bag (which is free, by the way) is somewhat weird. And obviously the price is not economical, but you know that in front. Overall, this is the one that makes you want to work hard, earn some and come back to enjoy.

Reservation for a family of four with a suite. The hotel refused to include sufficient beds for the 4 of us. We had to pay extra even though the reservation was for 4 people. We also had 2 days (out of 5) without hot water and a flooded bathroom